Emotion

Front 1

What are the five key features that define emotion?

Back 1

1. Triggered by our perception of outside events

2. Signified by physiological arousal (sweating of palms, adrenal release)

3. Determined by awareness/labeling

4. Governed by pre-existing norms

5. Reflected in verbal and nonverbal displays

Front 2

What is emotion-sharing? What is emotional contagion?

Back 2

• We tend to talk about our emotional experiences with others (emotion sharing)

• Emotion-sharing sometimes leads to emotional contagion

• Emotional Contagion: when the experience of the same emotion rapidly spreads from one person to others (can be positive or negative)

Front 3

What are feelings and how are they different from emotions? What are moods and how are they different from emotions?

Back 3

• Emotions are NOT the same as feelings or moods

• Feelings are short-term emotional reactions to events

• They created limited arousal

• They do not trigger a need to manage experience/expression

• Moods are low-intensity state that are longer-term

• Not caused by a specific event

• Last longer than feelings/emotions

Front 4

What are the six primary emotions?

Back 4

surprise, joy, disgust, anger, fear and sadness

Front 5

What are blended emotions? What are the examplesof blended emotions provided in the textbook?

Back 5

• Experiencing two or more primary emotions simultaneously results in blended emotions

• Jealous = anger + fear + sadness

Front 6

How does personality impact the experience/expression of emotion? Which of the big 5 personality traits are important impacts on emotion? How?

Back 6

• Extraversion - high extraversion people experience positive emotions more frequently

• Agreeableness - high-agreeable people experience more happiness and handle stress better

• Neuroticism - high-neurotic people focus primarily on negative events and report more negative emotions

Think O.C.E.A.N

Openness

Consciousness

Extroversion

Agreeableness

Neuroticism

Front 7

How is gender related to emotion?

Back 7

• Across cultures, women experience more sadness, fear, shame and guilt

• Across cultures, men experience more anger and hostile emotions

• Both men and women experience emotions with the same intensity

Front 8

What is emotional intelligence? What skills doemotionally intelligent people have?

Back 8

• Emotional intelligence: the ability to interpret emotions accurately and to use this information to manage emotions, communicate them competently, and solve relationship problems

• Emotionally intelligent people:

• 1. Understand and recognize our emotions

• 2. Possess empathy

• 3. Constructively manage their own emotions

• 4. Harness emotional states in a positive way

Front 9

What is emotion management?

Back 9

Emotion Management: attempting to influence which emotions you have, when you have them and how you experience/express them

Front 10

In what ways do people attempt to manage emotionsafter they occur? Which strategy is the most commonly used? Is it especiallyeffective?

Back 10

• Suppression: inhibiting thoughts, arousal, and outward behavioral displays of emotion

• Most common strategy

• Effectiveness is marginal

• Venting: allowing emotions to dominate our thoughts and explosively expressing them

• Can be positive or negative

Front 11

What 4 strategies do people use to preventemotions from occurring in the first place?

Back 11

• Encounter avoidance (avoid party altogether)

• Encounter structuring (still going to the encounter, avoid topics)

• Attention focus (not pay attention to the thing that would piss you off)

• Deactivation (shutting yourself off to emotion, oftentimes unhealthy)

Front 12

What is reappraisal? How does one employ reappraisal?

Back 12

• Reappraisal: actively changing how you think about a situation so that its emotional impact is changed

• You employ reappraisal before a full-blown emotional reaction

• Involves 2 steps:

• 1. Before/during an encounter you think will trigger undesired emotions, call to mind the positive aspects of the encounter

• 2. Consider the short-term and long-term consequences of your actions

Front 13

What arethe 4 emotional challenges outline in your textbook? Why is each of these achallenge?

Back 13

• Anger is a negative emotion that occurs when we don’t achieve a goal or a goal is interrupted. And the challenge with that is that we can’t control what makes us angry.

• Online communication

Passion

Greif

Front 14

What is chronic hostility? How does it occur? What is catharsis? Does venting tend to lead to catharsis?

Back 14

• Catharsis: the idea that openly expressing emotions allow you to purge them. Venting leads to catharsis.

Front 15

What is the Jefferson Strategy?

Back 15

· Count to 10

Front 16

Why do humans lack empathy when communicatingonline?

Back 16

• Lacking feedback, less likely to perspective- take, and are less likely to feel empathic concern• “Asynchronous”

• “Invisibility”

Front 17

What is the online disinhibition effect? What is the difference between benign and toxic online disinhibition?

Back 17

• Online disinhibition effect: people do or say things online that they would not do or say face-to-face

• Can be positive (benign) or negative (toxic)

Front 18

What six factors contribute to the online disinhibition effect?

Back 18

• dissociative anonymity

• invisibility (lurker, people don’t know you are there)

• asynchronicity: time in between replies (online communication)

• solipsistic introjection (how you and your partner tend to merge)

• dissociative imagination (we do things that we aren’t comfortable doing if we were in the same room with a person)

• minimized authority/ status

Front 19

What popular media examples did we watch in class (that were also featured in your book)? Why did the authors highlight this film& TV show?

Back 19

• Game of thrones: Can’t manage his emotions (vents his rage to his father and everyone else who ridicules him)
• Bridesmaids: OCEAN