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58 Cards in this Set
- Front
- Back
What levels of management contains chief petty officers?
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Operating
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What types of planning are chiefs normally?
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Single-use
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What types of lanning involves activities that will occur in 2 to 5 years?
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Strategic
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What plans gives broad general statements of expected behavior?
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Policies
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What plans are detailed standing plans?
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Procedures
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What type of organizational document should you use to help avoid crisis management?
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The command organizational objectives
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What statememt defines rules and regulations?
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They are standing plans; they state what you may or may not do in a given situation; commands use them to ensure personnel comply with command policy
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What type of contorl is expressed in numerical terms, usually by category and over a period of time?
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Budget
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Single-use plans are developed from what plans?
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Strategic
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What statement defines management by objectives (MBO)?
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Supervisors and subordinates set overall goals for the organization together
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True/False The purpose of MBO is to set clearly defined goals everyone can understand.
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True
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What principle is MBO based on?
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People are more willing to work toward a goal they are committed to; and people will do everything possible to meet the goals they set
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You will find the work requirements for your division in which documents?
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Strategic plans; Single-use plans; rules and regulations
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What is the first step in setting goals for work requirements?
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Recognize the real situation in your division
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What statement defines the goal setting criteria of being behavior specific?
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Specifies the necessary action to take
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The goal setting criteria of being measurable is defined by what statement?
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The goal specifies criteria or check points for accomplishing the goal
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What statement defines realistic but challenging goal setting criteria?
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Tests your ability, but has at least a 50 percent chance of being attained
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What statement defines time-phased goal setting criteria?
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Provides a time schedule or deadline for reaching the goal
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If a task does not fit into the priority of urgent, important, or important/urgent, when should you do the task?
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Whenever you find time
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Why should you use strengths, weaknesses, opportunities, and threats (SWOT) analysis?
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To determine where the division needs improvement; to determine opportunities available to the division; to determine if there are any obstacles the division must overcome
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What would an availabel school quota be classified as during a SWOT analysis?
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Opportunity
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You must assign a person to a billet that requires completion of a personnel qualification standard. When, if ever, is the person considered qualified to fill the billet?
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When the service recod entry documenting completion of the personnel qualification standard is made
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Trying to anticipate problems and making corrections before problems occur requires what types of control?
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Feedforward
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What types of control involves making corrections after an event happens?
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Feedback
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What types of control involves making changes as an event occurs?
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Concurrent
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An inspection of the raw input for defect is what type of quality control?
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Feedforward
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What types of quality control is based on doing th ejob right the first time?
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Zero defects
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** What types of contro lis measurable?
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Plan of action and milestones; critical path method; and gantt chart
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What types of control was developed by the Navy while constructing the Polaris missile?
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PERT
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When constructing a PERT network, what is the fourth step?
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find the critical path
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** What statement indentifies the basic difference between PERT and CPM?
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- CPM requires only one time estimate
- CPM includes a cost estimate as well as time estimates - CPM assumes you have some experience in performing each component task |
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** True/False As an element of effective control, your subordinates expect you to control thier work by comparing it to a set standard.
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True
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When you evaluate yoru control system to eliminate unnecessary costs, you are using what elements of effective control?
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Effectiveness
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** A major department responsible for accomplishing the mission of the command belongs to what types of organization?
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Line; staff, and functional
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A functional organization is defined by?
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Has authority over all parts of the command in ensuring its special function is met
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The division of work is explained by what organizational concepts?
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Specialization
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The order of control within an organization is defined by what term?
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Unity of command
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How many people can one person effectively supervise?
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5
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The order of authority within an organization is explained by what concepts?
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Chain of command
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** True/False Delegating your authority is an outstanding way to trian subordinates for positions of greater authority.
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True
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** Which statement concerning authority is correct?
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Most authority in the Navy is delegated; subordinates usually accept authority readily; subordinates must recognize you have authority over them before your authority exist
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When you tell a junior enliste dperson in another division or work center to get a haircut, you are exercising which, if any, type of authority?
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Staff
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The use of threats or negative rewards is the use of what type of power?
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Coercive
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When you influence others throught eh use of your specialized knowledge, you are exercising what type of power?
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Informational
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What type of power do you have simply becaue people identiy with you being a chief?
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Referent
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What statement defines leadership?
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it is the motivating force that leads to coordinated action and unity of effort; leaders must encourage, inspire, teach stimulate, and motivate all individula of the organization; you should never let a subordinate be criticized or penalized by anyone but yourself
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A leader who belives people must be coerced, controlled, directed, or threatened is using what leadership theory?
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X
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Immediate compliance to orders, tight job control, and numerous detailed reports on jobs are characteristics of what leadership style?
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Coercer
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Define the Authoritarian style of leadership?
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Clear direction is given with no doubt about who makes the final decisions
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Leaders who woul drather do the job themselves, set high standards, expect self-direction, and have trouble delegating authority, exercise what leadership style?
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Pacesetter
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** A democratic leadership style would be particularly harmful in a drill or battle condition why?
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it requires time for meeting; and the leader lacks control of the group
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What leadership style is well suited to a counselor but would have a negative effect on a work center operating on a tight schedule?
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Affiliator
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When you prepare your work center for inspeciton by incorporating preparation for inspection into the daily routine, you are demonstrating what management skills?
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Concern for efficiency
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You wold exhibit the leadership skill commitment to the command's mission by taking what action?
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Acting with the best interest of the command in mind
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What statement describes the action you hsould take in developing others?
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provide constructive feedback to subordinates
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What personal characteristics is defined as confronting issues directly and insisting others recognize your place in the chain of command?
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assertiveness
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What personal characteristics is defined as being a self-starter, seeing problems, and takinga ction to correct eh problems without being told?
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Initiative
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What is a benefit of Total Quality Management?
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Increased pride of workmanship among individual workers; improves sustainability caused by extended time between equipment failures; adn streamlined maintenance and production processes
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