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7 Cards in this Set

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there are two methods of commo what are they?
One way and two way
there are two ways of one way commo what are they
seeing and hearing
What does the COMMO MODEL consists of?
SENDER, MESSAGE,RECEIVER, AND FEEDBACK. A sender transmits a message to a receiver who provides feedback.
a message can be transmitted in two different forms what are they?
verbal and non verbal
what is the difference b/w verbal and non verbal?
verbal are spoken or written words. non verbal is body language
what are some barriers to listening?
do not form your responses while the other person is still talking, Don't allow yourself to become distracted by the fact that you are angry, you have a problem with the speaker, or you have other things you need to be thinking about.
what are the three levels of listening?
not hearing at all "blank stares", passive listening "listening but not really comprehending" , and active listening " where one takes in the total picture of the message "understands"