Communication Chapter 1

Front 1

communication

Back 1

the process of acting on information

Front 2

rationalization

Back 2

humans are the only animals that can rationalize

Front 3

human communication

Back 3

the process of making sense out of the world and sharing that sense with others by creating verbal and non verbal messages

Front 4

symbol

Back 4

a word, sound, gesture or visual image that represents a thought, concept, object or experience

Front 5

ethics

Back 5

the beliefs, values and moral principles by which we determine; what is right or wrong

Front 6

source

Back 6

the originator of a thought or emotion, who puts it in a code that can be understood by a receiver

Front 7

encoding

Back 7

the process of translating ideas, feelings, and thoughts into code

Front 8

decoding

Back 8

the process of interpreting ideas, feelings, and thoughts that have been translated into a code

Front 9

receiver

Back 9

the person who decode a message and attempts to make sense of what the source has encoded

Front 10

message

Back 10

written, spoken, and unspoken elements of communication to which people assign meaning

Front 11

channel

Back 11

the pathway through which the messages are sent

Front 12

noise

Back 12

the interference, either literal or psychological, that hinders he accurate encoding or decoding of a message

Front 13

psychological noise

Back 13

thinking about other things

Front 14

physiological noise

Back 14

how our body is working

Front 15

physical noise

Back 15

external noise in the environment

Front 16

feedback

Back 16

the response to a message

Front 17

feedback can be

Back 17

verbal,nonverbal,or written
synchronous or asynchronous
intentional or unintentional

Front 18

context

Back 18

the physical historical and psychological communication environment

Front 19

physical context

Back 19

where you are

Front 20

social context

Back 20

who is there

Front 21

chronological context

Back 21

the time(of day, week, month, year)

Front 22

communication as transaction

Back 22

when we communicate with each other we are constantly reacting to what our partner is saying and expressing

Front 23

communication as an action

Back 23

communication is linear, with meaning sent from source to receiver

Front 24

communication as interaction

Back 24

receiver of the message responds through feedback

Front 25

mediated communication

Back 25

any communication carried out using a channel other than face to face communication

Front 26

asynchronous communication

Back 26

communication in which timing is out of sync; there is a time delay between when the message is sent and when it is received

Front 27

synchronous communication

Back 27

communication in which messages occur in real time

Front 28

characteristics of communication

Back 28

inescapable
irreversible
complicated
emphasized content and relationships
governed by rules
not a panacea(cure all)

Front 29

adapt

Back 29

to adjust both what is communicated and how a message is communicated

Front 30

interpersonal communication

Back 30

communication that occurs simultaneously between two people who attempt to mutually influence each other

Front 31

impersonal communication

Back 31

communication that treats people as objects, or that responds only to their roles rather than who they are as unique people

Front 32

group

Back 32

a collection of people who have a common goal, feel a sense of belonging, and influence each other

Front 33

small group communication

Back 33

the transactive process of creating meaning among three to about fifteen people who share a common purpose, feel a sense of belonging, and exert influence on one another

Front 34

dyad

Back 34

two interacting people

Front 35

team

Back 35

a coordinated group of people intentionally organized to work together to achieve a common goal

Front 36

presentational communication

Back 36

communication that occurs when a speaker addresses a gathering of people in order to inform, persuade, or entertain them

Front 37

rhetoric

Back 37

the process of using symbols to influence or persuade others

Front 38

mass communication

Back 38

communication accomplished through a mediated message that is sent to many people at one time

Front 39

organizational communication

Back 39

the study of communication as it occurs within organizations

Front 40

heatlh communication

Back 40

the study of communication that has an impact on health