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50 Cards in this Set

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Who is directly responsible for the climate of his or her work environment and understanding the quality of life of individuals within that environment?
PO1
What are principles, standards, or qualities considered worthwhile by an individual or a group? Examples include money, family, and job/work.
Values
Proper communication, whether oral or written, is composed of what five key elements?

• Good speech, Good writing, well thought out, important message, and receptive audience
• Sender, Message, Receiver, Voice inflection, and feedback
• Credibility of the person delivering the message, size of the audience, demographics of the audience, clear message, Feedback
• Sender, Message, Receiver, Medium, and Feedback
Sender, Message, Receiver, Medium, and Feedback
What are the six expectations of the first class petty officer as stated by the CNO?

• Front line leadership, Rating Expertise, Professionalism, Character, Loyalty, and Heritage
• First line leadership, Rating Expertise, Professionalism, Communication, Loyalty, and Heritage
• First line leadership, Rating Expertise, Professionalism, Communication, Loyalty, and Hard work
• First line leadership, Dedication, Professionalism, Communication, Loyalty, and Heritage
First line leadership, Rating Expertise, Professionalism, Communication, Loyalty, and Heritage
“I will obey the orders…” is in relation to which core value?
Commitment
What are the five steps of risk management?
Identify hazards
2. Assess hazards
3.Make risk decisions 4.Implement controls
5. Supervise
Which Article of U.S. Navy Regulations addresses abuse of authority and forbids persons in authority from injuring their subordinates by tyrannical or capricious conduct or by abusive language.
1023
What are four characteristics of professionalism?

• Self-discipline, Competence, Commitment, and Pride
• Self-discipline, competence, commitment, and dedicated
• Self-discipline, honesty, experienced, and dedicated
•Professionalism, trustworthy, honest, and hard working
Self-discipline, Competence, Commitment, and Pride
Individuals come to the Navy with a variety of different?
Morals, values, beliefs, and principles
Good discipline results in what?

• Builds character, respect, and loyalty
• Ensures unit cohesion, respect up and down the chain of command
• good conduct, high morale, smart appearance, and high combat readiness
• Discourages repeat behavior, high morale, respect
good conduct, high morale, smart appearance, and high combat readiness
What are the three elements of effective listening?

• Attending, Receptive, and Responsive
• Reflecting, Responding, thinking
• Active listening, understanding, and thinking
• Attending, Reflecting, and Responding
Attending, Reflecting, and Responding
What are the three levels in the risk management process?
Time critical, deliberate, and in-depth
“I will bear true faith and allegiance…” Is in relation to which core value?
Honor
Petty Officer First Classes have roles that come with unique responsibilities. These responsibilities are based on what?
rules, regulations, and tradition
Command climate is defined as what?
Command climate is the collective opinions of people within a command about how the command and work force operate
How does Merriam-Webster’s Collegiate Dictionary (2008) define professionalism?
“The skill, competence, or character expected of a member of a highly trained profession.”
What is Netiquette?
Netiquette is the etiquette governing communication on the Internet
Which article in the US Navy Regulations reads “Equal Opportunity shall be afforded to all on the basis of individual efforts, performance, conduct, diligence, potential, capabilities, and talents without discrimination of race, creed, color, gender, or national origin. Naval personnel shall demonstrate a strong commitment to stand on these principles and carry them out.”
1164
What is a key component of subordinate development?
Recognition
According to the SORN (1986) authority is defined as?

• “Authority is a privilege and not a right derived from ones rank or position”
• “Authority is the power to command, enforce laws, exact obedience, determine, or judge.”
• Authority is the power to control, enforce, command respect, determine, or judge.”
• “Authority is the power derived from ones rank or position”
“Authority is the power to command, enforce laws, exact obedience, determine, or judge.”
What are three formal methods of recognizing a sailor for good performance?
Sailor of the quarter/year, letter of appreciation, letter of commendation
Although there are many ways to categorize responsibilities, we subdivide the leader's responsibilities into what two categories?
Leadership and Internal responsibility
What influences the effectiveness of our leadership, and ultimately our mission effectiveness?
Ethics, values, and morals
Which instruction states “Leadership must ensure equity for each member of the organization. Concerning actions in their areas of responsibility, leaders should never allow a subordinate to be criticized or penalized except by them or such other authority as the law prescribed”
OPNAVINST 3120.32
What are standards of conduct that indicate how one (or a group) should behave, based on a set of moral principles or a system of values?
Ethics
Why does a supervisor delegate?
A supervisor delegates to develop and empower subordinates.
According to the Standard Organization and Regulations of the U.S. Navy (SORN,1986), responsibility is defined as?

• “The obligation to complete an assigned task or to face the consequences”
• “The obligation to complete a task to your best ability”
• “The obligation to carry forward an assigned task to a successful completion.”
• “The obligation to lead your sailors towards a common goal until completion”
“The obligation to carry forward an assigned task to a successful completion.”
What reflects a more personal conviction than values and relate to principles of right and wrong behavior?
Morals
What are the two different types of motivation?
Intrinsic and Extrinsic
According to the SORN (1986) how is accountability defined?

• “Accountability refers to the obligation of an individual to render an account of the proper discharge of his/her responsibilities.”
• “Accountability refers to doing whats expected of you without needing guidance or supervision”
• “Accountability refers to being accountable for ones own and those he/she is responsible for actions”
• “Accountability refers to the obligation to do what your told or face punishment under the UCMJ article 86”
“Accountability refers to the obligation of an individual to render an account of the proper discharge of his/her responsibilities.”
What is lowest form of punishment in the Navy?
Captains Mast or NJP
What are all the different characteristics and attributes of individual Sailors and civilians that enhance the mission readiness of the Navy called?
Diversity
The combination of what determines an individuals performance?
Effort, abilities, and role perception
What are the key elements of command culture that affect command climate?
people, relationships, and activities
Who may the command delegate authority to assign EMI?
PO1
How is supervision defined?

• Supervision is defined as the ability to supervise, oversee the work process, and coordinate organizational efforts toward task accomplishment.
• Supervision is defined as the ability to get the job done, oversee the work process, and coordinate organizational efforts toward task accomplishment.
• Supervision is defined as the ability to plan the job, oversee the work process, and coordinate organizational efforts toward task accomplishment.
• Supervision is defined as the ability to deal with every problem that comes up, please your people, and appease the khakis
Supervision is defined as the ability to get the job done, oversee the work process, and coordinate organizational efforts toward task accomplishment.
How much of a managers time can be expected to be used for resolving conflicts?
20%
A supervisor realistically assesses and weighs the assets and limitations of people and the requirements of tasks before organizing a work group for the purpose of maximizing task accomplishment. What resources must be optimized?
Time, materials, personnel, and funding
What is defined by “a physical, chemical, or emotional factor that causes bodily or mental tension,”
Stress
Where does most of the stress come from for people working in the Navy?
Work enviroment
The biggest key to maintaining accountability is what?
Good leadership
What are the basic duties of managers?
Plan, Organize, Manage Processes, Control and Problem solving, and to Lead people
What are the four stages of team development?
Forming, storming, norming, and performing.
What are two methods for assessing who to delegate to?
Direct and indirect observation
Discipline is synonymous with Punishment , T/F
False
Discussing conflict management which style refers to the people that see the benefits to conflict and work toward a solution that will fully satisfy the needs, concerns and desires of all parties.

• Lose-Lose/Avoiding
• Win/Lose Competing
• Lose-Win/Accommodating
• Win-Win/Collaborating
Win-Win/Collaborating
What are three informal methods of recognizing a sailor for good performance?

• counseling chit, recognition at quarters, sailor of the quarter
• Letter of appreciation, counseling chit, special liberty
• special liberty, counseling chit, sailor of the quarter
• special liberty, late sleepers, extra time off at lunch
special liberty, late sleepers, extra time off at lunch
Leadership is ineffective without a successful balance of what?

• responsibility, accountability, and action (RAA)
• responsibility, availability, and authority (RAA)
• responsibility, availability, and action (RAA)
• responsibility, accountability, and authority (RAA)
responsibility, accountability, and authority (RAA)
Discussing conflict management which style refers to the people that only worry about having their own needs met and do not care much about others’ needs, concerns or impact on the other party to the conflict.

• Lose-Lose/Avoiding
• Win/Lose Competing
• Win-Win/Collaborating
• Lose-Win/Accommodating
Win/Lose Competing
“I will support and defend…” is in relation to which core value?
Courage