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12 Cards in this Set
- Front
- Back
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Normative/ Rational decision making model
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formulation stage
how organizations should make decisions concept development stage detailing process evaluation stage implementation stage |
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Intuitive process model
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satisficing- not necessarily the RIGHT choice, but the best decision to the circumstance
bounded rationality uses anological reasoning |
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garbage can model
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non systematic
decisions occur coincidentally contingent emergence no time |
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group think
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based on social stigma
illusion of invulnerability and morality stereotyping self- censorship illusion of unanimity direct pressure on dissidents reliance on self appointed guards |
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affective model
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model of participation based on Human Relations
participation in decision making should satisfy employees' high order needs (esteem, self actualization) |
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cognitive model
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human resources approach
improves upward and downward flow of information in the organization, when individuals participate, a decision is made with higher quality information |
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Classical view of Decision Making
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rational and logical process
emphasis placed on procedures, optimal solution |
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Human Relations view of Decision Making
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participation is avenue for satisfaction of workers' high order needs, satisfied workers will be more productive
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Human Resources view of Decision Making
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participation is avenue for getting valuable information from employees for effective implementation of decisions
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Systems view of Decision Making
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Decision making is complex, multiple stages
information and org members are part of knowledgement management system |
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Cultural view of Decision Making
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decisions are set of practices that reflects org values and assumptions
conflict is indication of different values within org structure |
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Critical view of Decision Making
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process through management can exert control over employees
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