• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/205

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

205 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
How many bytes are in a Kilobyte?
1 thousand bytes
p. 4 4
How many bytes are in a Megabyte?
1 million bytes
p. 4 4
How many bytes are in a Gigabyte?
1 billion bytes
p. 4 4
How many bytes are in a Terabyte?
1 trillion bytes
p. 4 4
How many bytes are in a Petabyte?
1 quadrillion bytes
p. 4 4
In measuring speed of computers, how much of a second is Microseconds?
1 millionth
p. 4 4
In measuring speed of computers, how much of a second is Nanoseconds?
1 billionth
p. 4 4
In measuring speed of computers, how much of a second is Picoseconds?
1 trillionth
p. 4 4
What does TPS represent?
Transaction processing systems
p. 10 C-1
What does KWS represent?
Knowledge work systems
p.10 C-1
What does OS represent?
Office systems
p. 10 C-1
What does MIS represent?
Management information systems
p. 10 C-1
What does DSS represent?
Decision support systems
p. 10 C-1
What does ESS represent?
Executive support systems
p. 10 C-1
Which of the following organizational levels is Transaction Processing Systems (TPS)?
Operational, knowledge, office, management, or strategic?
Operational
p 10 C-1
Which of the following organizational levels is Knowledge Work Systems (KWS)?
Operational, knowledge, office, management, or strategic?
Knowledge
p. 10 C-1
Which of the following organizational levels is Office Systems (OS)?
Operational, knowledge, office, management, or strategic?
Office
p. 10 C-1
Which of the following organizational levels is Management Information Systems (MIS)?
Operational, knowledge, office, management, or strategic.
Management
p. 10 C-1
Which of the following organizational levels is Executive Support Systems (ESS)?
Operational, knowledge, office, management, or strategic?
Strategic
p. 10 C-1
Who is considered to be the Father of Computers?
Charles Babbage. Charles conceived an analytical engine in 1833. His son constructed it.
p. 14 D-1
Name a computing system that was produced as a joint effort by Harvard Univ. International Business Machines (IBM), and the U.S. Department of War.
Mark I (in 1944). This computer was based on Babbage's analytical engine.
p. 14 D 2-a
John Antanasoff & Clifford Berry produced an electronic device called what?
The Antanasoff-Berry Computer (ABC).
p. 14 D 2-b
Who did the federal court declare to be the true inventor of the first electronic computer?
John Antanasoff
p. 14 D 2-b
What is the name of the first large-scale electronic digital computer?
ENIAC (Electronic Numerical Integrator and Calculator). It was completed in 1946
p. 14 D 2-c
What is the name of the first business computer?
UNIVAC I
p. 15 D 3
Who sponsored a project to electronically link scientists from two different locations (UCLA & Stanford University)?
ARPANET (U.S. Dpt. of Defense's Advanced Research Project Agency)
p. 16 10
What did ARPANET evolve into?
The internet
p. 16 10
How are processing speeds for today's microcomputers measured?
In microseconds
p. 19 Review Q-10
The microcomputer evolution began after the invention of what?
The microprocessor
p. 20 Review Q-24
In 1969, what did the U.S. Dept. of Defense's project called ARPANET evolve into?
The internet
p. 20 Review Q-25
What is a two-state binary condition referred to as?
A bit. Either a number one digit (1) for on or a zero digit (0) for off represents the two-state condition. Bit is the acronym for binary (b) digit (it).
p. 26 A
What is the name for a string of bits (0s and 1s) representing a number or character?
A byte
p. 26 A
What type of computer memory cannot be changed by business users?
Read only memory (ROM). ROM is non-volatile memory where critical system instructions for starting the computer are permanently stored by the computer manufacturer. Also called firmware.
p. 27 A 2 a-1
What are 2 variations of Read Only Memory (ROM)?
Programmable read only memory (PROM) and erasable PROM (EPROM) chips.
p. 27 A 2 a-1
What memory is temporarily available for processing business data according to software instructions?
Random access memory (RAM)
p. 27 A 2 a-2
What includes the control unit and the arithmetic logic unit mounted on a single silicon chip?
A microprocessor
p. 28 A 2 d
What is one of the features of the microprocessor that affects performance?
Clock speed of megahertz or gigahertz.
p. 28 A 2 d-1
How many clock cycles per second is one megahertz?
One million
p. 28 A 2 d-1
How many clock cycles per second is gigahertz?
One billion
p. 28 A 2 d-1
What is the number of bits (digital 0s and 1s) called that the CPU can process at one time?
Word length
p. 28 A 2 d-2
What is the size of the internal physical path?
Bus width
p. 29 A 2 d-3
During processing operations, where must data and software reside?
Random Access Memory (RAM)
p. 29 Review Q A-1
Fetching program instructions, interpreting the instructions, carrying out the operations, and storing results are performed by what?
The control unit
p. 29 Review Q A-2
A 32-bit processor is very common in microcomputers. This is referencing the computer's ________.
Word length
p. 29 Review Q A-3
What does MIS stand for?
Management information systems
p. 11 C 1-d
What does IT stand for?
Information Technologies
p. 12 C 3
What does WWW stand for?
World wide web
p. 16
What does CPU stand for?
Central processing unit
p. 26 A 2
What does RISC stand for?
Reduced instruction set computing. RISC enhances the speed of microprocessors by embedding the most frequently used instructions on a chip.
p. 31 B 3-a
What does PDA stand for?
Personal digital assistant
p. 32 B 3-e
What does GUI stand for?
Graphical user interface. GUI lets the user point and click or point and drag on icons, buttons, or files on the computer monitor to activate software functions.
p. 34 C 1-b
What is a CRT?
Another name for the monitor. Cathode-ray tube.
p. 38 D 2-a
What is a SAN?
Storage area network - a high fiber channel local area network dedicated to storage that interconnects different storage devices.
p. 43 E 2-f
What type of monitors have a high number of pixels and low number dot pitch.
High-resolution monitors
p 47 Review Q 22
What type of telecommunications channel is inexpensive & easy to install, but has very low security.
Twisted copper wire ( i.e. telephone service)
p. 54 3 (figure 3-2)
What type of telecommunications channel is higher bandwidth than twisted wire & less susceptible to interference, but is somewhat difficult to install with medium security?
Coaxial cable (i.e. T.V. service)
p. 54 (figure 3-2)
What type of telecommunications channel is very high bandwidth, high transmission accuracy, & very difficult to tap?
Fiber Optic (i.e. laser technology)
p. 54 (figure 3-2)
What type of telecommunications channel is high bandwidth, lower cost than tethered cable, but is susceptible to interference from the environment?
Microwave (i.e. wireless phones)
p. 54 (figure 3-2)
What type of telecommunications channel is high bandwidth, serves large areas, but has transmission time delays?
Satellite
p. 54 (figure 3-2)
What type of telecommunications channel is easy to install, but is used for short-distance transmission, & is very easy to tap.
Wireless Networks (i.e. local area networks-LANs)
p. 54 (figure 3-2)
What type of telecommunications channel is convenient, but has a range of service & is easy to tap.
Cellular Radio and Mobile Computing (i.e., PDAs)
p. 54 (figure 3-2)
What does DSL represent?
Digital subscriber line
p. 54 3 a.
What does IDDD represent?
International direct-distance dialing. A call placed overseas uses IDDD.
p. 59 B 8
What does WATS represent?
Wide area telephone service
p. 59 B 9
What does INWATS represent?
Inward wide area telephone service. INWATS is used if a numerous amt. of calls are expected from customers and the firm wishes to pay for the calls.
p. 59 B 10
What does PBX represent?
Private branch exchange. It's a special purpose computer originally designed for handling business calls for an organization.
p. 61 4-a
What does CBX represent?
Computerized branch exchange. It's a computer-based telephone communication system for automated telephone switching & management.
p. 61 4-b
What does CENTREX stand for?
Central exchange system. It's leased from the regional company, eliminating the need for large capital expenditures for a telephone system.
p. 61 4-c
In a computer environment, data needs to be converted into digital information called bits; this process is called what?
Digitizing
p. 64 C
The server may handle all functions with the client having only an interface to the server. Such a client is referred to as a ____________?
Thin client
p. 64 C 1 b-2
An _____ _____ connects distributed networks as of a single organization into one single network.
Enterprise network
p. 66 C 2 b-1
A_______ ______ ______ is limited to a small geographic area.
Metropolitan area network (MAN)
p. 66 C 2 b-2
A _____ _____ includes the networks of several organizations internationally.
Global network
p. 66 C 2 b-3
A _____ _____ _____ is used by many organizations for intranet & extranet security.
Virtual private network (VPN)
p. 66 C 2 b-4
What does MAN stand for?
Metropolitan area network
p. 66 C 2 b-3
What does VPN stand for?
Virtual private network
p. 66 C 2 b-4
A ____-____ _____ is a private, multimedia, multipath, third-party managed, medium-speed WAN.
Value-added network (VAN)
p. 66 C 2 b-5
In 1990, ARPANET evolved into the _____?
Internet
p. 81 B 1
The _____ _____ identifies the host or network that services the e-mail and contains subdomains separated by a period.
Domain Name - Individual/company/function/country
p. 82 B 1 b
What is the domain function that represents a commercial organization?
.com
p. 82 B 1 b
What is the domain function that represents educational institutions?
.edu
p. 82 B 1 b-2
What is the domain function that represents government organizations?
.gov
p. 82 B 1 b-2
What is the domain function that represents military organizations?
.mil
p. 82 B 1 b-2
What is the domain function that represents networking organizations?
.net
p. 82 B 1 b-2
What is the domain function that represents general organizations?
.org
p. 82 B 1 b-2
What is push technology?
An internet forum - information that is automatically sent to all subscribers on the listserv.
p. 83 B 4
_____ _____ _____ is used to download and upload files.
File transfer protocol (FTP)
p. 82 B 6
A system of universally accepted standards for storing, retrieving, formatting, & displaying information in cyberspace is the _____ _____ _____.
World Wide Web (WWW)
p. 92 Review Q-15
_____ _____ are attached to e-mail messages spreading from computer to computer that have Microsoft operating systems & software.
Worm viruses.
p. 103 Figure 5-1
_____ _____ are executable functions inside programs such as Microsoft Word or Excel which duplicates through e-mail attachments and can delete files.
Macro viruses
p. 103 Figure 5-1
_____ _____ viruses erase a computer's hard drive.
File infecting (viruses).
p. 103 Figure 5-3
____ viruses overwrite .jpg & .mp3 files, & spread to other systems through Microsoft Outlook & Internet Relay Chat.
Script (viruses)
p. 103 Figure 5-3
A _____ is a person who gains unauthorized access to a computer network for mischief.
Hacker
p. 103 B 1 b-1
A _____ is a malicious hacker for profit or one who attempts to disable the system.
Cracker
p. 103 B 1 b-1
A _____ _____ is a destructive program that masquerades as a benign application.
Trogan horse
p. 103 B 1 b-3
What is unsolicited junk e-mail called?
Spam
p. 103 B 1 b-4
_____ _____ identify an individual based on physiological or behavioral characteristics.
Biometric controls
p. 105 B 2 2-b
Name 4 biometric controls.
Iris, fingerprints, signature, & keystroke.
p. 105 B 2 2-b
What is the process of changing from the old computer system to the new one called?
Conversion
p. 106 B 3 b
The old computer system is replaced with the new system on a specific date. What conversion range is this called?
Direct
p. 106 B 3 b
Both the old computer system & the new system are used until everyone is assured that the new system functions correctly. What conversion range is this called?
Parallel
p. 106 2 3-b
A selected area (dpt. or div.) of the organization uses a test version of the system. What conversion range is this called?
Pilot
p. 106 2 3-b
When a new system has been adopted, sometimes it is beneficial to introduce it to the organization in stages. What conversion range is this called?
Phased
p. 106 2 3-b
The ___ format is a compression technique that supports 16 million colors.
JPEG/JPG format
p. 124 A 4 1-a
_____ is the number of dots per inch (dpi).
Resolution
p. 125 A 6
What does dpi stand for?
Dots per inch
p. 125 A 6
_____ is the overall arrangement & appearance of printed matter on a paper.
Typography
p. 127 B
_____ occurs when 2 elements are noticeably different.
Contrast
p. 131 B-4
______ is when 2 elements are 'somewhat' different but not different enough.
Conflict
p. 131 B-4
_____ & _____ emphasizes the important information.
Contrast & proximity
p. 131 B-4
_____ & _____ tie together the visual units.
Alignment & repetition
p. 131 4
When discussing typeface, the portion of a lowercase letter that falls below the baseline is called the _____.
Descender
p. 131 5
The portion of a lowercase letter that is above the main body of a letter is called the _____.
Ascender
p. 131 5
_____ is the vertical space between lines in the text.
Leading
p. 134 5 a
_____ is the spacing of words & characters on a line.
Kerning
p. 134 5 b
_____ _____ adjust the number of words on a line by squeezing or expanding text & adding or removing space from character combinations on a line.
Track spacing
p. 134 5 c
What are the primary colors of pigment?
Red, yellow, and blue
p. 136 7 a
What is the # of copies typically produced each month from a low-volume copier?
No more than 20,000 copies
p. 148 A 1 a
What is the # of copies typically produced each month from a medium-volume copier?
Between 20,000-125,000 copies
p. 149 2 a
What is the # of copies typically produced each month from a high-volume copier?
From 200,000 to 750,000 copies
p. 149 3 a
When an operator is interrupted while making copies, the copier will "remember" the point where the original job has been stopped & continue the process to do a "rush" job for someone & then continue the previous job. What is this process called?
Job recovery
p. 150 3 c
Copies of engineering & architectural drawings are often made through the _____ _____.
Diazo process
p. 151 5
Character size is measured in points, from 6 points to 96 points. One inch equals __ points.
72
p. 154 B 1 a
_____ is the measurement used for the width & length of a line.
Pica
p. 154 B 1 b
What type of binding has paper punched with 3 holes along the left side & inserted into a notebook?
Three-ring binder
p. 159 D 3 a
____ _____ binding inserts a strip of plastic with teeth into rectangular holes along the edge of the paper.
Plastic comb
p. 159 D 3 b
____ binding is used when a metal or plastic coil is inserted through the holes along the edge of the paper.
Spiral
p. 159 D 3 c
For sturdier binding, ___-_ binding inserts two wire teeth through the rectangular holes along the edge of the paper.
Wir-O
p. 159 D 3 d
_____ binding uses two plastic strips along the edge (one at the top of the document, & one at the bottom of the document); heat binds the pins and plastic strips.
Velo
p. 159 D 3 e
What are the most common types of folds for booklets or pamphlets?
Single fold, letter fold (6 panel fold), accordian fold (6 panel fold), or French fold (8 panel fold).
p. 160 D 4
The operating system allocates primary memory (RAM) for data, application programs, & system programs during processing. What is this process called?
Stored program concept.
p. 169 A 3 a 1
A ___ adds all the #s for a range of cells.
Sum
p. 207
An _____ calculates the arithmetric mean for the argument.
Avg.
p. 207
A _____ calculates the middle number for the argument.
Median
p. 207
A _____ calculates the smallest # for the argument.
Min
p. 207
A _____ calculates the largest number for the argument.
Max
p. 207
A _____ calculates the loan payments for the argument (interest rate, length of the loan, & principal amount of the loan).
Pmt
p. 207
A _____ _____ changes the cell reference in the formula relative to where it is copied.
Relative reference
p. 208 8 a
An _____ _____ holds the cell (row & column) reference in the formula constant (absolute).
Absolute reference
p. 208 8 b
A _____ graph shows a comparison from one time period to another.
Bar
p. 219 7 a 1
The _____ graph consists of a series of connected lines showing a particular trend in business date for equal time intervals.
Line
p. 219 7 a 2
The _____ graph represents the parts that make up a whole. The circle represents 100%; the sections represent parts of the whole.
Pie
p. 221 3
The _____ graph is similar to the pie graph & shows the relationship of parts to a whole for 2 or more data series.
Doughnut
p. 221 3
_____ is the space between the lines
Leading
p. 226 1 a
_____ is the spacing of words & characters on a line to justify copy.
Kerning
p. 226 1 b
_____ _____ is adjusting the number of words per line, squeezing or expanding text, & adding or removing space from character combinations on a line.
Track spacing
p. 226 1 c
The Administrative Professional is responsible for managing what life cycle?
The organization's information system life cycle.
p. 229 2
What is the name of changing from the old system to the new system?
Conversion
p. 229 2 a 2
The human resource employee database table has 8 fields: first name, last name, street address, city, state, ZIP code, telephone, & employee #. Which one must be the primary key?
Employee number
p. 232 Review 13
What is the science of bettering employee conditions by improving the work environment?
Euthenics
p. 240 3
What is the scientific study of the relationship of employees to their physical environment, including the workspace & the tools that enhance the workspace.
Ergonomics
p. 263
A person who is quick to change, study a new system, & try to implement is called an _____ adapter.
Early
p. 265 g 1
A person who waits for others to implement a new system, then tries to "catch up" with the technology, is referred to as a _____ adapter.
Late
p. 265 g 2
The person who prefers the status quo & does not typically accept change easily may resist & also encourage others to resist change is called what?
A nonadapter
p. 265 g 3
_____ is the study of human body measurements in order to design furniture accurately.
Anthropometry
p. 267 b 1
The study of musculoskeletal effort of human beings is known as _____.
Biometrics
p. 267 b 2
_____ _____ _____ is the compression of a nerve leading into the wrist that results in debilitating pain & muscle weakness.
Carpal tunnel syndrome
p. 271 B 1 c
_____ is the inflammation of muscles at the point where they insert into the bones of the shoulders, arms, & wrists.
Tendinitis
p. 272 B 1 c
A _____ _____ is the amount of light produced by a standard candle at a distance of 1 foot.
Foot candle
p. 275 C. 1 a
Indirect light that illuminates the area surrounding the work surface is called _____ lighting.
Ambient
p. 275 C 1 b
The most commonly used light source in office buildings is _____ lighting; its illumination resembles natural light.
Fluorescent
p. 275 C 1 d
This type of lighting can produce more glare & shadowing on work surfaces, but is less expensive.
Incandescent
p. 275 C 1 e
The engulfing of sound waves by environmental materials is called _____.
Absorption
p. 276 3 a
The bouncing of sound waves off a material and back into space is known as _____.
Reflection
p. 276 3 b
The prevention of sound waves from passing through environmental materials is referred to as _____.
Isolation
p. 276 3 c
The _____ is the unit measure of the intensity of sound.
Decibel
p. 276 3 c
When there is frequent interchange between the user at the data entry terminal & the processor unit during execution of a program, an _____ mode is in effect.
Interactive
p. 9
What does MICR stand for?
Magnetic-Ink Character Recognition
p. 34
What is Magnetic-Ink Character Recognition?
It's used primarily in the banking industry, magnetic-ink characters are formed with magnetized particles of iron oxide on the bottom of the check.
p. 34
What does RAID stand for?
Redundant arrays of independent disks
p. 43
What function does RAID have?
It provides large storage capacities & high access speeds.
p. 43
What is telecommunications?
It's the exchange of voice, data, text, graphics, or audio & video information over computer-based networks.
p. 51
What does TIFF stand for?
Tagged image file format
p. 124
What function does TIFF have?
It's the recommended image format for reproduction purposes.
p. 124
What does GIF stand for?
Graphical interchange format
p. 124
What files should be opened and saved in TIFF format for hard-copy document reproduction?
GIF & JPG files
p. 124
A _____ is a small decorative stroke that is added to the end of a letter's main strokes.
Serif
p. 131
_____ _____ means no decorative stroke is added to the end of a letter's main stroke.
Sans Serif (Sans means without in French)
p. 131
What is a pull quote?
It's a small amount of text that is enlarged within an article to catch the reader's attention.
p. 133
What function does performance monitors have?
They watch & adjust the usage & performance of the system.
p. 178
What is a foot lambert?
It's a measure of brightness; it is a unit of measure approximating 1 footcandle of light transmitted or reflected.
p. 275
What type of chart illustrates distances & delays involved in the entire process or procedure from start to finish?
Process Chart
p. 239
The transmission of information, as related to a specific process, through either face-to-face or electronic communication is called _____.
Workflow
p. 239
What type of diagram graphically illustrates the computer-based information system's component processes & the flow of data between the processes?
Data flow diagram
p. 239
What type of chart identifies personnel or departments that frequently work together?
Office layout chart
p. 239
_____ refers to the information flow resulting from the communications systems being used.
Cybernetics
p. 239
_____ refers to the information flow resulting from the communications systems being used.
Cybernetics
p. 239
The _____ _____ illustrates distances & delays involved in the entire process or procedure from start to finish.
Process chart
p. 239
The _____ _____ diagram graphically illustrates the computer-based information system's component processes & the flow of data between the processes.
Data flow diagram
p. 239
An _____ _____ chart is important to identify personnel or departments that frequently work together.
Office layout chart
p. 239
The _____-office design is known as the traditional (closed) design or the bull-pen approach.
Private-office
p. 240
The _____-office design situates business professionals & functions in relatively open areas to accommodate the workflow & communication required.
Open-office
p. 241
The _____ office focuses on planning & arranging the individual workspace to allow for a variety of interchangeable components to meet individual needs & to serve as a basis for expandable office systems.
Modular office
p. 241
_____ is an open-office design with unassigned desks. A business professional needs to call in advance to pre-book a workspace for a specified period of time.
Hotelling
p. 242
_____ is similar to hotelling, but does not require pre-booking.
Motelling
p. 243
_____ _____ means that one division manages the combined related functions of purchasing, inventory control, receiving, & storage.
Materials management (i.e. Central Inventory)
p. 249
_____ equipment includes office furniture, computers, printers, copiers, & other office equipment.
Capital (equipment)
p. 249
What does MRO stand for?
Maintenance, repair, & operating supplies
p. 250
A _____ _____ system is one way to recognize that departmental office supplies need to be ordered.
Reorder point (system)
p. 251
_____ are internal documents often available on the organization's intranet.
Purchase orders
P. 251
What is an RFP?
Request for Proposal
p. 252
What does EDI stand for?
Electronic data interchange
p. 254
Stress related to the job, workload, pace of work, & poor inadequate supervision have been linked to some chronic ailments. These work environment concerns are referred to as _____ disturbances.
Psychosocial
p. 272
Some computer users have been afflicted with gastrointestinal disturbances, muscle tension, psychic tension, heart palpitations, & frequent perspiration. These ailments may be the result of _____ disorders.
Psychosomatic
p. 272
What does NIOSH stand for?
The National Institute for Occupational Safety Health
p. 273