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113 Cards in this Set

  • Front
  • Back

Communication

Is a social process in which individuals employ symbols to establish and interpret meaning in their environment .

Social

The notion that people and interactions are part of the communication process

Process

Process ongoing dynamic and unending occurrence

Symbol

Arbitrary label given to a phenomenon

Concrete symbol

Symbol representing an object

Abstract symbol

Symbol representing an idea or thought

Meaning

What people extract from a message

To communicate well

Explain,repeat,clarify

Environment

Situation or context in which communication occurs

Palo Alto Team

A group of scholars who believed that a person "cannot not communicate "

Models

Simplified representations of the communication process

Linear model of communication

One way view of communication that assumes a message is sent by a source to a receiver through a channel

Source

Originator of a message

Message

Words,sounds,actions,or gestures in an interaction

Receiver

Recipient of a message

Channel

Pathway to communication

Noise

Distortion in channel not intended by the source

Semantic noise

Linguistic influences on reception of message

Physical noise

Bodily influences on reception of message

Psychological noise

Cognitive influences on reception of message

Physiological noise

Biological influences on reception of message

Interactional model of communication

View of communication as the sharing of meaning with feedback that links source and receiver

Feedback

Communication given to the source by the receiver to indicate understanding

Field of experience

Overlap of senders and receivers culture ,experiences and heredity in communication

Transactional model of communication

View of communication as the simultaneous sending and receiving of messages

Ethics

Perceived rightness or wrongness of an action or behavior

The Rhetorical Tradition

We are intrested in public address and public speaking and their functions in society.

Semiotic tradition

The study of signs

Phenomenological tradition

A personal interpretation of everyday life and activities

Cybernetic tradition

Looks at problems such as noise in the communication process

Socio-Psychological Tradition

Cause -effect model , behavior is influenced by something else a variable

Socio-cultural tradition

Our every day interactions with others depend heavily on preexisting, shared cultural patterns and social structures

Critical tradition

Critiquing the social order and imposing structures or individuals on that order are at the heart of critical theory

Contexts

Environments in which communication takes place

Situational context

Environments that are limited by factors like number of people ,feedback ,space,etc

Intra personal communication

Community sion with oneself , what goes on inside your head even when your wi th someone

Self esteem

The degree of positive orientation people have about themselves

Interpersonal communication

Face to face communication between people

Small group communication

Study of communication amongst at least 3 individuals

Cohesiveness

The degree of togetherness between and among communicators

Synergy

The intersection of multiple perspectives in a small group

Networks

Communication patterns through which information flows

Roles

Positions of group memebers and their relationship to the group

Organizational communication

Communication within and among large extended environments

Hierarchy

An organizing principle whereby things or people are ranked one above the other

Hawthorne eperiments

A set of investigations that ushered in a human relations approach to organizations

Public communication

Dissemination of information from one person to many others

Rhetoric

a speakers available means of persuasion

Communication apprehension

a generalized fear or anxiety regarding communication in front of others

Mass media

Channels or delivery modes for mass messages

Mass communication

Communication to a large audience via various channels

New media

Computer related technology

Culture

A community of meaning with , a nong other things a shared body of knowledge

Cultural communication

communication between and among individuals whose cultural backgrounds vary

Co-cultures

Groups of individuals who are part of the same larger culture but who can be classified around various identities

Concepts

Labels for the most important elements a theory

Nominal concepts

Concepts that are not directly observable

Relationship

The way in which concepts relate to one another

Theory

An abstract system of concepts and their relationship that help us to understand a phenomenon

Theory

An abstract system of concepts and their relationship that help us to understand a phenomenon

Concepts

Labels for the most important elements in a theory

Nominal concepts

Concepts that are not directly observable

Real concepts

Concepts that are directly observable

Relationships

The ways in which the concepts of a theory relate to one another

Posivistic/ empirical approach

An approach assuming the existence of objective realty and value -neutral research

Control

Direction over the important concepts in a theory

Interpretive approach

An approach viewing truth as subjective and stressing the participation of the researcher in the research process

Critical approach

And approach stressing the research responsibility to change the inequities in the status quo

Ontology

A branch of knowledge focused on the nature of reality

Epistemology

A branch of knowledge focused on how we know things

Axiology

A branch of knowledge focused on what is worth knowing

Covering law approach

A guideline for creating theory suggesting that theories conform to a general law that is universal and important

Rules approach

A guideline for creating theory that builds human choice into explanations

Cause

An antecedent condition that determines an effect

Effect

A condition that inevitably follows a caustic condition

Systems approach

A guideline for creating theory that acknowledges human choice and the constraints of the systems involved

Hypothesis

Testable prediction

Movements

Activities based on stimulus response

Actions

Activities based on intentional choice responses

Habitual rules

Nonegotiable rules that are usually created by an authority figure

Parametric rules

Rules that set by an authority figure but are subject to some negotiation

Tactical rules

Unstated rules used to achieve a personal or interpersonal goal

Wholeness

A fundamental property of systems theory stating that systems are more than the sum of their individual parts

Interdependence

A property of systems theory stating that the elements of a system affect one another

Subsystems

Smaller systems that are embedded on larger ones

Suprasystem.

Larger systems that hold smaller ones within them

Hierarchy

A property of systems theory stating that systems consist of multiple levels

Boundaries

A property of systems theory stating that systems construct structure specifying their outer limits

Openness

The acknowledgement that within all human systems the boundaries are permeable

Calibration

A property of systems theory stating that systems periodically check the scale of allowable behaviors and reset the system

Feedback

A subprocess of calibration information. Allowing of change in the system

Morphogenic.

A process that occurs when a system recalibrates.

Homeostatic

A term for a stable system that isn't changing

Equifinalty

A property of systems theory stating that systems can achieve the same goals through different means

Scope

A criterion for evualring theories refers to the breadth of communication behaviors coveted in the theory

Logical consistency

A criterion for evaluating theories , refers to the internal logic in the theoretical statements

Parismony.

A criterion for evaluating theories refers to the simplicity of the explanation provided by the theory

Utility

A criterion for evaluating theories refers to the theory usefulness or practical value

Testability

A criterion for evaluating theories , refers to our ability to test the accuracy of a theories claims

Heurism.

A criterion for evaluating theories refers to the amount of research and new thinking stimulated by the theory

Test of time

A criterion for evaluating theories refers to the theory durability over time

Scientific method

The traditional method for doing research involving controlled observations and analysis to test the principles of s theory

Deductive logic

Moving from the general to the specific

Inductive logic

Moving from the specific to the general

Operationalize

Making an abstract idea measurable and observable

Observations

Focused exmanationwithin a context of intrest

Data

The raw materials collected by the researcher to answer the questions posed in the researcher or to test hypothesis

Code

Converting raw data to a category system

Grounded theory

Theory induced from data and analysis

Pure researcher

Research to generate knowledge

Applied research

Research to solve a problem or create a policy

Reliability

The stability and predictability of an observation

Validity

The truth value of am observation