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154 Cards in this Set

  • Front
  • Back
Group
a small number of people who share a common purpose, who feel connected to each other and coordinate their behavior
Increased size groups can lead to problems such as
social loafing
free riding
Power
a person's ability to bring about the outcomes they desire
Reward power
a person with reward power has control over some valued resource
Coercive power
a person with coercive power has the ability to inflict punishments
Expert power
based on what a person knows
Referent power
the power of interpersonal attraction/charisma
Legitimate power
based on formal rank or position
Plato
believes rhetoric is the art of winning the soul by discourse
Aristotle
believes rhetoric is the art of persuasion
Burke
believes rhetoric is the manipulation of men's beliefs for political ends
Ehninger
believes rhetoric is influence
Rhetorical analysis
analysis of political and other public discourse
Metaphor
a figure of speech in which one thing is spoken of as if it were another
Tenor
thing being compared
Vehicle
what thing is compared to
Metaphors influence?
how we view and make sense of the world
Rhetor
a person or institution that addresses a public audience AND originator of a message
Ethos
writer's creditability
Ethical
good sense
good moral character
goodwill
Good sense
the speaker's intelligence and wisdom
Good moral character
the speaker's image as a good and honest person
Goodwill
the speaker's intention toward the audience
Pathos
emotional appeals:
narration often effective
photos
identification
Rhetorical proof
Pathos; passion, the emotions that are drawn out of listeners
Logos
logic, rationale, reasoning
Functions of rhetoric
affirm cultural values
deliberative rhetoric/democracy
forensic rhetoric/legislative
social change
Perceived threat
the existence of a personally relevant and serious danger
Perceived efficacy
the effectiveness and ease with which a recommended response helps avert a threat
No response
no threat
Rejection
high threat/low efficacy
Acceptance
high threat/high efficacy
Elaboration Likelihood model
old way of thinking; effortful thoughtful, evaluation of a message's persuasion
Central route
longer lasting change, when elaboration likelihood is high
Peripheral route
temporary change, when elaboration likelihood is low
Heuristic
a simple decision rule
Social proof
we view a behavior as correct to the degree that we see others performing it
Liking
we prefer to say yes to individuals we know and like
Authority
we have a deep-seated sense of duty to authority
Scarcity
opportunities seem more valuable to us when they are less avaliable
Motivation
is there an incentive or reason for us to listen to the message
Ability
do we have the skill or capability to analyze the message
If motivation and ability are both high then
use central route
If motivation and/or ability are low then,
use peripheral route
Mass media/mass communication
the channels used to transmit/deliver information to large audiences
Theory 1
people are not passive consumers of media
Theory 2
people actively seek out specific content to generate specific results
Maslow's Hierarchy of Needs
a theory of human motivation
Basic needs of maslow's hierarchy
physiological needs
security needs
social needs
esteem needs
self-actualization
Reasons people engage in media behaviors
Entertainment
social interaction
personal identity
informative
Assumptions of media
Audience is goal oriented
Audience decides
The media competes
People are aware
Types of agendas
Public
Media
Elite
Salience
importance or relevance
Agenda setting
assigning priorities to list of alternative issues
The media doesn't reflect reality,
they filter and shape it
Media leads the public to
perceive some issues as more important than other issues
Salience transfer
the ability of the salient issues on one agenda to influence how salient those issues are on another agenda
Framing
a broad organizing theme for selecting emphasizing and linking the elements of a story
Reasoned skepticism
we need to be both open minded and critical when evaluating others' messages
Computer mediated communication
exchange of messages through an intervening system
CMC
involves communicating online
filters out nonverbal cues
occurs asynchronously
FTF
relies on nonverbal cues
occurs synchronously
4 basic CMC activities
exchange messages
gather info
hobbies & entertainment
financial transactions
Socia info processing
CMC users must rely on text-only messages to convey info
Extended time
CMC takes at least four times longer than FTF
Chronemics
time to respond
Hyperpersonal
CMC relationships that are more personal and intimate than romances or friendships would be if partners were FTF
Sender
selective self-presentation
Receiver
over attribution of similarity
Channel
communicating on your own time
Feedback
self fulfilling prophecy
Moral
meet FTF relatively quick
Computer taliored messages
messages intended to reach one specific person based on characteristics that are unique to the person
Generic messages
designed to reach a large number of individuals but aren't customized to any particular subgroup or individual
Targeted messages
developed for a specific subgroup whose member are similar in one or more ways
Sexting
sexually explicit texts/photos
30-40 percent of high schoolers do
Intexticated
driving while texting
Cyber bullying
deliberate and repeated misuse of communication technology by an individual or group to threaten or harm others
Expressed
people express conflict vebally/nonverbally
Independent
both sides depend on other to achieve goals
Incompatible goals
parties perceive they want something inconsistent with what the other wants
Interference
parties perceive that other will block own attempts to reach goal
Conflict
an expressed struggle between at least two interdependent parties who perceive incompatible goals and interference from others in achieving their goals
Conflict management styles
consistent orientations people take toward conflict
Avoiding
withdrawing from or refusing to deal with the conflict
Obliging
satisfying the other person's goals at your expense
Compromising
finding a solution that partially satisfies both parites
Dominating
pursuing your own goals at the other person's expense
Integrating
attempting to find the solution that fully satisfies both parties concerns
Expanding the pie
increasing available resources so both parities can get what they want
Logroling
each party concedes on issues which are a low priority to themselves but a high priority to the other
Bridging
inventing a new option that needs the interest of both parties
Position
something you decide upon
Interest
what motivates your position
Destructive conflict
when participants are dissatisfied with the outcome and/or the relationship is damaged
Constructive conflict
characterized by flexibility and beliefs that all parties can achieve important goals
Grouphate
the distaste and aversion that people feel toward working in groups
Primary groups
groups that provide members with a sense of belonging and affection
Secondary groups
groups that meet principally to sole problems
Social facilitation
the tendency for people to work harder and do better when others are around
Trait theory
leadership theory that suggest that leaders are born
Functional theory
a theory that assumes leadership behaviors can be learned
Shared leadership
functional leadership is extended to an organizational level; all members are equal partners and share responsibilty
Style theory
asserts that a leader's manner or style determines his or her success
Authoritarian leader
takes charge, makes all decisions
Democratic leader
style is characterized by considerable input from group members
Laissez-faire
a leadership style characterized by complete freedom for the group in making decisions
Transformational leadership
a leadership style that empowers group members to work independently from the leader by encouraging group cohesion
Analysis paralysis
potential pitfall in small group interaction;occurs when excessive analysis prevents a group from moving toward a solution
Brainstorm
to generate as many ides as possible without critiquing them
Decision making process
the 4 phase process used by a group to evaluate info and arrive at a decision
Emergence phase
the third phase of decision making process; occurs when group members express a cooperative attitude
Reinforcement phase
final phase; when group members reach consensus
Groupthink
a negative and potentially disastrous group process characterized by "excessive concurrence thinking"
Group processes
the methods by which a group accomplishes a task
Rhetor
a person or institution that addresses a large audience; the originator of a communication message but not the deliverer
Artistic proofs
artistic skills of rhetor that influence effectiveness
Rhetorical audience
those people who can take the appropriate action in response to a message
Rhetorical event
any event that generates a significant amount of public discourse
Deliberative rhetoric
the type of rhetoric used to argue what a society should do in the future
Public sphere
the arena in which deliberative decision making occurs through the exchange of ideas and arguments
Forensic rhetoric
addresses events that happened in the past with the goal of setting things right after an injustice has occured
Social movement
a large organized body of people who are attempting to create social change
Rhetorical critic
an informed consumer of rhetorical discourse who is prepared to analyze rhetorical texts
Media
the plural form of medium a channel of communication
Culture industries
large organizations in the business of mass communication that produce, distribute, or show various media texts
Active agents
seekers of various media messages and resisters of others
Linear model
portrayal of communication as a process occurring largely in one direction
New media
refers to the new communication technologies of the late 20th century and early 21 century
Mass media effects
the influence that media have on people's everyday lives
Media text
a television show, advertisement, movie, or other media event
Selective exposure
the idea that people seek media messages and/or interpret media texts in ways that confirm their beliefs and conversely, resist or avoid messages that challenge their beliefs
Uses and gratifications
the idea that people use media messages and find various types of gratifications in some media texts rather than in others
Content analysis
approach to understanding media that focuses on specific aspect of the content of a text or group of text
Agenda setting capacity
the power of media coverage to influence individuals' view of the world
Cultivation theory
idea that long term immersion in a media environment leads to cultivation or enculturation in to shared beliefs about the world
Hegemony
the process by which we consent to social constructions rather than having them opposed on us
Media event
occasions or catastrophes that interrupt regular programming
Media violence
representation of violent acts in media
Media activation
the practice of organizing to communicate displeasure with certain media images and messages as well as to force changes in future media texts
MPAA
Motion picture association of america
Socai networking site
a website where one user can publish information about him/her for the purpose of connecting with others
Cyberspace
synonymous with the internet or online world
Media deficit approach
a theoretical perspective that sees mediated communication as deficient in comparison to face to face communication
Media augmentation approach
a theoretical perspective that views mediated communication as complementing or augmenting F2F
Social presence
degree of psychological closeness or immediacy engendered by various media
Media richness
the potential information carrying capacity of a communication medium
Emoticons
pictographs used in email to convey relational info
Asynchronicity
occurs when a message is sent and received at different times
Pseudoanonymity
projecting a false identity
Hyperpersonal relationships
internet relationships that develop intimacy more quickly than face to face relationships
Cultural capital
cultural knowledge and cultural competencies that people need to function effectively in society
Technocapital
access to technological skills and resources
Diffusion of innovations
theory that explains why some innovations like computer are accepted by some people and rejected by others