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76 Cards in this Set
- Front
- Back
The process of managing messages and media for the purpose of creating mean is called
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communication
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back and forth turn taking communication ie. texting illustrates which model
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interactive
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the word elderly causes you to think of someone over 70 you have engaged in
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applying meaning
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communication must follow a certain series of steps
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false
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meaning of words can change depending on their order in the communication process
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true
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someone conversing with a sales person is in which context level of communication
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interpersonal
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people who believe lying is always immoral follow which ethical code
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means oriented
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two criteria for determining communication competence
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appropriateness and effectiveness
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four context levels
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are-interpersonal- group- public speaking- mediated
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ethical code where the outcome determines the morality of the behavior
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ends-oriented code
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code where morality of communication is directly related to the specific circumstances
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contextual oriented
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name five context types
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culture - time - relationship - situation - function
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what are the two primary aspects of motivation
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positive negative
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the appropriateness of communication is ultimately determined by
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the situation
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when julie doesn't wave back at emily emily thinks oh julie must be mad at me what theory does this illustrate
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attribution theory
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brandon is a musician and friend and son best illustrates the concept of
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implicit personality theory
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cheryl discloses her cocaine problem which dimension of self disclosure is this
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bredth
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Sam says she earned here good grades but her teacher gave her the f what does this illustrate
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language use
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i am who you think i think you think i am
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looking glass self
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prototype is what
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the primary example of behavior
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what provides the framework for determining underlying motives in others
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attribution
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hayakawas ladder
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most descriptive actual factual event on the bottom rung
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hypothesis of linguistic determinism
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language determines how we see the world and what we think
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denotative meaning
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dictionary definition
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nonverbal elements of voice make up what
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paralanguage
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a gesture made to tell someone to what for their turn to speak
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regulator
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6 bassic and universal facial expressions are
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anger fear disgust surprise happiness sadness
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intentional and unintentional use of time to communicate
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chronemics
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nonverbal messsage contradicts a verbal message it is a
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mixed message(contradicting)
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nonverbal communication characteristics
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individual cultural and gender differences
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sarcasm is not a mixed message
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true
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information overload
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more media access and content than can be meaningfully processed
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what is completeness in a message
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the extent to which a medium represents nonverbal and emotional content of a message
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what is interactivity
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the extent that two parties can communicate simultaneously in response to each others messages
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richness or completeness
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the extent to which a media represents all of the info in the original message
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perceived relationship with fictional charectures
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parasocial relationship
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when you believe something is more or less prevelent than you might have thought by whatching tv
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agenda setting
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mass media editing what we get to see and hear
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gatekeeping
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if your tired and can't listen very well it is
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a physical barrier
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empathy primarily elicits emotions whereas perspective taking primarily elicits thoughts and perceptions
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false
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what are the four dynamics of a group
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three or more interdependancy everyone must know they are a part of it they communicate
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frocefeild analysis views building codes as a
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restraining force
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problem solving does what
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assesses a problem and formulates solutions
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decision making...
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deals with discussion over a choice in one of four questions
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what are the four questions of decision making
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fact conjecture value policy
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athletes should be drug tested is what type of question
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policy question
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a group must be open to criticism in order to
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use the devils advocate or contrived dessent
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groupthink is
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when the statis quo causes a barrier for creative ideas
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transitions
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demonstrate relations of points in your speech
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outlines
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organize information
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basic frame main point outline is called
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working outline
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a well planned speech that create an illusion of spontaneity is an
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extemporaneous speech
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disadvantage to manuscript delivery
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lack of spontaneity
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when you visualize your speech ahead of time it is known as
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systematic desensitization
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presentational aides should follow
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nice necessary intended impact clear(simple) easy to see or hear
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using silent pauses to add emphasis is what vocal variety element
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rate (others are pitch and volume)
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4 types of articulation are
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omission(workin) substitutions(dese) additions(ath a letes) slurring
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5 types of orginization are
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topical chronological space(bodyparts) compare and contrast cause and effect
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what are the 3 possible objectives for an info speech
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describe explain instruct
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monroes motavative sequence has a need step what for
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provide evidence of problems importance and relate it to the audiences desires
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what are the three types of appeals
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logical emotional credibility
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speaker reputation authority and prestige are a
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credibility appeal
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deduction
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if this and this are true than that must be true
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induction
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examples cause and effect he idd this and that happened
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best way to challenge audience beliefs
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solid facts
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emoticons
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increase the efficiency of the message by framing the underlying emotion of it
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your friend takes your funny message the wrong way why
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message ambiguity
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natural media
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spoken word gestures posture listening all verbal and nonverbal elements
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fear of using new technology
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technophobia
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tinkering improves what component of ccm
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knowledge(others are motavation and skills)
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what are the components of ccm's skills
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attentiveness composure coordination expressiveness
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types of listening 3
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to learn and comprehend critique and emphasize
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psychological barriers(part of physical)are
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daydreaming boredom thinking
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interaction barriers are
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provoking language(trigger words) or cultural differences(race ethnicity gender age)
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visualizing an emotion someone else is expiriencing
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sympathy or constructing meaning competence
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what are the three competence
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receiving constructing meaning and responding
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