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71 Cards in this Set

  • Front
  • Back
one who provides care
caregiver
fair and straight forward
honesty
the ability to be trusted or relied upon
dependability
careful attention to detail and responsibilities
conscientiousness
understanding and awareness of other peoples feelings, thoughts, and situation
empathy
the ability to remain calm in a stressful or potentially annoying situation/ take time to understand each patients needs
patience
giving assistance w/ an attitude that shows concern for others/sometimes allow patients to show and develop their own capabilities
helpfulness
involves the conduct, standards, and qualities that make a worker valuable, efficient, and technically correct
professionalism
the ability to see and accept facts or conditions as the are without personal interpretation/do not let your personal feelings interfere
objectivity
show genuine interest in your work/optimistic/perform task without complaint
positive attitude
supervises other nurses/in charge of the department/floor
head/charge nurse
degree with state license
RN
completes a one or two year program and passed state test
LPN
completes a nursing program same as LPN
LVN
gives basic personal care
nursing assistent
promote social well-being
social services
process of restoring patients w/ disabilities to their highest possible physical, psychological, and social functioning
rehabilitation
a range of tasks that state law allows memebers to perform
scope of practice
established the minimum federal requirements for nursing assistants working in long term care facilities
OBRA
a person receiving health care services
patient
a person who lives in a place (in health care, a person who lives in a nursing home)
resident
a facility that provides medical or surgical care
hospital
a health care facility specializing in rehabilitation
rehabilitation center
a facility for the medical treatment of patients or clients
clinic
a residential facility that provides care for people with chronice disorders or disabilities or who are unable to care for themselves
long term care facility
another name for long term care
skilled nursing facility
a unit in a long-term care facility that takes care of patients who are too ill to be in the general population but who have been released from the acute care of the hospital
subacute care unit
a health care facility providing extended care for patients needing recuperation
convalescent home
a residential complex, usually for the elderly or people with disablities, where residents live in their own units but where additional health care services are provided as necessary
assisted-living facility
a center that attends to the needs of adult (usually elderly) clients during the day
adult day-care center
a home that serves as a residence for several people with disabilities, mental retardation, or mental illness
group home
health care funding for people over 65 and for certain disabled person
medicare
health care funding for the poor
medicaid
a group health plan that provides care from a pool of providers and facilities
managed care
an organization that provides full health care to a group of subscribers in a certain geographic area
HMO
a group health plan where listed providers charge members of the plan lower than normal rates
PPO
a set of guidelines for patients and health care providers produced by the American Hospital Association
Patients Bill of Rights
unable to function fully
incapacitated
a violation of civil law that occurs when a patient is not protected from unwanted visitors or from unwanted release of confidential information
invasion of privacy
secret; containing private information
confidential
a statement developed by the federal government as part of OBRA, setting forth the rights of people who reside in long-term care facilities
Residents Bill of Rights
the power to select
choice
an unsatisfactory condition or situation about which a formal complaint is made
grievance
a person whose role it is to investigate complaints and issue findings about those complaints
ombudsman
the body of law concerned with crimes
criminal laws
the body of law covering individual rights and relationships among members of society
civil laws
harming peoples reputations by writing or saying untrue things about them
defamation
a violent or threatening physical or verbal attack
assault
touching another's body without the person's consent
battery
the action has been explained and that the patient understands and has agreed to it
informed consent
when a trained care provider unintentionally cause harm by failing to perfrom in a reasonable, careful manner and according to established standards
negligence
when a trained care provider causes harm by failing to perform according to standards or by acting beyond their authority
malpractice
can be physical, verbal, emotional, sexual
abuse
document used to appoint someone to make decisions if they are incapacitated
health care proxy
is used to describe the care a person would prefer if incapacitated
living will
force patients to do something against their will
coercion
process of giving and getting information
communication
focus on the speaker
active listening
smiling
non-verbal communication
encourage people to talk
open-ended questions
a question that can be answered with yes or no
close-ended question
BID
twice a day
I & O
intake and output
NPO
not by mouth
Q
every
TPR
temperature, pulse, and respiration
w/c
wheelchair
hs
at bedtime
Lab
labratory
CPR
cardiopulmonary resuscitation
amt
amount