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43 Cards in this Set

  • Front
  • Back
Communication Mix (6)
Personal selling
Public relations
Sales promotion(consumers)
Trade Promotion (channel)
Sponsorships
Advertising
Integrated Marketing Communication
Integration of communications to deliver a message about the organization and product.
Public realtions
Attempt to gain and maintain mutual understanding between an organization and the public.
Public Relation responsiblitiles (7)
Press relations
Product publicity
public affairs
lobbying
Investor relations
development
Crisis Management
Positive Aspects of Public relations (3)
Strong persuation potential
Can reach many prospects who avoid salespeople
relatively low cost
Message
Negative aspects of public relations (2)
Outlets dont wnat to provide free publicity that is not newsworthy.

Information not reported the way you want
Sales promotions
Product Samples
Rebates
Coupons
Advertising Specialities
Price packs
Premiums
Contest, Sweepstakes
Explain trade promotion
Help convince channel member to carry products
provide shelf space

And/or push a product
Trade promotion (6)
Discounts
Price allowance
Display allowand
Advertising allowance
Sales incentives
Speciality item
Bait and Switch Advertising
Attracting buyers under false pretenses
For example lrg jacket was advertised at 10 bucks
when you went into the store they downplayed it and were trying to sell you the rocksmith jacket at 20 bucks
Push Strategy
Promotion strategy that calls for using the slaes force and trade promiton to push the product through channels
In a "Push Strategy". The producer directs primarily which 2 actvities toward who?
personal selling
trade promotion

Toward Channel members
In a "Pull Strategy" the producer directs primarily which 2 activities toward who?
advertising
Consumer promotion

Toward final consumers who if effective demand it from stores who demand it from the company.
Advertising
Paid for
Non-Personal communication
Persusasive
Identified sponsor
Small industrial goods companies will only use this strategy
Push
Direct marketing companys will only use this strategy
Pull
Consumer goods companies usually ______ more in
Pull
what 6 areas make up a full service advertising agency
Creative
Media
Administration
Public Relations
Planning and Research
Account services
Step 1 in the Advertising Plan
Identify Target Market
Step 2 in the advertising plan
Set the advertising objectives and budget.
Advertising objective
specific communication TASK to be accomplished with a specific TARGET audience during a specific period of TIME.
3 types of Advertising objectives
Informative
Persuasive
Reminder
Informative Advertising
Telling about a new product
Suggesting new uses for a product
Informing the market of a price change
What form of advertising is sued when introducing a new product category?
Informative
What form of advertising is used when competition increases?
Persuasive
what form of advertising is important for mature products like coca cola?
Reminder
Affordable Method
setting budget at the level they think the company can afford.
Percentage of sales method
Setting budget at a certain percentage of sales
Competitive-parity method
Setting promotion budgets to match competitors
The most logical budget setting method
Objective and Task method
Objective and task method
the company sets its promotion budget on what it wants to accomplish with promotion
2 elements of Advertising strategy
Creating Messages
Selecting Media
message strategy
what general message will be communicated to consumers
Example
Timex :Takes a lickin but keeps on clickin
Rolex: Luxury and status
3rd step in advertising plan
Develop themes and messages
4th step in Advertising plan
Select Media/scedual and space
the 4 Steps in media selection
1. Decide Reach Freqency and Impact
2. Choose Type of media
3. Select media Vehicle
4 Decide on Schedual
Reach
% of of people in target market who are exposed to ad campaign
Frequency
Mesaure of how many times the average person in the target market is exposed to the message
6th step in advertising plan
Create the ad
7th step in advertising plan
Assess advertising effectiveness
Continuity Balance
What is the length of the advertising Campagn
Pro's of Celebrity Endorsment
Attention
Brand Loyalty
Humanize product
Cons of Celebrity Endorsement
celeb can appear in too many ads
Celeb can get into trouble
publicity about income can undermine promotion
Celeb personality may not cover whole specturm of brand profile