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20 Cards in this Set

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  • Back
1. Effective communication refers to the process of
B. minimizing misunderstandings.
2. Effective communication requires that the stranger and the in-group member
D. none of the above.
3. William Howell suggests that the lowest level of communication ability is
D. unconscious incompetence.
4. Anxiety and uncertainty differ in that
A. anxiety is affective and uncertainty is cognitive.
5. The Philippines and the United States are almost identical in their
C. high tolerance for ambiguity.
6. An increase in our confidence in our ability to predict strangers’ behavior will
A. decrease our anxiety.
7. Gudykunst feels that unconscious competence
D. can be dangerous.
8. Stella Ting-Toomey notes that the implicit goal of uncertainty reduction is to
A. control one’s environment.
9. An increase in our ability to process information complexly about strangers will produce an increase in our ability to
A. accurately predict their behavior.
10. AUM has been criticized because
B. it seems to sacrifice simplicity.
Gudykunst assumes that at least one person in an intercultural encounter is a stranger.
T
Strangers usually overestimate the effect of cultural identity on the behavior of people in an alien society.
T
Gudykunst holds that the anxiety and uncertainty that strangers experience in a series of initial intercultural encounters are really the same issue and both have roots in interpersonal factors.
F
Gudykunst believes that mindfulness requires conscious effort.
T
To be mindful, a person must have developed his or her communication skills to the point that conscious effort is no longer needed to communicate effectively.
F
The Philippines and the United States are almost identical in their strong emphasis on masculinity.
T
For Gudykunst, superficial factors such as self-concept and motivation to interact are of less importance than superordinate factors such as situational processes and ethical interactions.
F
An increase in our tolerance for ambiguity will produce an increase in our anxiety.
F
Gudykunst draws on Hofstede’s dimensions of culture as a helpful way to gauge cultural variation.
T
Anxiety and uncertainty below our minimum threshold will produce increases in our effectiveness.
F