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25 Cards in this Set
- Front
- Back
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What is administration? |
Science that people can study and learn. Management and supervision |
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What is management? |
Day to day operations that you manage |
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Is it a system or nonsystem? |
Non system |
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What are two goals of the justice system? Are the goals compatible? |
Enforce law, protect people from violence |
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Instrinsic |
Feel good about what they do and themselves |
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Extrinsic |
Private office, bonus checks, flashy car |
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Identify the four types of organizations |
Business concerns, mutual benefit, service, common CJ wealth |
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Why do criminal Justice agencies fit the description of an organization? |
Managed in specialized units, everyone works as a unit |
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What does the success of any organization depend on? |
Quality of work life |
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How does major change impact the justice system? |
Courts get flooded with crime, everything else around the system suffers |
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Planned change requires what? |
Problem analysis, setting goals and objectives |
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What are three kinds of communication in an organization? |
Downward, upward, horizontal |
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Identify 5 types of downward communication |
-job instruction -procedures -feedback -docterination -job radional |
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What is communication? |
Process by which one person stimulates meaning in the mind of another person through verbal and non verbal messages |
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What is relatively identifiable boundary? |
Organizations goals and the public served |
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What is social entity? |
Organization who interact with another |
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Human relations management began where? |
Western electric company |
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System management |
An approach designed to bring people and organizations together |
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Scientific management came from where? |
Frederick Taylor, Pittsburgh Steel Mills |
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Traits of authentic leaders |
Passionate, solid values, connected relationships, good in their skin, humble |
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What are the elements of Webers theory of organizational structure? |
Division of labor, rules , hierarchy |
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What are bureaucracies criticized for? |
Slow to change |
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What are Maslow hierarchy of needs beginning at the bottom? |
Biological, safety security, self esteem, creativity |
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What are Robert Katz essential skills that leaders should possess? |
Technical, human, conceptual skills |
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What are major challenges in the workplace? |
Age diversity |
