Com Chapter 1, 2, 5, 7

Front 1

Public Speaking

Back 1

the exchanging of messages between one speaker and an identified audience for a specific purpose on a specific occasion

Front 2

Mass Communication

Back 2

the delivery of a message from one source to a large audience through a form of mass media

Front 3

Small Group Communication

Back 3

the exchange of messages between a small number of people gathered for a specific purpose

Front 4

Interpersonal Communication

Back 4

the exchange of messages between two people who have some sort of relationship with one another (siblings, coworkers, etc)

Front 5

Transactional Communication

Back 5

during a presentation, messages flow in two directions simultaneously, with the speaker and the audience acting as both senders and receivers

Front 6

7 Parts of the Transactional Process

Back 6

1. Sender
2. Receiver
3. Frame of reference
4. Message
5. Channel
6. Noise
7.Context

Front 7

Encoder

Back 7

the speaker creates meaning by taking ideas and translating them into various perceptible codes (words, gestures, facial expressions, tone, etc)

Front 8

Decoder

Back 8

the listeners who assign and create meaning from the speaker's words and behaviors

Front 9

Frame of Reference

Back 9

an individual worldview based on background, age, gender, race, etc.

Front 10

Channel

Back 10

the means by which messages and feedback are transmitted between speaker and audience

Front 11

Noise

Back 11

anything that prevents the audience from partially or fully understanding your message

Front 12

Context

Back 12

the environment/situation that affects how speakers create their messages and how listeners create meaning from those messages

Front 13

Hearing

Back 13

an involuntary, biological process that occurs when your ears pick up a sound within range (foundation of listening)

Front 14

Listening

Back 14

a voluntary, mental process that requires you to take what you hear, choose to attend to it, assign it meaning, and somehow respond to it

Front 15

5 Types of Listening

Back 15

Empathetic
Comprehensive
Critical
Appreciative
Pseudo

Front 16

Passive Listening

Back 16

-Takes little energy
-Little attention to incoming stimuli
-Not appropriate for public listening

Front 17

Active Listening

Back 17

-High levels of energy
-Listen with intent to understand
-Appropriate for public listening

Front 18

How are hearing and listening different?

Back 18

-Hearing is involuntary & biological
-Listening is voluntary & mental

Front 19

How do passive and active listening differ from one another?

Back 19

-Level of energy
-Appropriateness for public listening
-Attention level

Front 20

How are hearing and listening the same?

Back 20

???hearing is the foundation for listening???

Front 21

5 Types of Organizational Patterns

Back 21

Topical
Chronological
Cause-effect
Compare/contrast
Spatial

Front 22

Listenability

Back 22

the degree to which a speech is easy to access, understand, and interact with

Front 23

2 goals associated with listenability

Back 23

1. Satisfy listeners' preference for conversational patterns
2. Be considerate by minimizing the demands on your listeners

Front 24

Public Listener

Back 24

????

Front 25

3 Types of Illustrative Support

Back 25

examples
descriptions
explanations

Front 26

3 Ways Ideas Relate to Each Other

Back 26

superior
subordinate
parallel

Front 27

List at least 4 ways to get audience's attention at the beginning of a speech.

Back 27

quote
story
anecdote
question

Front 28

The "audience connection" should answer what question?

Back 28

"Why should I care?"

Front 29

2 ways to gain credibility

Back 29

talk about research
personal experience

Front 30

Which type of listening is the most difficult?

Back 30

Empathetic

Front 31

Which type of listening can be active or passive?

Back 31

Appreciative