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76 Cards in this Set

  • Front
  • Back
The process of managing messages and media for the purpose of creating mean is called
communication
back and forth turn taking communication ie. texting illustrates which model
interactive
the word elderly causes you to think of someone over 70 you have engaged in
applying meaning
communication must follow a certain series of steps
false
meaning of words can change depending on their order in the communication process
true
someone conversing with a sales person is in which context level of communication
interpersonal
people who believe lying is always immoral follow which ethical code
means oriented
two criteria for determining communication competence
appropriateness and effectiveness
four context levels
are-interpersonal- group- public speaking- mediated
ethical code where the outcome determines the morality of the behavior
ends-oriented code
code where morality of communication is directly related to the specific circumstances
contextual oriented
name five context types
culture - time - relationship - situation - function
what are the two primary aspects of motivation
positive negative
the appropriateness of communication is ultimately determined by
the situation
when julie doesn't wave back at emily emily thinks oh julie must be mad at me what theory does this illustrate
attribution theory
brandon is a musician and friend and son best illustrates the concept of
implicit personality theory
cheryl discloses her cocaine problem which dimension of self disclosure is this
bredth
Sam says she earned here good grades but her teacher gave her the f what does this illustrate
language use
i am who you think i think you think i am
looking glass self
prototype is what
the primary example of behavior
what provides the framework for determining underlying motives in others
attribution
hayakawas ladder
most descriptive actual factual event on the bottom rung
hypothesis of linguistic determinism
language determines how we see the world and what we think
denotative meaning
dictionary definition
nonverbal elements of voice make up what
paralanguage
a gesture made to tell someone to what for their turn to speak
regulator
6 bassic and universal facial expressions are
anger fear disgust surprise happiness sadness
intentional and unintentional use of time to communicate
chronemics
nonverbal messsage contradicts a verbal message it is a
mixed message(contradicting)
nonverbal communication characteristics
individual cultural and gender differences
sarcasm is not a mixed message
true
information overload
more media access and content than can be meaningfully processed
what is completeness in a message
the extent to which a medium represents nonverbal and emotional content of a message
what is interactivity
the extent that two parties can communicate simultaneously in response to each others messages
richness or completeness
the extent to which a media represents all of the info in the original message
perceived relationship with fictional charectures
parasocial relationship
when you believe something is more or less prevelent than you might have thought by whatching tv
agenda setting
mass media editing what we get to see and hear
gatekeeping
if your tired and can't listen very well it is
a physical barrier
empathy primarily elicits emotions whereas perspective taking primarily elicits thoughts and perceptions
false
what are the four dynamics of a group
three or more interdependancy everyone must know they are a part of it they communicate
frocefeild analysis views building codes as a
restraining force
problem solving does what
assesses a problem and formulates solutions
decision making...
deals with discussion over a choice in one of four questions
what are the four questions of decision making
fact conjecture value policy
athletes should be drug tested is what type of question
policy question
a group must be open to criticism in order to
use the devils advocate or contrived dessent
groupthink is
when the statis quo causes a barrier for creative ideas
transitions
demonstrate relations of points in your speech
outlines
organize information
basic frame main point outline is called
working outline
a well planned speech that create an illusion of spontaneity is an
extemporaneous speech
disadvantage to manuscript delivery
lack of spontaneity
when you visualize your speech ahead of time it is known as
systematic desensitization
presentational aides should follow
nice necessary intended impact clear(simple) easy to see or hear
using silent pauses to add emphasis is what vocal variety element
rate (others are pitch and volume)
4 types of articulation are
omission(workin) substitutions(dese) additions(ath a letes) slurring
5 types of orginization are
topical chronological space(bodyparts) compare and contrast cause and effect
what are the 3 possible objectives for an info speech
describe explain instruct
monroes motavative sequence has a need step what for
provide evidence of problems importance and relate it to the audiences desires
what are the three types of appeals
logical emotional credibility
speaker reputation authority and prestige are a
credibility appeal
deduction
if this and this are true than that must be true
induction
examples cause and effect he idd this and that happened
best way to challenge audience beliefs
solid facts
emoticons
increase the efficiency of the message by framing the underlying emotion of it
your friend takes your funny message the wrong way why
message ambiguity
natural media
spoken word gestures posture listening all verbal and nonverbal elements
fear of using new technology
technophobia
tinkering improves what component of ccm
knowledge(others are motavation and skills)
what are the components of ccm's skills
attentiveness composure coordination expressiveness
types of listening 3
to learn and comprehend critique and emphasize
psychological barriers(part of physical)are
daydreaming boredom thinking
interaction barriers are
provoking language(trigger words) or cultural differences(race ethnicity gender age)
visualizing an emotion someone else is expiriencing
sympathy or constructing meaning competence
what are the three competence
receiving constructing meaning and responding