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96 Cards in this Set

  • Front
  • Back
interpersonal relationships are similar to
economic exchanges
people evaluate their relationships in terms of ___ and ___
costs and rewards
rewards
meeting NEEDS, GOALS and DESIRES
costs
INHIBIT NEEDS, DESIRES GOALS. lots of TIME AND ENERGY spent in this relationship
value of the relationship =
rewards- costs
____ indicates whether something is a REWARD or COST
context
outcome
whether people CONTINUE or TERMINATE the relationship
assumptions of SET
1. SEEK REWARDS and PUNISHMENT
2. RATIONAL Beings
3. standards used to evaluate vary with TIME AND DIFF PEOPLE
Outcomes (__):
_______ (CL):
_______ (CLalt)
O : rewards minus costs
Comparison level: MINIMUM EXPECTATION of what is satisfactory outcome in a particular relationship
Comparison Level for Alternatives: COMPARE OUTCOMES from relationship to ALTERNATIVE relationships
if O>CL and >CLalt =
happy and stable
if O < CL and <CLalt =
unhappy and unstable
if O> CL but <CLalt =
happy and unstable
if O <CL but >CLalt =
unhappy but stable
RELATIONAL DIALECTICS THEORY:
relational life is in
constant motion
RELATIONAL DIALECTIcS THEORY: partners in relationships have
CONFLICTING DESIRES throughout their relationship
partners try to ____ their conflicting desires
RECONCILE
relationships are not ___
LINEAR

- individuals swing back and forth between CONTRADICTORY desires
- relationships are viewed in terms of COMPLEXITY, NOT PROGRESS.
relational life is characterized by ___
change
- as people have NEW EXPERIENCE their relationships CHANGE
______ is a fundamental fact of relational life
CONTRADICTION
- the pushes and pulls are ongoing
communication is central to ______ and ________ relational contradictions
organizing and negotiating
- communication has a central role
monologic approach
either or. either the relationships is CLOSE or DISTANT: extremes

A _________ B
dualistic approach
two separate people, two unrelated contradictions.

A I B I
dialectic approach
focuses on the messier, less consistent, less logical unfolding on the moment. MULTIPLE points of VIEW act off each other.
elements of dialectics
TCMP

take courtneys man Paul
TCMP
totality
contradiction
motion
praxis
totality
if something happens to one person if will effect the total of te two of them. peoples moods are dependent.
contradiction
there are opposites always in play. eleanor wants to tell jeff she loves him but she also still want to with hold that information
motion
refers to the process of relationships and their change over time
praxis:
humans are choice makers. eleanor chooses to be with jeff which keep her from making choices she would otherwise make. she must get along with jeffs family, etc.
three major types of interactional dialectics:
AON

autonomy and connection
openness and protection
novelty and predictability
autonomy and connection
to want to be CLOSE and SEPARATE
openness and protection
desires to be OPEN but also maintain PRIVACY
novelty and predictability
experience comfort of STABILITY and the EXCITEMENT of CHANGE
MANAGE DIALECTICAL TENSION
CSSI
CSSI
cyclic alternation
segmentation
selection
integreation
cyclic alternation
choosing a different extreme at DIFFERENT TIMES:
close when young
distant with age
segmentation
different Poles for different CONTEXTS

close at home
distant at work
selection
choosing ONE POLE and act as if the other DOES NOT EXIST
integrating + 3 TYPES (NDR)
synthesizing opposites

neutralizing: choosing a compromise. being "moderately" close
disqualifying: exempting certain issues from the general pattern. being open on all topics EXCEPT RELIGION
reframing: transforming oppositions so they no longer seem to oppose each other. closeness can be achieved with some distance.
organizational culture

ORGANIZATIONAL CULTURE THEORY
organizational life
ORGANIZATIONAL CULTURE THEORY: organizations culture is composed of
shared symbols
symbols generate
unique meanings
examples include:
organizational stories
rituals
rites of passage
values
standards and principles. inform organizational members about what is important.
symbols: at disneyland the importance of a ____
smile
organizations and its members ____ over time
EVOLVE
researchers can make sense out of a organization by examining the ______
COMMUNICATION
organizational life includes
emotional and psychological atmosphere
cultural metaphor

cultures are like intricate ____ _____
spider webs which need constant maintenance
in a spider web each strand represents a _____ _____ of the organization
DISCRETE ASPECT
people are critical to the ORGANIZATION just like :
the spider is to its' web
assumptions:
members create a -
SHARED SENSE of organizational REALITY resulting in a better understanding of the VALUES
assumptions
the use of symbols are
CRITICAL to an ORGANIZATIONS culture
SYMBOLS PBV
physical
behavioral
verbal
physical symbols
art design logo
building
dress
appearance
material

EXTERIOR MATERIAL
behavioral
rituals, traditions, rewards, punishment

CONSISTENT ACTION
verbal
anecdotes, joke, jargon, explanations, explanations, stories, metaphors

CULTURES COMMUNICATION for TEACHING CULTURE
ETHNOGRAPHY
QUALITATIVE method that uses STORIES, RITUALS and ARTIFACTS to reveal meaning within the culture
field journal
personal log to record feelings about different cultural communications
GREEK
ethno =
graphos =
tribe, group
written down

investigation of what is meaningful to a particular culture
thick description
explanation of the layers of meaning in a culture
HIDDEN MEANINGS behind the action
insider versus outsider
insider: researcher who is NATIVE, group under investigation
outsider: researcher who is NOT NATIVE
fuzion of horizons
relationship between the researcher and the one being researched. your horizon as a researcher and theirs as members of a community.
performance:
organizational life is like a theatrical presentation
ritual performance:
regular and recurring presentations in the workplace
personal rituals
routines done at the workplace each day: check voicemail, email.
task rituals
routines associated with that one job
social rituals
routines with other people in the workplace
happy hour friday
organizational rituals
routines that pertain to the organization overall
- faculty meetings
passion performance
organizational stories that employees share with one another to get members enthusiastic
social performance
organizational behavior that is supposed to demonstrate cooperation and politeness with others. "a little goes a long way"
political performance
behaviors that demonstrate power or control

"nurses speaking out about being second class"
enculturation performances
behaviors that assist employees in discovering what it means to be a member of an organization
cultural approach to communicative action

definition of culture:
socially/historically constructed system of SYMBOLIC actions that function to create some sense of SHARED PURPOSE and identity
assumptions:

culture TRANSCENDS ____ or _____ conceptions
individual interpretations of MEANING
assumptions:

culture suggests a _____ ____
meaningful order. they are deeply felt, commonly intelligible and widely accessible
cultural analysis
ascertain meanings as they relate to a particular community but also how they RELATE to UNIVERSAL themes that are fundamental to the human tradition. (tradition vs. change, conformity vs resistance, power, gender relationships, etc)
culture is embedded in and sustained through
Symbols is SOCIAL ENCOUNTERS
culture is _____ constructed and contested (contested meaning)
SYMBOLICALLY
- alternative and competing meanings are negotiated between members
symbolic resources PRAD
practices
artifacts
rules: forms of adress, how one makes decisions
discourse: conversation, written texts
CULTURAL STUDIES
media represents:
ideologies of the dominant class
media is controlled by ____
corporations (targeted with profit in mind)
medias ______ must be considered when interpreting a culture
influence
media shapes
public opinion of certain populations
media serves to :
communicate dominant ways of thinking
media keep the
powerful in control
marxist legacy
powerful exploit the powerless
powerlessness can lead to alienation
alienation
perception that one has little control over their future

99percent versus 1 percent
frankfurt school theorists
group of scholars who believed that the media were more concerned with making money than with presenting news
neo- marxist
LIMITED embrace of MARX
ideology
framework used to make sense of our existence
culture wars
cultural struggles over meaning, identity and influence
hegemony
the influence, power or dominance of one social group over another
( people WILLINGLY/ UNKNOWINGLY accept practices that contribute to their own oppression )
base on false consciousness:
people are unaware/ deny oppressive practices
theater of struggle:
competing ideolgies. competition of VARIOUs cultural identities.
counter hegemony
the use of the same strategies and resources as the dominant group to challenge that domination
- audiences are not always compliant
-allows understanding of history and social practices from other lenses. TV challenges how the dominant people create the media. for example: how the cosby show is about a richer black man - normally does not happen.