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12 Cards in this Set
- Front
- Back
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three accommodation strategies |
convergence, divergence, overaccomodation |
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convergence |
strategy used to adaptto another’s behavior speech rate, pause, smiling, eye gaze, and other verbal andnonverbal behaviors. |
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why do we diverge? |
•Preserve social identity •Maintain social status |
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divergence is |
strategy used toaccentuate the verbaland nonverbaldifferences betweencommunicators |
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motivation for convergence? |
wanting approval |
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convergers are perceived as |
cooperative, competent, attractive, warm |
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divergers are perceived as |
insulting, impolite,hostile |
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overaccomodation is perceived as |
rude, over the top, patronizing |
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three types of overaccommodation |
SensoryOveraccommodation, Dependency Overaccommodation, Intergroup Overaccommodation |
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Intergroup Overaccommodation |
When out-group other isgeneralized and stereotypedv Ex: Lumping people together; making them feelinferior or judged malays lepak |
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Sensory overaccomodation |
Overly adapting toothers who are per-ceived as limited intheir abilities (physi-cal, linguistic, orother) |
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dependency overaccommodation |
When other is perceived as lowerstatusv Ex: Giving instructions to subordinates |
