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45 Cards in this Set

  • Front
  • Back
What are the typical aspects of Low Context culture?
Goes along with the Monochronic Culture
Awards
Celebrations
Competitions
What are the typical aspects of High Context culture?
Tied to Polychronic Culture
Flowery language
humility
elatorate apologies
What is monocrhonic culture?
need info, plans time
What is polychronic culture?
change plans, many things at once, highly distractable, committed to pp and relationships
What is an enterprise-wide solution?
a web-based client server base technology that allows value chain management
What does a PDA do?
distributes meeting information
What are wireless access points?
allows connectivity between electronic devices
What is the Law of Effect?
people learn better in comfortable environments
What is the American / Full Board Plan?
A charge plan at resorts that is the room + 3 meals
What is the Modified American / Half Board Plan?
A charge plan at resorts that is the room + breakfast and dinner
What is ISES?
International Special Events Society. It monitors the special events professional program
What is the PCMA Housing Committees Report?
Room block management communication is confirm the format for communicating reservations, changes, substitutes, cancellations, between the hotel, company and housing bureau.
What are tools for the wayfinding plan?
1. Facility floor plan
2. summary list of signage options from the facility contract
What is Network for the Needy?
A PCMA program that gather leftover items from conventions for donation
What is an invisible dimension of culture?
assumptions
values
beliefs
What is ISES?
International Special Events Society. It monitors the special events professional program
What is the PCMA Housing Committees Report?
Room block management communication is confirm the format for communicating reservations, changes, substitutes, cancellations, between the hotel, company and housing bureau.
What are tools for the wayfinding plan?
1. Facility floor plan
2. summary list of signage options from the facility contract
What is Network for the Needy?
A PCMA program that gather leftover items from conventions for donation
What is an invisible dimension of culture?
assumptions
values
beliefs
What are the 4 "spaces"?
Intimate
Personal
Social
Public
What are smartforms?
guides a user through the completion of a form, corrects errors
What is FTP?
File Trasfer Protocol, an application via web share
What is the DDR?
Cost per person of:
room rental
Bfast
Lunch
Refreshments
What is the 24 hour rate?
room
3 meals
What is RSS Technology?
a way to share info from various sources onto a website/blog. Really Simple Syndication
What are benefits of LCD panels?
Produce high-definition images, is bright, works well in ambient light, and is flexible in size.
What are the influences of data collection?
1. Purpose of evaluation
2. Type of evaluation instruments used
3. Timing of data collection
4. Levels of evaluation pursued
What are other terms for Actual Damages?
Compensatory
General
What is a dishonored reservation?
reserved rooms the hotel does not honor and what the hotel concession should be.
What is a Standing Committee?
Committee with ongoing responsibility for furthering the organizations interests, programs, and projects.
What is an Ad hoc Committee?
Formed at the time it is needed for a specific reason (aka task force). Disbands once finished
What is an Advisory Committee?
Group of people appointed by the board, wholse advice is sought on a particular subject. Its members are people with expertise in that area.
What is the Steering Committee?
Group with expertise in an area to help guide a specific initiative. It may or may not report to the board.
What is an executive committee?
committee with the duty to administer rules and manage the affairs of the organization or meeting.
What could be an issue with the hotel children programs?
They sometimes don't take kids under 3.
What does CIF mean?
Cost, insurance, and freight are included in the cost.
What are the two requirements for an ethical Fam Trip?
There has to be a legitamite buyer and seller.
Can VAT be reduced or waived in negotiations?
Yes
What is an intagible asset?
A logo / brand
What are some recommended incentives to get people into the ECB?
- Offer an early bird rate
- offer a discounted rate on housing and / or registration
- offer sub blocks comped rooms/upgrades
- give subblocks a free event
- offer value adds (free bfast, etc)
- provide positive incentives for high % of pickup (higher housing points, etc)
- require participation in the ECB in order to have access to shuttle transportation
- provide a special shuttle badge.
How much wine is drank per person at a seated dinner?
typically 1/2 a bottle per person.
What is ave. consumption of wine per person at a 2 hour reception?
3 glasses of wine.
What are the estimated drinks per wine bottle?
For a Liter = 33 ounces
What is a Zone Fare?
Unpublished rates offered from the areas of the US and Canada to specified event destinations; they do not require Saturday night stay over.