Cps Office Admin Chapter 7

Front 1

Abstract language

Back 1

Quality of language where meanings can be interpreted differently by different people, even in the same type of situation. (7)

Front 2

Acronym

Back 2

Word formed with the initials of words in a set phrase or name. )7)

Front 3

Collaboration

Back 3

Members of a team working together to accomplish a specific goal or task. (7)

Front 4

Complement

Back 4

Additional words in a sentence that serve as modifiers and help complete the meaning of the sentence; noun in the predicate that refers to the subject or an adjective that describes the subject. (7 & 11)

Front 5

Complex sentence

Back 5

Statement that includes one independent clause and one or more dependent clauses. (7)

Front 6

Compound-complex sentence

Back 6

Statement consisting of two or more independent clauses and one or more dependent clauses. (7)

Front 7

Compound sentence

Back 7

Two independent clauses joined by a comma and a conjunction or a semicolon. (7)

Front 8

Conciseness

Back 8

Writing in a brief but comprehensive manner, using as few words as possible to express the information presented. (7)

Front 9

Concrete language

Back 9

Use of words or terms that are precise in meaning. (7)

Front 10

Copyediting

Back 10

Revision of a draft or a document for consistency, conciseness, and grammatical accuracy. (7)

Front 11

Deductive approach

Back 11

Writing a business letter so that the main idea is presented first, followed by facts and details and a positive, forward-looking closing statement; also referred to as a direct approach. (7 & 8)

Front 12

Descriptors

Back 12

Key words that are precise or imprecise in the way they describe other words. (7)

Front 13

Double-strikethrough

Back 13

Word processing software feature used to highlight words that have been deleted from the text by drwing a double-line through each letter or word that is being highlighted for change. (7)

Front 14

Empathy

Back 14

Ability to understand the feelings or emotions of another person. (7)

Front 15

Emphasis

Back 15

Greater importance attached to a particular fact or idea. (7)

Front 16

Fragment

Back 16

Incomplete sentence that is missing a subject or a verb (predicate). (7)

Front 17

Goodwill

Back 17

Positive, clear, and courteous communication climate that develops when people work together within the organization or with others outside the organization; favorable attitude and feeling exhibited toward an individual and/or his or her organization. (7 & 8)

Front 18

Inductive approach

Back 18

Writing a business letter that conveys a negative response or some other form of bad news so that the details are presented first as a buffer, followed by the decision and a forward-looking closing statement; also referred to as an indirect approach. (7 & 8)

Front 19

Jargon

Back 19

Technical language pertinent to a specific profession or group. (5 & 7)

Front 20

Nonrestrictive clause

Back 20

Clause beginning with the relative pronoun which that does not add meaning to the sentence, may be considered parenthetical, and is set off by commas. (7)

Front 21

Restrictive clause

Back 21

Clause beginning with who, which, or that necessary for the completeness of the sentence and that does not require a comma before and after the clause. (7)

Front 22

Shading

Back 22

Technique for highlighting words or sections that have been added to a document. (7)

Front 23

Slang

Back 23

Expressions that are idiomatic (peculiar to a particular language) that cannot be translated literally into another language. (7)

Front 24

Strikethrough

Back 24

Word processing software feature that highlights words that have been deleted from the text by drawing a line through each letter or word that should be changed. (7)

Front 25

Thesaurus

Back 25

Lexicon (dictionary) of similar words or information that focuses on synonyms and antonyms; reference that is helpful in determining other words that have the same meaning as the one being conveyed in the message. (6 & 7)

Front 26

Tone

Back 26

Manner in which a certain attitude is expressed. (7)

Front 27

Track changes

Back 27

Word processing software feature that permits editing functions (delete, insert, or move text) and creation of comments that show the writer exactly what editing changes are being recommended. (7)

Front 28

Unity

Back 28

Coherent flow of ideas existing throughout a document-within sentences, within paragraphs, and between paragraphs. (7)