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54 Cards in this Set
- Front
- Back
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Pragmatic
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Deal with issues based on practical
consideration. |
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What are some recent changes in society
and organizations? |
- Decline in young people in workforce
- New workers are less skilled - New workers from minority groups - Women are 60% of new work force - Increase in complexity - More concern with ethics |
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Organizational Theory
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Study the structures and processes of
organizations and the behavior of the groups and individuals with them |
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Mental Health Consultation
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-Mental health related
-Consultant not responsible for outcome -Consultee has final decision -Consultant/Consultee collaborate -Aim is to improve job performance |
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Psychodynamic Approach
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-Behavior is unconscious motivation
-Early childhood experiences -Behavior change deals with unresolved conflicts |
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Transfer Effect
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What is learned in one situation should be usable in similar and future situations
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One Downmanship
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Relationship building technique that a
consultant can use to ensure that a relationship remains on equal footing |
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Client-Centered Case
(Type of Mental Health Consultation) |
-Most common
-Expert -Diagnose, and recommend interventions -Develop plan to help client -Gathers information -Write report outlines observation and recommendations |
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Consultee-Centered Case
(Type of Mental Health Consultation) |
-Client change
-Promotes consultee professional development -Improve consultee ability to work on particular cases in the future -Consultant is detective, expert, educator -Determines why the consultee has problems (lack of skill, knowledge, confidence) |
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Lack of Objectivity
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Inability to maintain an appropriate professional distance
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Simple Identification
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Consultee identifies with client
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Transference
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Consultee transfers onto the client feelings and
attitudes from key relationships in past |
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Characterological Distortion
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Interferes with effective delivery of human
services to the client |
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Theme Interference
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Consultee is blocked from progressing with a case for no specific reason
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Program-Centered Administrative
(Type of Mental Health Consultation) |
-Consults on mental health aspects of program
-Experienced in theory and organizational practice, program development, management -Gathers and interprets data -Consultant makes recommendations -Formal report on recommendations |
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Consultee-Centered Administrative
(Type of Mental Health Consultation) |
-Most complicated
-Works with admin to solve problems -Aid in leadership, and professional competency -Educative -Determines the consultee -Study social system and identify issues |
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Trends in Mental Health Consultation
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-Collaboration
-Inclusion of nonprofessionals -Draws on multiple theories |
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Behavioral Consultation
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Relationship where services are consistent with a behavioral orientation that is provided to a
client system, or by training the consultees |
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Key Concepts in Behavioral Consultation
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-Indirect service, consultant works with
consultee -Scientific view of behavior -Emphasis on changing the behavior -Social learning theory -Focus on problem solving |
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Behavioral Case Consultation
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Consultant provides direct, behavior based
services to a consultee regarding management of client, or groups of clients |
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Problem Identification for Behavioral
Consultation (4 Stages) |
1. Problem Identification Stage
2. Problem Analysis 3. Plan Implementation (Treatment) 4. Problem Evaluation Stage (Treatment) |
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Stage 1: Problem Identification Stage
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-Most critical stage
-If not successful, consultation is ruined -Designate goals -Assess client performance -Identify the problem |
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Stage 2: Problem Analysis
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-Determine conditions that lead to the behavior
-Formulate plan to alleviate behavior -Part 1 (problem analysis) -Part 2 (plan formulation) |
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Behavioral Technology Training
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Consultees want to increase general usage of behavioral technology principles when working with clients
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Behavioral Systems Consultation
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Behavioral technology principles are applied to a
social system. Consultants utilize those principles, analyze and change interactions. |
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Conjoint Behavioral Consultation
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-Uses parents and teachers are conjoint
consultees -Bridge gap btwn school and home -Spread effects from one setting to another |
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Organizational Consultation
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Solves organizational problems and strengthens the well being of an organization
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Organizational Consultation
(Goals and Characteristics) |
Goals: enhance organizations ability to deal with change and enhance effectiveness of
organization. Characteristic: whole system is a client, how it is done is as important as what is done. |
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Edgar Schein's Model of Consultation
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-Purchase of Expertise Consultation
-Program Consultation -Doctor/Patient Model -Process Model |
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Purchase of Expertise Consultation
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Consultee can identify the problem and knows who can help to fix it. Consultee diagnoses, and consultee comes in as expert.
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Education raining Consultation
(Purchase of Expertise) |
Most frequently used, goal is to increase
effectiveness of organization due to the consultee's improved professional functioning. |
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Program Consultation
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Planning new programming, and revise existing programming.
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Doctor/Patient Model
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Consultee doesn't know what is wrong, and the consultant diagnoses and prescribes solutions. Define and recommend interventions.
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Process Model
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Consultant works with consultee to solve the problem, helps them become an effective
problem solver. |
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Collaboration from Organizational Perspective
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Enhance functioning of the organization, and trains in problem solving skills and team
functioning. |
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Trends in Organizational Consultation
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-Rely on computer hardware/software
-Sensitive to diversity -Change can be accomplished thru social influence -Coaching |
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School Based Consultation and Collaboration
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-Psych services to schools
-Important due to disabilities, increase in school violence, and no child left behind -Improve mental health and development -Improve skills and knowledge of parents |
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Consulting & collaborating with
School Administrators |
-Important to engage admin
-Need support from admin to initiate change -Look for prevention strategies |
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Organizationals Development Consultation
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Planned and sustained efforts to apply principles of behavioral science to improve the function of the school.
-Change the system -Empirical evidence -Planned, predictable change in school -Enhance school effectiveness -Long term process |
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Consulting and Collaborating with Teachers
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Consultant assists with academic and
behaviorally challenged children. -Help teachers with professional skills -Works with student with issues -Works with teachers to provide services to students and families -Benefits teachers for working with parents and teaching |
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Adlerian Consultation
(Consultation with Teachers) |
Four Basic Assumptions:
1. Teacher not responsible for student behavior 2. Encouragement over praise 3. Cannot always prevent student failure 4. Looks at affective/cognitive needs of student |
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C-Group
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Helps teachers understand patterns of student behavior.
-Didactic and experimental -4-6 teachers & consultant -Present problems of an individual student, group discusses |
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Instructional Consultation
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Teachers modify instructional behavior to create a better learning environment.
-Increase student/staff performance -Collaborative process |
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Consulting and Collaborating with Families
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-Want to increase parental/guardian
involvement -Parent influences academic, social, behavioral -Essential to the child -Research shows importance of parent consultation |
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Parent-Case Consultation
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Parents will seek out consultation:
-Child moving schools -Needs work on academic, emotional behavior Goal: promote positive involvement by parents in school |
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Home School Collaboration
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Goal: create effective partnerships btwn school professionals and parents to enhance learning
-Parents are partners in outcome -Two way communication -Parent is responsible too -Works with school to achieve goals |
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Cross Cultural Considerations
(Golcomb-McCoy) |
-Parent consultation is based on parent
advocacy and empowerment. -Leads to better cultural climate in school -Important for consultants to know societal issues for each clients background |
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Interagency Collaboration
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-Agency collaborate to help children and theirfamilies to promote community mental health, or to develop systems levelprograms to
promote student success -Problems in children, all areas of life -Community services can help -No one person can solve issue |
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Multicultural School Consultation
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Approach that takes into account how cultural
issues affect consultation process. -understand cultural context -minimize power differences -Avoid overemphasis on culture |
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Practical Matters
(Special Education) |
Increased opportunities thanks to legislation and advances in the field of special education
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RTI 9Response to Intervention)
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-Alternative to traditional special education
assessment -Multi tiered assessment and intervention -Team based -Consultation is more specific -Participation is voluntary |
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Systems View of the School
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-Systems view is better at helping stakeholders within the school
-Promotes prevention and student well being -All aspects education examined -Students receive services that match their needs |
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Develop Framework for Prevention
& Framework |
-Focus on prevention
-Build capacities so overall development is optimized |
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School Consultation in 21st Century
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-Positively impact all students
-Ecological approach -Use of technology -Teams -Positive psychology -Promote children's health -Disaster and crisis work |
