Computers In Management - Chapter 1 - Zara

Front 1

Contract Manufacturing

Back 1

Outsourcing production to third-party firms. Firms that use contract manufacturers don't own the plants or directly employ the workers who produce the requested goods.

Front 2

Personal Digital Assistant (PDA)

Back 2

Handheld computing devices meant largely for mobile use outside an office setting. Examples include devices from Palm, Apple's iPhone, and devices running the Windows Pocket PC operating system.

Front 3

point-of-sales (POS) system

Back 3

Transaction processing systems that capture customer purchases. Cash registers and store checkout systems are example of points-of-sales systems. These systems are critical for capturing sales data, and are usually linked to inventory systems to subtract out any sold items.

Front 4

Vertical Integration

Back 4

When a single firm owns several layers in its value chain.

Front 5

Value Chain

Back 5

The "set of activities through which a product or service is created and delivered to customers."

Front 6

Logistics

Back 6

Coordinating and enabling the flow of goods, people, information, and other resources among location.

Front 7

Radio frequency identification (RFID) tags

Back 7

Small chip-based tags that wirelessly emit a unique identifying code for the item that they are attached to. Think of RFID systems as a next-generation bar code.

Front 8

Information Systems (IS)

Back 8

An integrated solution that combines five components: hardware, software, data, procedures, and the people who interact with and are impacted by the system.

Front 9

Information Technology (IT)

Back 9

Hardware and software (As compared to IS)

Front 10

Return on investment (ROI)

Back 10

The amount earned from an expenditure.

Front 11

operations

Back 11

The organizational activities that are required to produce goods or services. Operations activities can involve the development, execution, control, maintenance, and improvement of an organization's service and manufacturing procedures.