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45 Cards in this Set
- Front
- Back
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Asynchronous Communication |
communication that occurs when there is a time gap between when a message is sent and when it is received (email) |
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Channel |
the medium through which a message passes from sender to receiver (texts, messages, notes, face-to-face, phone, video chat) |
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Cognitive Complexity |
the ability to construct a variety of frameworks for viewing an issue (if JB was mad at me, being able to come up with explanations: maybe I did something wrong, or maybe something is going on in her life, or maybe I'm just being sensitive) |
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Communication |
the use of messages to generate meanings |
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Communication Apprehension |
feelings of anxiety that plague some people at the prospect of communicating in an unfamiliar or difficult context (public speaking) |
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Communication Competence |
the ability to achieve one's goals in a manner that is personally acceptable and, ideally, acceptable to others (knowing that how you act towards people at the Stateman is not how you act towards colleagues at your internship) |
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Content Dimension |
the dimension of a message that communicates information about the subject being discussed ("please pass the salt," "not now, I'm tired," etc, not a lot of personal/relationship/sensitive stuff involved) |
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Disinhibition |
expressing messages without considering the consequences of doing so (more common through mediated channels; posting a snide comment, being bitchy in a text message) |
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Environment |
both the physical setting in which communication occurs and the personal perspectives of the people involved (your own thoughts about work, marriage, politics and how they would differ if your personal history were different) |
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Feedback |
a discernable response of a receiver to a sender's message (a thread of text messages) |
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Hyperpersonal Communication |
an acceleration of the discussion of personal topics and relational development beyond what normally happens in face-to-face interaction (your facebook feed is always filled with smiling photos and exciting announcements, and it cuts out things like stuttering with words or a big zit on your forehead that would be obvious if you were face-to-face) |
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Leanness |
a description of messages that carry less information due to a lack of nonverbal cues (sarcasm and humor can be misinterpreted in texts, and the full messages can be construed) |
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Noise |
external, physiological, psychological distractions that interfere with the accurate transmission and reception of a message (literal noise, headache, distraction) |
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Relational Dimension (of a message) |
the dimension of a message that expresses the social relationship between two or more individuals (you would not treat the Wegmans cashier as you would your professor or mother) |
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Richness |
the quantity of nonverbal cues that accompany spoken messages (in a face-to-face conversation, words can be emphasized, there can be body language, etc) |
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Self-Monitoring |
the process of attending to one's behavior and using these observations to shape the way one behaves (being able to look from the outside in and think to yourself ("I sound like an derp," "I need to speak up," "I need to dial it back," etc.) |
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Social Media |
mediated communication channels used primarily for personal reasons including text messages, twitter, email, instant messaging, and social networking services |
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Synchronous Communication |
communication that occurs in real time (face-to-face, phone call) |
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Transactional |
the dynamic process in which communicators create meaning together through interaction |
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Aristotle |
who is the earliest rhetorical scholar? |
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National Association of Academic Teachers of Public Speaking |
1914 - new interest in speech effects with a new approach: the scientific method |
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National Association of Teachers of Speech |
1923 - focus on speaking and speech effects |
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Speech Association of America |
1946 - follows the National Association of Teachers of Speech |
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Speech Communication Association |
1970 - follows the Speech Association of America |
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National Communication Association |
1997 - follows the Speech Communication Association |
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1. hypothesis 2. choose a population to study 3. collect data 4. analyze data 5. describe findings and implications of the findings 6. publish you work through conferences and journals |
know the scientific method |
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1960's; psychology |
when did the study of interpersonal communication begin (decade), and which discipline is it rooted in? |
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The Pragmatics of Human Communication |
1967 book that started it all and inspired Edna Rogers |
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Edna Rogers |
"grandmother" of interpersonal communication (1st doctoral dissertation of i.p. communication in 1972 about symmetrical and complementary relationships) |
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the continuous, complex, collaborative process of verbal and nonverbal meaning-making |
John Stewart's definition of communication (3 c's) |
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Sender/Receiver -> Message & Channel -> Receiver/Sender |
linear model of communication |
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=>Feedback=> Sender/Receiver -> Message & Channel -> Receiver/Sender =>Feedback=> |
interactive model of communication |
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Transactional Model of Communication |
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Symbols |
needs to be in the definition of communication, it is something that stands for something else. it is both arbitrary (it has no connection to the meaning it represents) and ambiguous (it can have many meanings) |
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NO, because it is involuntary |
does a watering eye indicate eye irritation? |
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panacea |
the word for "cure-all" |
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true |
true or false: communication is context-bound and is situated in time and space |
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The type or kind of communication that happens when the people involved talk and listen in ways that maximize the presence of the personal |
John Stewart's interpersonal communication definition |
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Quantitative perspective |
focuses on the interpersonal, OUTDATED, didactic communication |
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Qualitative perspective |
focuses on interpersonal |
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I-it (GPS) I-you (cashier at Wegmans) |
Buber's 1970 definition of interpersonal communication |
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Interhuman Relationships |
formulated based on Buber's interpersonal communication definition |
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Impersonal relationships (cashier at Wegmans) Quasi-personal relationships (colleague) Personal relationships (bf/gf) |
Hardwig's 2006 person/qua/person definition of interpersonal communication; followed the term "interhuman relationships" |
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Parks' definition of personal relationships |
Personal relationships, then, are much more than privatearrangements. They are linked to thephysical and mental health of their participants and, by virtue of the socialand economic roles they play, to the vitality of society as a whole |
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· Food, water, shelter · Security and safety · Inclusion/to belong · Self-esteem · Self-actualization |
Maslow's hierarchy of needs from most basic to most specific |
