term1 Definition1term2 Definition2term3 Definition3
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Refers to the degree to which a set of inherent characteristics of a product, services, or process fulfills requirements and meets established standards
quality
Closeness (mv) to (rv)
accuracy
Ability of a laboratory to consistently produce accurate and precise results
reliability
Capability to link measurements results to ensure validity
traceability
adherence to establish standards, protocols and regulations relevant to lab activities
compliance
to ensure accurate and reliable results
calibration and maintenance
accuracy + precision
Records and data
documentation
Refers to the overall process used to ensure that laboratory results meet the requirements for health care services to patients
quality management system
12 quality system essentials
- organization
- customer focus
- facilities and safety
- personnel
- purchasing and inventory
- equipment calibration and maintenance
- process management
- documents and records
- information management patient and sample identifier
- nonconforming event management
- assessment
- continuous improvement
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