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26 Cards in this Set

  • Front
  • Back
to listen we have to...
pay attention
what must you do to really pay attention
take the time
show interest
make an effort
what are the benefits of listening
you get information
entertainment
and confort
firmly held belifes
convictions
where do our convitons come from
what we hear
people aremost vulnerable when they are listening becasue they are....
easily distractiond
people need to learn to listen in order to ...
thing for themselves
listening is often difficult becasue we ....
would rather speak than listen
listening is often difficult becasue we have...
short or low attention spands
we often fear what we wnat ot fear and not...
what is said
the 1st deadly habit of bad listening
tuning out dull topics
what is tuning out dull topics
deciding that a topic is simply not interesting
MEGO syndrome my eyes gaze over
DONT become lazy
2nd deadly habit of bad listening
faking attention
how do you fix bad listening
translate the speakers thoughts into your own words
repete key points
3rd Habit of bad listening
yielding to distraction
how to ignor distration yeilding distraction
consintration
4th habit of bad litsening
criticizing the delivery or physical aprrerance
listening is the top...
managment skill
epietus wrote
nature has given us one mouth but two ears that we may hear twice as mush as we speak
hearing is....
an automatic reaction of the sences and nervous system that gives the ability to detect sound
listening is
a more complicated process of understanding the meaning of sounds that we hear. listening takes concentration and effect. its a voulentary act. this is our higher mental process
we remeber how much of what we hear
25%
hear is...
easy
listening is ....
hard
what are rewards for good listening
kepps you informed up to date and out of trouble
listening give you and edge over others increased power and influence
makes other ppl like you
we speak about
120-180 words per miniute