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26 Cards in this Set

  • Front
  • Back

What is the fear response?

Fight or Flight

What is human communication?

the process of creating meaning through symbolic interaction

Communication is a process (4 parts)

continuous


ongoing


transactional


involves personal history contributing to your


interaction



Communication is symbolic (3)

Symbols represent something


symbols are arbitrarily chosen and agreed upon


signs are not symbols

What's the difference between signs and symbols?

Signs are universal and directly connected to what they represent


Symbols are group specific and arbitrarily connected to what they represent


Symbols get their meaning from people

What is the linear model of communication?

Communication is a one-way activity

What are the components of the linear model of communication?

sender, message, channel, receiver, and noise

What are the sources of noise in communication?

External/physical, physiological, and psychological

What is the Transactional Model of communication?

a process of simultaneous sending and receiving that's fluid (vs static) and relational (vs individual)

What are the types of communication? (6)

Intrapersonal


Dyadic/Interpersonal


Small group


Organizational


Public


Mass

What are some differences between Mediated and face-to-face communication?

Message richness


synchronicity


permanence

Why do people use social media? (4)

For information


For personal relationships


to manage their personal identity


For entertainment



What are 5 ways to be competently use social media?

choose the best medium


be careful what you post


be considerate


balance mediated and face time


be safe

How do you practice consideration in regards to social media?

respect others' need for undivided attention


keep your tone Civil


respect privacy boundaries


be mindful of bystanders

What needs does communication satisfy? (4)

Physical health


Identity needs


social needs


practical needs

What is communication competence?

Achieving one's goals while maintaining or enhancing the relationship in which it occurs

What are 7 things Competent Communicators possess?

A wide range of behaviors rather than just a few


the ability to choose the most appropriate behavior


skill at performing behaviors


empathy/perspective taking


cognitive complexity


self-monitoring


commitment to the relationship

Asynchronous Communication

communication that occurs when there's a time gap between when a message is sent and when it is reveived

channel

the medium through which a message passes from sender to receiver

coordination

interaction in which participants interact smoothly, with a high degree of satisfaction but without necessarily understanding one another well

decoding

the process in which a receiver attaches meaning to a message

disinhibition

the tendency to transmit messages without considering their consequences (flaming)

encoding

the process of putting thoughts into a symbols, most commonly words

environment

both the physical setting in which communication occurs and the personal perspectives of the parties involved

feedback

the discernible response of a receiver to a sender's message

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