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23 Cards in this Set

  • Front
  • Back
Nonverbal Communication
Messages expressed through nonlinguistic means.
Characteristics of Nonverbal Comm
1. Behavior Has Communicative Value
2. primarily Relational
3. Ambiguous
4. Different from verbal comm
5. Important
Influences on verbal communication
Culture, Gender
Functions of Nonverbal Comm
Repeating
Substituting
Complementing
Accenting
Regulating
Contradicting
Deceiving
Types of nonverbal comm
Body movements: Posture and Gesture, Face and Eyes
Voice: Paralanguage
Appearance:Physical Attractiveness, Clothing,
Touch:
Space: Distance, Territoriality
Environment:
Time:
Affect Blend
The combination of two or more expressions, each showing a different emotion
Chronemics
The study of how humans use and structure TIME.
Disfluency (voice communication)
A nonlinguistic verbalization. For ex: um,er,ah..
Emblems (under Substituting)
Delibrate nonverbal behaviors with precise meanings, known to virtually all members of a cultural group.
Haptics
The study of touch
Illustrators (complementing)
Nonverbal behaviors that accompany and support verbal messages.
Intimate distance
ranging from skin contact to 18 inches.
Kinesics
The study of body movements, gesture, and posture
Manipulators
Movements in which one part of the body grooms, massages, rubs, holds, fidgets, pinches, picks, or otherwise manipulates another part
Microexpressions
Momentary expressions that reflect an emotional state
Monochronic
The use of time that emphasizes punctuality, schedules, and completing one task at a time
Paralanguage
Nonlinguistic means of vocal expression: Rate, pitch, tone, and so on.
Personal distance
ranging from 18 inch to 4 feet
Polychronic
The use of time that emphasizes flexible schedules in which multiple tasks are pursued at the same time.
Proxemics
The study of how people and animals use space
Public distance
extending outward from 12 feet
Social distance
ranging from 4 to 12 ft
Territory
Fixed space that an individual assumes some right to occupy.