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80 Cards in this Set

  • Front
  • Back
channels
media through which messages are sent
communication
the deliberate or accidental transfer of meaning
context
the setting
cyberbole
exaggerated claims about the effects new technologies have on society
effect
the communication outcome
essentials of communication
those components present during every communication event--ex:
external feedback
a response from another
feedback
information returned to a message source
group communication
interaction with a limited number of persons
internal feedback
a response you give yourself
interpersonal communication
the relationship level of communication
intrapersonal communicatino
communication with the self
mass communication
the transmission of messages that may be processed by gatekeepers prior to being sent to large audiences via a channel of broad diffusion
message
the content of a communicative act
the need for affection
the need to express and receive love
the need for control
the need to feel we are capable and responsible
the need for inclusion
the need for social contact
negative feedback
a response that extinguishes behavior in progress
noise
anything that interferes with or distorts the ability to send and receive messages
online or machine-assisted communication
the building of relationships using computers and the Internet.
positive feedback
a behavior-enhancing response
public communication
communication designed to inform, persuade, or entertain audience members
receivers
persons who receive, decode, and interpret a message
senders
persons who formulate, encode, and transmit a message
social capital
social connections or networks
technopoly
a culture in which technology monopolizes the thought-world
glocalization
how globalization affects and merges with local interests and environments
diversity
the recognition and valuing of difference
globalization
the increasing economic, political, and cultural integration and interdependence of diverse cultures
multiculturalists
persons respectful of and engaged with people from distinctly different cultures
culture
a system of knowledge, beliefs, values, customs, behaviors, and artifacts that are acquired, shared, and used by members during daily living
intracultural communication
interaction with members of the same racial or ethnic group or co-culture as yours
international communication
communication between persons representing different nations
interethnic communication
interaction with individuals of different ethnic origins
interracial communication
the interpreting and sharing of meanings with individuals from different races
intercultural communication
interaction with individuals from different cultures
separation
the means co-culture members use to resist interacting with members of the dominant culture
accommodation
the means by which co-culture members maintain their cultural identity while striving to establish relationships with members of the dominant culture
assimilation
the means by which co-culture members attempt to fit in with members of the dominant culture
co-cultures
groups of persons who differ in some ethnic or sociological way from the parent culture
ethnocentrism
the tendency to see one’s own culture as superior to all others
cultural relativism
the acceptance of other cultural groups as equal in value to one’s own
stereotypes
mental images or pictures that guide our reactions to others
prejudice
a positive or negative prejudgment
melting-pot philosophy
the view that different cultures should be assimilated into the dominant culture
cultural pluralism
adherence to the principle of cultural relativism
collectivistic cultures
cultures in which group goals are stressed
individualistic cultures
cultures in which individual goals are stressed
low-context communication
a system that encourages directness in communication
high-context communication
a tradition-bound communication system which depends on indirectness
high-power-distance cultures
cultures based on power differences in which subordinates defer to superiors
low-power-distance cultures
cultures that believe that power should be used only when legitimate
feminine cultures
cultures that value tenderness and relationships
masculine cultures
cultures that value aggressiveness, strength, and material symbols of success
culturally confused
lacking an understanding of cultural difference
cultural imperialism
the expansion of dominion of one culture over another culture
virtual neighborhoods and communities
online, surrogate communities
digital divide
information gap
perceived self
the self we believe ourselves to be
facework
the means used to present a public image
high self-monitors
people highly attuned to impression management efforts
low self-monitors
people who pay little attention to responses others have to them
impression management
the creation of a positive image designed to influence others
unknown area
the part of the self that is unknown to oneself and others
self-disclosure
the process of revealing to another person information about the self that this person would not otherwise know
Johari window
a model containing four panes (unknown, open, closed, blind area) that is used to explain the roles that self-awareness and self-disclosure play in relationships
open area
the part of the self containing information known to both the self and others
blind area
the part of the self known to others but not known to oneself
hidden area
the part of the self that contains information about the self known to oneself but that is hidden from others
idiocentric
exhibiting an individualistic orientation
allocentric
exhibiting a collectivistic orientation
distinctiveness theory
the theory stating that a person’s own distinctive traits are more salient to him or her than are the more prevalent traits possessed
by others in the immediate environment
Galatea effect
the principle that we fulfill our own expectations
Pygmalion effect
the principle that we fulfill the expectations of others
self-fulfilling prophecy
a prediction or an expectation that comes true simply because one acts as if it were true
self-efficacy
an optimistic belief in one’s own competence
self-awareness
the ability to reflect on and monitor one’s own behavior
self-concept
everything one thinks and feels about oneself
self-image
the sort of person one perceives oneself to be
self-esteem
how well one likes and values oneself