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Q: Who is the linguist Koester?
Research done in 2004, they identified the importance of phatic talk (denoting speech used to express or create an atmosphere of shared feelings, goodwill, or sociability rather than to impart information)
Q: How does this link to occupation?
In organisations, where interpersonal interactions through social and personal talk create solidarity or connection with work colleagues, adding an important dimension to the workplace.
What is the difference between interpersonal and intrapersonal?
Interpersonal: Refers to relationships or actions that take place between two or more people while
Intrapersonal: Refers to things that go on exclusively within one person.
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