Com 100- Ch. 4-Verbal Communication

Front 1

nonverbal

Back 1

all forms of communication other than words themselves

Front 2

verbal

Back 2

words and only words

Front 3

arbitrary

Back 3

random or nonnecessary...symbols are this because there is no necessary reason for any particular symbol to stand for a particular referent

Front 4

ambiguous

Back 4

subject to multiple meanings...symbols are this because their meanings vary from person to person/context to context etc...

Front 5

abstract

Back 5

removed from concrete reality...symbols are this because they are inferences and generalizations abstracted from reality
opposite=concrete

Front 6

brute facts

Back 6

objective, concrete phenomena

Front 7

institutional facts

Back 7

meanings people assign to brute facts that are based on human interpretation

Front 8

communication rules

Back 8

shared understandings of what communication means and what behaviors are appropriate in various situations

Front 9

regulative rules

Back 9

communication rules that regulate interaction by specifying when, how, where, and with whom to talk about certain things

Front 10

constitutive rules

Back 10

communication rules that define what communication means by specifying how certain communication acts are to be counted

Front 11

punctuation

Back 11

defining the beginning and ending of interaction or interaction episodes

Front 12

totalizing

Back 12

responding to a person as if one aspect of that person is the total of who the person is

Front 13

loaded language

Back 13

an extreme form of evaluative language that releies on words that strongly slant perceptions and thus meanings

Front 14

hypothetical thought

Back 14

thinking about experiences and ideas that do not exist in the everyday reality

Front 15

I

Back 15

creative, spontaneous, impulsive aspect of self

Front 16

Me

Back 16

reflective, analytical, socially conscious aspect of self

Front 17

static evaluation

Back 17

assessments that suggest that something is unchanging or static

Front 18

indexing

Back 18

technique of noting that statements reflect a specific time and circumstance and may not apply to other times or circumstances