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20 Cards in this Set
- Front
- Back
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1. Effective communication refers to the process of
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B. minimizing misunderstandings.
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2. Effective communication requires that the stranger and the in-group member
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D. none of the above.
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3. William Howell suggests that the lowest level of communication ability is
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D. unconscious incompetence.
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4. Anxiety and uncertainty differ in that
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A. anxiety is affective and uncertainty is cognitive.
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5. The Philippines and the United States are almost identical in their
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C. high tolerance for ambiguity.
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6. An increase in our confidence in our ability to predict strangers’ behavior will
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A. decrease our anxiety.
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7. Gudykunst feels that unconscious competence
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D. can be dangerous.
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8. Stella Ting-Toomey notes that the implicit goal of uncertainty reduction is to
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A. control one’s environment.
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9. An increase in our ability to process information complexly about strangers will produce an increase in our ability to
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A. accurately predict their behavior.
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10. AUM has been criticized because
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B. it seems to sacrifice simplicity.
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Gudykunst assumes that at least one person in an intercultural encounter is a stranger.
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T
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Strangers usually overestimate the effect of cultural identity on the behavior of people in an alien society.
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T
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Gudykunst holds that the anxiety and uncertainty that strangers experience in a series of initial intercultural encounters are really the same issue and both have roots in interpersonal factors.
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F
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Gudykunst believes that mindfulness requires conscious effort.
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T
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To be mindful, a person must have developed his or her communication skills to the point that conscious effort is no longer needed to communicate effectively.
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F
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The Philippines and the United States are almost identical in their strong emphasis on masculinity.
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T
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For Gudykunst, superficial factors such as self-concept and motivation to interact are of less importance than superordinate factors such as situational processes and ethical interactions.
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F
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An increase in our tolerance for ambiguity will produce an increase in our anxiety.
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F
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Gudykunst draws on Hofstede’s dimensions of culture as a helpful way to gauge cultural variation.
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T
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Anxiety and uncertainty below our minimum threshold will produce increases in our effectiveness.
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F
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