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67 Cards in this Set

  • Front
  • Back
How are the Concepts of Communication preparation universal?
Getting started
Research
support
organize
What is effective communication?
The receiver interpreting your message as you intended.
What are the three reasons we try to communicate with each other?
Inform
Persuade
Direct
Explain the two audience concept as it applies to communications.
Sending Audience: Who you are speaking for.
Receiving Audience: Who you are speaking to.
Name resources for reseaching your subject.
Library
Individuals
Internet
Reference Books
List five categories of reference tools
Dictionaries
Thesaurus
Almanacs
Encyclopedias
E-resources
Name five types of support.
Definitions
Examples
Comparisons
Testimony
Statistics
How did Socrates describe a speech?
Animal:
Head (INTRODUCTION)
Body (BODY)
Tail (CONCLUSION)
Five patterns used when organizing a presentation.
Topical
Chronlogical
Reason
Problem-solution
Pro-con
Spatial or geographical
Cause and effect
Describe mind-mapping.
Brainstorming activity in which you allow your unorganized thoughts to flow to paper.
Outlining formats.
Scratch - in order they will be covered.
Informal - more detailed with support.
Formal - add numbers and letters.
Talking paper - used a quick reference outline on key points, facts, positions, and questions.
What do: faulty analogy, asserted conclusion, loaded question and non sequitur have in common?
Examples of flaws, or fallacies in logic.
How are transitional devices valuable tools when arranging the elements of your message?
Assist your audience in following your train of thought.
Standards for the format of the printed presentation.
Double space
Support for all main points
12 point, times new roman font. one inch margins, text aligned to left.
Three areas to focus on when writing a paper.
Technical accuracy and coverage
Readability and mechanics
Arrangement and flow.
Why is extemporaneous most appealing?
Least hostile and most intimate.
Three areas to focus on when preparing a speech.
Technical accuracy and coverage
Presentation and delivery
Arrangement and flow.
What three components are evaluated in the introduction of a written or spoken presentation?
Purpose
Motivation
Overview.
What section is used to evaluate punctuation, grammar and spelling?
Redability and Mechanics
Which part of the speech or written presentation would you evaluate the use and integration of transitions?
Organization
WHAT ARE THREE RESPONSIBILITIES OF
COMMANDERS AND SUPERVISORS THEIR STAFFS AND SUBORDINATES, WHEN IT COMES TO
ORGANIZATIONAL COMMUNICATION?
KEEP CHANNELS OPEN
MAINTAIN AN ENVIRONMENT CONDUCIVE TO COMMUNICATION
COMMUNICATE EFFECTIVELY
IN WHAT WAY CAN ORGANIZATIONAL
PERSONNEL VERIFY THEY ARE ENGAGING CRITICALLY AND CONSTRUCTIVELY IN THE EXCHANGE OF IDEAS?
BY COMPLETING A SHORT, SELF-DIAGNOSTIC EXERCISE THAT REVEALS PERSONAL BUT APPLICABLE BARRIERS TO COMMUNICATING.
NAME FOUR BARRIERS THAT CAN HINDER EFFECTIVE COMMUNICATION.
ORGANIZATIONAL
LANGUAGE
MANAGERIAL
PSYCHOLOGICAL
WHAT ARE THE STEPS IN OVERCOMING COMMUNICATION BARRIERS?
1. ESTABLISH AN ORGANIZATIONAL POLICY THAT
DEFINES LINES OF RESPONSIBILITY AND
AUTHORITY, ESTABLISHES COMMUNICATIONS CHANNELS, PROVIDES A CLIMATE FOR EFFECTIVE COMMUNICATION, AND KEEPS KEY PEOPLE INFORMED.
2. INCREASE SKILLS IN WRITTEN AND ORAL EXPRESSION.
HOW DO COMMUNICATIONS FLOW WITHIN AN ORGANIZATION?
THREE DIRECTIONS:
UPWARD
DOWNWARD
LATERAL.
WHAT IS THE RESULT OF COMMUNICATIONS HAVING TO PASS THROUGH MANY ORGANIZATIONAL LEVELS?
CAUSES A DELAY IN COMMUNICATIONS AND CREATES CHANCES FOR DISTORTION OF THE
ORIGINAL MESSAGE.
THE MISUSE OF ABSTRACTIONS AND A LACK OF COMMON CORE EXPERIENCE ARE MAIN CONTRIBUTORS TO WHICH COMMUNICATION BARRIER?
THEY ARE THE MAIN CONTRIBUTORS TO
LANGUAGE BARRIERS.
WHAT IS THE DIFFERENCE BETWEEN CONCRETE AND AN ABSTRACT NOUN?
CONCRETE - REFERS TO OBJECTS THAT HUMANS CAN DIRECTLY EXPERIENCE. THEY USUALLY
CONVEY THE SAME MEANING TO EVERYBODY. ABSTRACT - IDEAS THAT CANNOT BE DIRECTLY
EXPERIENCED; TENDS TO BE VAGUE AND OPEN TO INTERPRETATION.
WHAT IS A CLIQUE? DESCRIBE ONE
ADVANTAGE AND ONE DISADVANTAGE OF A CLIQUE WITHIN AN ORGANIZATION.
RESULT OF OUR SOCIAL INSTINCT TO BAND TOGETHER IN GROUPS.
CAN BIND PEOPLE TOGETHER BY ENHANCING UNIT MORALE. CAN ALSO TAKE ON A LIFE OF ITS
OWN AND BECOME INDEPENDENT OF
ORGANIZATIONAL OBJECTIVES.
WHAT ARE THE FOUR STEPS IN THE PROCESS OF WRITING?
PREWRITING
DRAFTING
EDITING
REVISING
WHAT FIVE STEPS ARE INVOLVED IN THE PREWRITING PHASE?
SELECTING PURPOSE AND OBJECTIVE
ANALYZING AUDIENCE
RESEARCH SUBJECT
SELECT PATTERN
OUTLINING
WHEN WRITING YOUR DRAFT, WHAT AREAS SHOULD YOU
FOCUS ON?
INTRODUCTION
BODY
CONCLUSIION
TRANSITIIONS
SUPPORT
DURING THE EDITING PHASE, WHAT SPECIFICALLY ARE YOU
LOOKING FOR?
GRAMMATICAL ERRORS AND CORRECT FORMAT
COMPLETE PARAGRAPHS AND SENTENCES
COMPARE TO OUTLINE ENSURE ALL THE MAIN POINTS AND SUBPOINTS ARE COVERED
DESCRIBE THE REVISING PHASE.
YOU REVISE OR REWRITE THE COMMUNICATION BASED ON FEEDBACK FROM REVIEWERS AND YOUR EDITING
WHAT IS SENTENCE UNITY?
WHENT THE PARTS OF A SENTENCE MATCH IN NUMBER, VERB POSSESSION, ETC.
BRIEFLY DEFINE THE FOUR TYPES OF SENTENCES YOU SHOULD
USE THROUGHOUT YOUR WRITTEN COMMUNICATION.
SIMPLE - EXPRESSES ONE COMPLETE THOUGHT
COMPOUND - A UNION OF TWO OR MORE SIMPLE SENTENCES
COMPLEX - A SIMPLE SENTENCE WITH A DEPENDENT CLAUSE ATTACHED TO IT
COMPOUND COMPLEX - COMBINATION OF THE COMPOUND AND COMPLEX SENTENCES
NAME THE STANDARD SENTENCE MECHANICS YOU SHOULD BE
AWARE OF WHEN WRITING.
PUNCTUATION
CAPITALIZATION
ABBREVIATIONS
BRIEFLY DESCRIBE EACH OF THE COMMON OBSTACLES TO
SENTENCE COHERENCE.
FAULTY ORDER OF SENTENCE PARTS AND MISPLACED MODIFIERS - SENTENCE PARTS ARE NOT IN CORRECT ORDER OR SEQUENCE
FAULTY PARALLELISM - WHEN YOU DO NOT EXPRESS TWO OR MORE PARALLEL (EQUAL IN VALUE) IDEAS IN THE SAME GRAMMATICAL FORM
FAULTY RELATIONSHIP OF IDEAS - READER CANNOT TELL THE RELATIONSHIP OF SENTENCE PARTS DUE TO DANGLING MODIFIERS OR OMISSIONS.
WHAT ARE THE THREE BASIC COMPONENTS OF A PARAGRAPH?
TOPIC SENTENCE
SUPPORTING SENTENCES
CLOSING OR TRANSITIONAL SENTENCE
WHAT IS THE BASIC CONCEPT OF PARAGRAPH COHERENCE?
WHEN ALL OF ITS PARTS ARE ARRANGED SO THAT THEIR RELATIONSHIP IS CLEAR TO THE READER
WHAT ARE SOME EXAMPLES OF TRANSITIONAL DEVICES YOU
CAN USE TO SHOW A contrasting relationship?
BUT
STILL
NEVERTHELESS
HOWEVER
YET
CONSIDERING THE POINT OF VIEW FOR YOUR COMMUNICATION,
DESCRIBE HOW WRITING IN THE SECOND PERSON IS DONE.
IS THE PERSON SPOKEN TO.
"YOU NEED TO READ THE BOOK TO UNDERSTAND."
DESCRIBE THE THREE COMMON FORMS OF TENSE YOU WILL
USE IN YOUR COMMUNICATION
PAST - HAPPENED IN PAST BUT DIDN'T CONTINUE INTO THE PRESENT
PRESENT - HAPPENING AT THE PRESENT TIME
FUTURE - HAPPENING AT SOME FUTURE TIME.
WHAT DOES THE VOICE OF YOUR WRITING INDICATE?
SHOWS WHETHER THE SUBJECT ACTS OR IS ACTED UPON.
ACTIVE
PASSIVE
HOW DO YOU USE NUMBER TO MAINTAIN PARAGRAPH
COHERENCE?
KEEP ALL REFERENCES TO THE CONTROLLING IDEA THE SAME AS THE CONTROLLING IDEA. SINGULAR OR PLURAL
WHAT IS THE BASIC IDEA BEHIND WRITING A DRAFT?
INVOLVES PUTTING IDEAS IN WRITING FOR REVISION
EACH TIME YOUR WORK IS EDITED, WHAT SHOULD THE EDITOR
BE READING FOR?
CONTENT - DRAFT IS TECHNICALLY ACCURATE AND COVERS PUTPOSE
ARRANGEMENT AND FLOW - EXAMING THE DRAFT FOR UNITY THEN FOR COHERENCE
READABILITY AND MECHANICS - CONCENTRATE ON ACTIVE SENTENCES WRITTEN TO EXPRESS RATHER THAN IMPRESS
DEFINITION OF A BULLET STATEMENT?
A BULLET STATEMENT IS "A CONCISE, WRITTEN STATEMENT OF A SINGLE IDEA OR A SINGLE ACCOMPLISHMENT AND ITS IMPACT."
WHAT FORM OF COMMUNICATION DOES THE CONSTRUCTION
OF A BULLET STATEMENT RESEMBLE? WHY THE COMPARISON
OF THE TWO FORMS?
WORDING OF A TELEGRAM. WORD ECONOMIZING IS INTEGRAL
TO SAVE MONEY WHILE INSURING MESSAGE MEANING; THE
SAME CONCEPT TO DEVELOPING BULLET STATEMENTS.
NAME THE TYPES OF BULLET STATEMENTS.
SINGLE IDEA BULLET -A CONCISE WRITTEN STATEMENT OF A SINGLE IDEA
SINGLE ACCOMPLISHMENT BULLET - A CONCISE WRITTEN STATEMENT OF A SINGLE ACCOMPLISHMENT AND THE IMPACT
EXPLAIN THE FOLLOWING FORMULA: SAB=SAC+2
SIB = SAC + 1
SINGLE IDEA BULLET = SPECIFIC, ACCURATE, CONCISE + SINGLE ACCOMPLISHMENT/ACHIEVEMENT
SAB=SAC + 2
SINGLE ACCOMPLISHMENT BULLET = SPECIFIC, ACCURATE, CONCISE + SINGLE ACCOMPLISHMENT/ACHIEVEMENT AND IMPACT
WHAT ARE THE ATTRIBUTES OF AN EFFECTIVE BULLET
STATEMENT?
SPECIFIC
ACCURATE
AND CONCISE
WHAT ARE THE THREE MOST COMMON USES FOR BULLET
STATEMENTS IN THE AIR FORCE?
TALKING PAPER
AWARD AND DECORATION NOMINATION PACKAGES
ENLISTED PERFORMANCE REPORTS
HOW MANY TYPES OF ACCOMPLISHMENT BULLET STATEMENTS
ARE THERE? NAME THEM.
ACTION VERB BULLET - FOCUSES ON ACTION
MODIFIED VERB BULLET - FOCUSES ON ACTION, BUT MODIFIES OR FLAVORS THE ACTION BY USING AN ADVERB FIRST
SPECIFIC ACHIEVEMENT BULLET - USES DESCRIPTORS TO MODIFY THE VERB (IMPACT IMPLIED)
WHAT IS AN SIB?
SINGLE IDEA BULLET
WHERE WOULD YOU MOST LIKELY USE AN SIB?
TALKING PAPER
POINT PAPER
BULLET BACKGROUND PAPER
WHERE WOULD YOU MOST LIKELY USE AN SAB?
EPR
AWARD/DECORATION NOMINATION PACKAGE
WHAT ARE THE PHASES OF THE SPEAKING PROCESS?
PREWRITING
DRAFTING
EDITING
PRESENTING
WHEN STARTING A PRESENTATION, WHAT ARE SOME
ATTENTION-GETTING DEVICES YOU MIGHT CONSIDER?
RHETORICAL QUESTIONS
DIRECT QUESTIONS
QUOTATIONS
ILLUSTRATIONS
STARTLING STATEMENT
UNUSUAL OR DRAMATIC DEVICES
REFERENCES TO THE IMPORTANCE OF THE THEME
WHAT IS THE DEFINITION OF A RHETORICAL QUESTION?
QUESTIONS WHICH REQUIRE NO ANSWER USUALLY BECAUSE THE ANSWER IS OBVIOUS
WHAT IS THE PURPOSE OF THE OVERVIEW STEP IN THE
PROCESS OF SPEAKING?
PROVIDE THE AUDIENCE WITH A ROAD MAP OF TH INFORMATION THAT IS TO FOLLOW
WHAT SHOULD BE ACCOMPLISHED DURING THE SUMMARY?
RESTATES THE MAIN POINTS, THE RELATIONSHIP BETWEEN THE POINTS AND THE SPECIFIC OBJECTIVE OF THE PRESENTATION
WHAT DEVICES ARE USED TO ENSURE THE CONTINUITY OF
THOUGHT?
TRANSITIONS
INTERIM SUMMARY
HOW MANY TYPES OF PHYSICAL BEHAVIORS ARE THERE? NAME
THEM.
EYE CONTACT
BODY MOVEMENT
GESTURES
ACCORDING TO DOCTOR KLINE, WHAT ARE THE PROPERTIES OF
VOICE?
QUALITY
INTELLIGIBILITY
VARIETY
UPON WHAT FACTORS DOES THE INTELLIGIBILITY OF A
PRESENTATION DEPEND?
ARTICULATION
PRONUNCIATION
VOCAL PAUSES
OVERUSE OF STOCK EXPRESSIONS
SUBSTANDARD GRAMMAR
WHAT FUNDAMENTALS OF SPEECH ADD VARIETY TO A
PRESENTATION?
RATE
VOLUME
FORCE
PITCH
EMPHASIS