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66 Cards in this Set
- Front
- Back
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What is interdependence
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The behavior of one person effecting all others "ripple effect"
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Avoiding
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Evading people
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Deception
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Lying or misleading people
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Degrading
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treating people with disrespect
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Detachment
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Person not feeling that interested in the other
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Discounting
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Not considering what the other person has to say
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Impersonality
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Treating the other person like a stranger
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Inattention
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Not paying attention to the other person
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NON IMMEDIACY
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giving a person verbal and nonverbal clues that show uninterest
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Reserve
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Being quiet or shy
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Restrict topics
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having limited conversation topic
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shorten interaction
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ending conversation as quickly as possible
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hidden agenda
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when a member's private goals conflict with the group's stated goal
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Functional role
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reflects behavior that are productive
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dysfunctional roles
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negative roles where individual needs are placed ahead of group or other member needs
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all- channel network
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largest number of interaction between members in a group where everyone shares
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chain network
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sequential flow of information & while efficient for simple message, break down when complex message are passed along
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wheel network
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dependent on a gatekeeper who facilitates the flow od information toward members
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reward power
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the authority to give group members somthing they value
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coercive
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the punishment resides in a job,position, assignment rather than the person
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legitimate power
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when power resides in job position, assignment rather than the person
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expert power
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those who have a specific skill or special knowledge
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information power
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someone can teach the group to reach a goal
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referent power
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role model -- gets power and respect
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autocratic leaders
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control of the group, they have authority
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democratic leadership
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practicing social equality
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laissez-faire
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taking charge of group makes all decisions (BITCH)
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task-motivated leadership
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te job is more important then anything else
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relationship- motivated leadership
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friendship is more important then the work
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Advantages of a working with a group
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- more resources = better performance
- accuracy, challenging others, and critical thinking -commitment and social satisfaction |
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disadvantages of working with a group
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- time, energy, and resources
-conflict -messy work |
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decision making
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single act of passing judgement and reaching a conclusion
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problem solving
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requires multiple steps and is more complex
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Fisher's stages
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1. orientation
2. conflict 3. emergence (fixing problems) 4.reinforcements (agreement) |
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cohesiveness
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mutual attraction andhas commitment to the group
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Bormann and Bormann's strategies of COHESION
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1.Establishing an identity & tradition
2.Teamspirit 3.Rewarding work 4.Respect |
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When does groupthink happen
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too much cohesion not enough critical thinking
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Groupthink
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when you strive so much that the goal is never reached and bad decisions happen
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homogeneous group
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everyone is the same or has a common thing
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heterozygous group
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diverse people in a group
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Social norm
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group members relate and communicate with each other
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procedural
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how well a group well a group will get it's work done
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task/ achievement norm
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groups quality and quantity of work expected
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norm
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expectations for group members behavior
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explicit norm
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the statement of groups expectations
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implicit norms
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when expected group behavior is not talked about
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roles
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behavior expected from group
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initiator/contributor task role
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contributes ideas and suggestions
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information seeker
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needs clarification or asks for information
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information giver
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gives facts that relate to group
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opinion seeker
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asks how everyone feels or any other inputs
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opinion giver
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states beliefs/opinion
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elaborator/clarifier
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elaborates ideas and other contributions or gently puts down another suggestion
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coordinator
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clarifies relationship,info, ideas
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task vs social orientation
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task focuses on the job where social orientation revolves around feelings and emotions
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information overload
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when information gets too great to handle that its declines work
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consensus (group)
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when everyone agrees
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majority controls (group)
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majority of the group decides
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expert opinion (group)
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someone with knowledge about the decision
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minority control (group)
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subgroup makes decision
(i.e the president and the government) |
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authority rules
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one person makes the rules
(i.e chelsea) |
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force field analysis
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forces that benefit and hinder a group
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fiedler's theory of leadership
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when the participants position changes according to cirmcumstances
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increases cohesiveness
(8 things) |
- shared and compatible goals
- shared values/ norms - progress in goals - shared experiences - mutual friendship - threats from the group outside - interdependence of group -lack of threats from members |
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brainstorming
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-avoid critism
- freewheeling ideas - develop a large number of ideas - combine ideas |
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sociogram
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graphic interpretation of the interaction group
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