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Communication Skills
Active Listening
Observing
Speaking
Questioning
Analysing
Evaluating
Ac, Ob, Sp, Qu, An, Ev
10 C's Effective Communication
Clear Concise
Confident Complete
Creative Correct
Concrete Credible
Courteous Coherent
8 Types Of Questioning
Good Bad
Open Hypothetical
Extending Leading
Closed Negative
Clarifying Multiple
Good OECC
Bad HLNM
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