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• Technology has always attempted to improve patient-provider communication with advances in technology
• Today, doctors provide support using socialmedia and texting
Meta-analytic evidence has shown that the use of health communication applications has a positive effect on patients’
-knowledge
-self-efficacy
-social support
CMC and Patient Help Statistics
Survey of 3336 patients
Asked if willing to use CMC to communicate with primary care teams about health behavior goals and test results:
-75.5% phone, 48.8% email, 3.1% social media (FB, Twitter), 13.3% SMS
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