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10 Cards in this Set
- Front
- Back
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Q: What is Active Listening?
P. 41 |
A: Active Listening requires full attention to what the patient is saying. You hear the message, interpret the meaning, and give the patient feedback indicating your understanding of the message. The patient has an opportunity to validate whether you received or didn't receive the message as intended.
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Q: What is Aggressive Communication?
P. 39 |
A: Aggressive Communication is when you interact with another in an overpowering and forceful manner to meet your own personal needs at the expense of the other.
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Q: What is Altered Cognition?
P. 49 |
A: Altered Cognition is another physiologic factor that hinders effective communication.
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Q: What is Assertive Communication?
P. 39 |
A: An Assertive Communication style is interaction that takes into account the feeling and needs of the patient, yet honors your rights as an individual.
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Q: What is Assertiveness?
P. 39 |
A: Assertiveness is your ability to confidently and comfortably express thoughts and feelings while still respecting the legitimate rights of the patient.
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Q: What is Closed posture?
P. 38 |
A:Closed Posture is a more formal distant stance, generally with arms, and quite possibly the legs tightly crossed.
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Q: What is Clarifying?
P. 45 |
A: Clarifying takes restating and paraphrasing a step further and is useful when the patient's message is incomplete, confusing, or does not go deeply enough into the area you are exploring.
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Q: What is Closed Question?
P. 42 |
A: A Closed Question is focused and seeks a particular answer.
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Q: What is Communication?
P. 36 |
A: Communication is the reciprocal process in which messages are sent and received between people.
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Q: What is Connotative Meaning?
P.37 |
A: The Connotative Meaning of a word is subjective and reflects the individual's perception and interpretation.
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