Com 263 - Intercultural Communication Final Exam Study Guide

Front 1

Nonverbal Communication

Back 1

"…all nonverbal actions that have
symbolic meaning.”

1) Regularly used to send messages

2) Typically interpret them as intentional
3) Usually have a recognized, agreed-upon interpretation

Front 2

What is the relationship between
verbal and non-verbal behavior?

Back 2

1) reinforce,
2) substitute for,
or 3) contradict verbal behaviors

Front 3

Non-verbal CODES

Back 3

1) gestures
2) eye contact
3) facial expression
4) paralanaguage (**p.277)
5) silence

Front 4

chronemics

Back 4

the study of the use of time in nonverbal communication. The way we perceive time, structure our time and react to time is a powerful communication tool, and helps set the stage for the communication process.

Front 5

Monochronic Time

Back 5

means that things are done one at a time and time is segmented into precise, small units. Under this system time is scheduled, arranged and managed.

Front 6

Polychronic Time

Back 6

system where several things can be done at once, and a more fluid approach is taken to scheduling time. Unlike Americans and most northern and western European cultures, Latin American and Arabic cultures use the polychronic system of time.

Front 7

Proxemics

Back 7

the study of measurable distances between people as they interact.

4 types: intimate, personal, social, & public

their use is a function of gender,
age ethnicity context and topic (e.g. contact cultures vs. noncontact cultures)

Front 8

Intimate Distance (Proxemics)

Back 8

for embracing, touching or whispering

Close phase – less than 6 inches (15 cm)
Far phase – 6 to 18 inches (15 to 46 cm)

Front 9

Personal Distance (Proxemics)

Back 9

for interactions among good friends or family members

Close phase – 1.5 to 2.5 feet (46 to 76 cm)
Far phase – 2.5 to 4 feet (76 to 120 cm)

Front 10

Social Distance (Proxemics)

Back 10

for interactions among acquaintances

Close phase – 4 to 7 feet (1.2 to 2.1 m)
Far phase – 7 to 12 feet (2.1 to 3.7 m)