Cna Chapter 1-3

Front 1

one who provides care

Back 1

caregiver

Front 2

fair and straight forward

Back 2

honesty

Front 3

the ability to be trusted or relied upon

Back 3

dependability

Front 4

careful attention to detail and responsibilities

Back 4

conscientiousness

Front 5

understanding and awareness of other peoples feelings, thoughts, and situation

Back 5

empathy

Front 6

the ability to remain calm in a stressful or potentially annoying situation/ take time to understand each patients needs

Back 6

patience

Front 7

giving assistance w/ an attitude that shows concern for others/sometimes allow patients to show and develop their own capabilities

Back 7

helpfulness

Front 8

involves the conduct, standards, and qualities that make a worker valuable, efficient, and technically correct

Back 8

professionalism

Front 9

the ability to see and accept facts or conditions as the are without personal interpretation/do not let your personal feelings interfere

Back 9

objectivity

Front 10

show genuine interest in your work/optimistic/perform task without complaint

Back 10

positive attitude

Front 11

supervises other nurses/in charge of the department/floor

Back 11

head/charge nurse

Front 12

degree with state license

Back 12

RN

Front 13

completes a one or two year program and passed state test

Back 13

LPN

Front 14

completes a nursing program same as LPN

Back 14

LVN

Front 15

gives basic personal care

Back 15

nursing assistent

Front 16

promote social well-being

Back 16

social services

Front 17

process of restoring patients w/ disabilities to their highest possible physical, psychological, and social functioning

Back 17

rehabilitation

Front 18

a range of tasks that state law allows memebers to perform

Back 18

scope of practice

Front 19

established the minimum federal requirements for nursing assistants working in long term care facilities

Back 19

OBRA

Front 20

a person receiving health care services

Back 20

patient

Front 21

a person who lives in a place (in health care, a person who lives in a nursing home)

Back 21

resident

Front 22

a facility that provides medical or surgical care

Back 22

hospital

Front 23

a health care facility specializing in rehabilitation

Back 23

rehabilitation center

Front 24

a facility for the medical treatment of patients or clients

Back 24

clinic

Front 25

a residential facility that provides care for people with chronice disorders or disabilities or who are unable to care for themselves

Back 25

long term care facility

Front 26

another name for long term care

Back 26

skilled nursing facility

Front 27

a unit in a long-term care facility that takes care of patients who are too ill to be in the general population but who have been released from the acute care of the hospital

Back 27

subacute care unit

Front 28

a health care facility providing extended care for patients needing recuperation

Back 28

convalescent home

Front 29

a residential complex, usually for the elderly or people with disablities, where residents live in their own units but where additional health care services are provided as necessary

Back 29

assisted-living facility

Front 30

a center that attends to the needs of adult (usually elderly) clients during the day

Back 30

adult day-care center

Front 31

a home that serves as a residence for several people with disabilities, mental retardation, or mental illness

Back 31

group home

Front 32

health care funding for people over 65 and for certain disabled person

Back 32

medicare

Front 33

health care funding for the poor

Back 33

medicaid

Front 34

a group health plan that provides care from a pool of providers and facilities

Back 34

managed care

Front 35

an organization that provides full health care to a group of subscribers in a certain geographic area

Back 35

HMO

Front 36

a group health plan where listed providers charge members of the plan lower than normal rates

Back 36

PPO

Front 37

a set of guidelines for patients and health care providers produced by the American Hospital Association

Back 37

Patients Bill of Rights

Front 38

unable to function fully

Back 38

incapacitated

Front 39

a violation of civil law that occurs when a patient is not protected from unwanted visitors or from unwanted release of confidential information

Back 39

invasion of privacy

Front 40

secret; containing private information

Back 40

confidential

Front 41

a statement developed by the federal government as part of OBRA, setting forth the rights of people who reside in long-term care facilities

Back 41

Residents Bill of Rights

Front 42

the power to select

Back 42

choice

Front 43

an unsatisfactory condition or situation about which a formal complaint is made

Back 43

grievance

Front 44

a person whose role it is to investigate complaints and issue findings about those complaints

Back 44

ombudsman

Front 45

the body of law concerned with crimes

Back 45

criminal laws

Front 46

the body of law covering individual rights and relationships among members of society

Back 46

civil laws

Front 47

harming peoples reputations by writing or saying untrue things about them

Back 47

defamation

Front 48

a violent or threatening physical or verbal attack

Back 48

assault

Front 49

touching another's body without the person's consent

Back 49

battery

Front 50

the action has been explained and that the patient understands and has agreed to it

Back 50

informed consent

Front 51

when a trained care provider unintentionally cause harm by failing to perfrom in a reasonable, careful manner and according to established standards

Back 51

negligence

Front 52

when a trained care provider causes harm by failing to perform according to standards or by acting beyond their authority

Back 52

malpractice

Front 53

can be physical, verbal, emotional, sexual

Back 53

abuse

Front 54

document used to appoint someone to make decisions if they are incapacitated

Back 54

health care proxy

Front 55

is used to describe the care a person would prefer if incapacitated

Back 55

living will

Front 56

force patients to do something against their will

Back 56

coercion

Front 57

process of giving and getting information

Back 57

communication

Front 58

focus on the speaker

Back 58

active listening

Front 59

smiling

Back 59

non-verbal communication

Front 60

encourage people to talk

Back 60

open-ended questions

Front 61

a question that can be answered with yes or no

Back 61

close-ended question

Front 62

BID

Back 62

twice a day

Front 63

I & O

Back 63

intake and output

Front 64

NPO

Back 64

not by mouth

Front 65

Q

Back 65

every

Front 66

TPR

Back 66

temperature, pulse, and respiration

Front 67

w/c

Back 67

wheelchair

Front 68

hs

Back 68

at bedtime

Front 69

Lab

Back 69

labratory

Front 70

CPR

Back 70

cardiopulmonary resuscitation

Front 71

amt

Back 71

amount