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10 Cards in this Set

  • Front
  • Back
Analogy
A figure of speech that uses something familiar to explain something less familiar. (p. 299)
Brainsketching
An idea-generation technique that involves sketching ideas on paper, followed by sharing with others. (p. 297)
Brainstorming
An idea-generation technique that involves group discussion aimed at generating as many ideas and solutions as possible. (p. 295)
Brainwriting
An idea-generation technique involving exchange of ideas on paper in a group setting. (p. 296)
Closed-Ended Questions
Questions that request a yes or a no. (p. 293)
Commitment
Acceptance of and motivation to support an idea or concept. (p. 313)
Consensus
General acceptance of (if not agreement with) a decision among all members of a group. (p. 303)
Crowdsourcing
A practice where organizations invite large groups of Internet users to generate and share ideas on their products and services. (p. 300)
Delphi Method
A structured method of decision making that engages panels of experts in multiple rounds of problem solving or forecasting. (p. 301)
Directive Interview
An interview that relies on yes–no or closed-ended questions. (p. 309)