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7 Cards in this Set
- Front
- Back
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there are two methods of commo what are they?
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One way and two way
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there are two ways of one way commo what are they
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seeing and hearing
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What does the COMMO MODEL consists of?
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SENDER, MESSAGE,RECEIVER, AND FEEDBACK. A sender transmits a message to a receiver who provides feedback.
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a message can be transmitted in two different forms what are they?
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verbal and non verbal
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what is the difference b/w verbal and non verbal?
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verbal are spoken or written words. non verbal is body language
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what are some barriers to listening?
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do not form your responses while the other person is still talking, Don't allow yourself to become distracted by the fact that you are angry, you have a problem with the speaker, or you have other things you need to be thinking about.
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what are the three levels of listening?
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not hearing at all "blank stares", passive listening "listening but not really comprehending" , and active listening " where one takes in the total picture of the message "understands"
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