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Be Prepared
A.) Be up today (mybathfitter.com )
B.) Verify content of sales consultant kit
C.) Reference log, reference letters, third-party documentation, map out driving routes
D.) Dress in Bath Fitter attire, charge DVD player and Camera.
E.) Present yourself with the right attitude
Ready for business
Arrive at the customer's home and set relevant agenda
A.) Arrive on time, wave, don't walk on the grass, knock vs ringing the doorbell, introduce yourself using mr. ,mrs, mis Sir or ma'am
B.) Firm handshake , eye contact , and smile - make the right first impression
C.) Wait to be invited in, THANK the customer for inviting you / Bath Fitter in your home
D). Get parking location approval from the customer
E.) Ask permission to deposit and leave the sales kit and wall samples at the door
F.) Ask "Who referred you to us" or "So why Bath Fitter.......why today?"
G.) Keep Small Talk small, remain professional at all times
H.) SET RELEVANT AGENDA
I.) Introduce affordable payment options (APO), remove your shoes
J.) Proceed to bathroom with client caring only: laser, tape, note pad and pen
Discovery
Set up the laser level
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