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4 definitions of organizations
1. Social entities, that are 2. Goal directed, 3. Designed as deliberately structured and coordinated activity systems, and 3. Linked to the external environments
Competitive Advantage
Condition or circumstance that pits a company in a favourable or superior business position
Value Creating Process
Inputs (raw materials, people, information resources, financial resources) go through a transformation process and become outputs (products and services)
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