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12 Cards in this Set
- Front
- Back
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Coaching |
A practice in which employers work with employees to facilitate higher levels of performance |
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Motivation |
An individuals willingness to complete a task: a feeling of interest or enthusiasm which makes an individual want to fulfill a duty |
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Knowledge-based coaching |
relies heavily on facts; processes and experience to direct an individuals or group performance; involves the "coach" giving employees all the knowledge, insight and skills which will help them accomplish their task |
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facilitate coaching |
recognizes the responsibility and the answer to an individuals performance problem reside in the employee and not outside the employee; involves the employee determining the appropriate process ton completed and then carrying out process to accomplish the task |
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employee needs |
physiological or psychological deficiencies which make certain outcome seem attractive |
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Employee Wants |
The desires an employee has for something ; include the craving an employee has for a particular feeling |
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Jobs |
Must be structured to best utilize the strengths and skills of individual employees ;must consist of skill variation, task identification, task significance, autonomy and feedback |
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skill variation |
The assortment of different actives associated with a particular job; allows the worker to use a number of skills and talents while completing a tasks |
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Task identification |
the recognition of the job which is completed involves defining the need and processes associated with an assignment |
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task Significance |
The degree to which the job affects other individuals or the company; allows the employee to understand the importance of the job they are completing |
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Autonomy |
The amount of freedom or independence and discretion an individuals has in scheduling and determining the procedures to be carried out in a job |
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TheFeedback |
The formal or informal assessment associated with the completion of a task |
