Comm Final

Front 1

Transactional Process

Back 1

The process by which individuals create and transmit messages that are simultaneously received and interpreted by group members who then create and transmit message in response to the sender.

Front 2

Symbolic reality

Back 2

the interpretation of physical reality. Language is the way we share meanings and interpretations

Front 3

Concepts

Back 3

shared meanings among communicators

Front 4

conception

Back 4

the private or personal understanding of a symbol

Front 5

denotative meaning

Back 5

the literal meaning of a word

Front 6

connotative meaning

Back 6

in contrast to denotative - is a words figurative or associated meaning

Front 7

kinesics

Back 7

the stufy of body movements

Front 8

cognitive style

Back 8

refers to thought patterns or the way we preocess information

Front 9

terminal values

Back 9

values that we try to live life by and the ones we pass on from generation to generation

Front 10

instrumental value

Back 10

values we try to live life by on a daily basis

Front 11

objectives

Back 11

measurable outcome therefore an objective is a measureable destination that represents the achievement of the groups goal

Front 12

pinpointing

Back 12

accurately identifying the problem

Front 13

teamwork

Back 13

cooperative behavior between group discussion members

Front 14

types of powers

Back 14

reward power - coercive power - ligitimate power - referent power - expert power - informational power - earned power - political power - social power

Front 15

efficiency

Back 15

the ability to do things right

Front 16

effectiveness

Back 16

the ability to do the right things

Front 17

status

Back 17

the prominence or position someone has within the group

Front 18

formal role

Back 18

a role that is assigned by the oganization or specifically chosen by the group leader

Front 19

informal role

Back 19

a role that emerges from interactions between group members and is not appointed

Front 20

task role

Back 20

any position in a group occupied bya member who performs behaviors that promote completion of tasks and activities

Front 21

role conflict

Back 21

a state of tension caused when an individuals behavioral expectations of that role conflict with the group expectations associated with that role or is contradictory to his or her role performances in other groups

Front 22

social loafing

Back 22

the tendency of individuals group members to reduce their work effort as groups increase in size

Front 23

3 leadership skills

Back 23

Diagnosing - adapting - communicating

Front 24

leadership

Back 24

defines what the future should look like - aligns people with that vision and inspires them to make it happen despite obstacles

Front 25

competencies of leadership

Back 25

active listening - rhetorically sensitivity 0 appropriate language

Front 26

leader credibility

Back 26

competence - character - composure - sociability - extroversion

Front 27

classic leadership styles

Back 27

authorization - laizzez faire - democratic leader

Front 28

4 bassic situational leadership styles

Back 28

telling - selling - participating - delegating

Front 29

psychographics

Back 29

the internal state of an individual

Front 30

charge

Back 30

the assignment given to a subordinate group by a higher authority

Front 31

subgoals

Back 31

goals that you set along the way that lead ultimately to the overall goal or charge

Front 32

action steps

Back 32

specific task assignments that members must achieve by a certain time and date

Front 33

hidden agenda

Back 33

any objectives of individual members subgroups of member or even the entire group that are unannounced -cover and different from the stated group purpose

Front 34

standard

Back 34

a degree of level of requirement excellence quality or attainment

Front 35

feedback

Back 35

indicates the quality and quantity of progress toward reaching a goal that is defined by standards

Front 36

tangibles

Back 36

those things which are on a groups formal agenda such as scheduling of meetings order of reports task asseignment new business old business and so forth

Front 37

A-type conflict

Back 37

also known as emotional conflict is person defensive and resentful

Front 38

C-type conflict

Back 38

also referred to as cognitive conflict is mainly depersonalized it centers on the process of argumentation regarding the merits of ideas plans and prjects and is independent of the identity of the people involved