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22 Cards in this Set
- Front
- Back
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Problem solve together to solve conflict. Come up with a solution you both like.
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Collaborate
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Getting along and communicating with other people.
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Socializing
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Exchange of thoughts, ideas and beliefs between two or more people.
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Communication
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Able to listen to the feelings and needs of the other person involved in the conflict.
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Active Listening
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Results of each person giving up something in order to reach a solution that satisfies everyone.
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Compromise
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Take time to cool down and think about a solution. Postpone acting on the conflict until a better time.
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Delay
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Working together for the good of all.
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Cooperation
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Ask an adult to help.
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Apeal to Authority
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Able to identify the problem, to brainstorm several solutions, and to choose one that meets needs of both.
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Problem Solving
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You leave without solving the problem.
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Walk Away
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Yelling or refusing to talk, pointing your finger; glaring, using physical force.
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Aggressive Behaviors
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Always listening, rarely talking.
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Passive Behaviors
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Mumbling; looking away; fidgeting nervously.
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Passive Behaviors
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Always wanting your own way.
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Aggressive Behaviors
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Speaking clearly and confidently, making eye contact; appearing interested.
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Assertive Behaviors
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Trying to understand the person’s feelings.
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Assertive Behaviors
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Seeking compromise that does not go against either of your values.
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Assertive Behaviors
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Interrupting the other person and being sarcastic.
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Aggressive Behaviors
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Hoping the others will guess your feelings.
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Passive Behaviors
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Actively listening to the person.
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Assertive Behaviors
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List the five rules of communication.
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1. Think about the words you are using
2. Stick to the point 3. Listen to what the other person is saying 4. Keep good eye contact 5. Speak clearly and loudly |
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Why are communication skills important when problems arise?
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So you can solve your problems without fighting. You can talk about what is bothering you without yelling. You and the person you are disagreeing with can come up with a sloution you both like.
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