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16 Cards in this Set
- Front
- Back
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group
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more than two people who interact over time, are interdependent, and follow shared rules of conduct to reach a common goal
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team
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a special kind of group that is characterized by different and complementary resources of members and by a strong sense of collective identity
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brainstorming
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group technique for generating potential solutions to a problem...encourages ideas to flow freely, without immediate criticism
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quality circle
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group in which people from different departments or areas in an organization collaborate to solve problems, meet needs, or increase quality of work life
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synergy
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a special kind of energy that combines and goes beyond the energies, talents, and strengths of individual members
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cohesion
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the degree of closeness among members of a group
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groupthink
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exists when members cease to think critically and independently about ideas generated by a group
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power
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the ability to influence others...this feature of small groups affects participation
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power over
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the ability to help or harm others...it usually is communicated in ways that highlight the status and influence of the person using "it" over others
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power to
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the ability to empower others to reach their goals...people who use this to help others generally do not highlight their own status and influences
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social climbing
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the process of trying to increase personal status in a group by winning the approval of high status members
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norms
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informal rules that guide how members of a culture or group think, feel, and act...they define what is appropriate or normal in various situations
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task communication
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focuses on giving and analyzing information and ideas....it is a constructive form of participation in group decision making
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procedural communication
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orders ideas and coordinates contributions of members...it is a constructive form of participation in group decision making
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climate communication
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refers to creating and sustaining an open, engaged atmosphere for discussion...it is a constructive form of participation in grou decision making
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egocentric communication
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an unconstructive form of group contribution that is used to block others or to call attention to ones self
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