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36 Cards in this Set

  • Front
  • Back
business-to-consumer (B2C) e-commerce
A form of e-commerce in which customers deal directly with the organization, avoiding any intermediaries.
business-to-business (B2B) e-commerce
A form of e-commerce in which the participants are organizations.
consumer-to-consumer (C2C) e-commerce
A form of e-commerce in which the participants are individuals, with one serving as the buyer and the other as the seller.
supply chain management
A key value chain composed of demand planning, supply planning, and demand fulfillment.
electronic data interchange (EDI)
An intercompany, application-to- application communication of data in standard format for business transactions.
mobile commerce (m-commerce)
The use of wireless devices such as PDAs and cell phones to place orders and conduct business.
wireless application protocol (WAP)
A standard set of specifications for Internet applications that run on handheld, wireless devices.
cybermall
A single Web site that offers many products and services at one Internet location.
electronic retailing (e-tailing)
The direct sale from business to consumer through electronic store- fronts, typically designed around an electronic catalog and shopping cart model.
electronic exchange
An electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations.
market segmentation
The identification of specific markets to target them with advertising messages.
technology-enabled relationship management
The use of detailed information about a customer's behavior, preferences, needs, and buying patterns to set prices, negotiate terms, tailor promotions, add product features, and otherwise customize the entire relationship with that customer.
electronic bill presentment
A method of billing whereby the biller posts an image of your statement on the Internet and alerts you by e-mail that your bill has arrived.
Web site development tools
Tools used to develop a Web site, including HTML or visual Web page editor, software development kits, and Web page upload support.
Web page construction software
Software that uses Web editors and extensions to produce both static and dynamic Web pages.
e-commerce software
Software that supports catalog management, product configuration, and shopping cart facilities.
catalog management software
Software that automates the process of creating a real-time interactive catalog and delivering customized content to a user's screen.
product configuration software
Software used by buyers to build the product they need online.
electronic shopping cart
A model commonly used by many e-commerce sites to track the items selected for purchase, allowing shoppers to view what is in their cart, add new items to it, and remove items from it.
digital certificate
An attachment to an e-mail message or data embedded in a Web page that verifies the identity of a sender or a Web site.
electronic cash
An amount of money that is computerized, stored, and used as cash for e-commerce transactions.
electronic wallet
A computerized stored value that holds credit card information, electronic cash, owner identification, and address information.
smart card
A credit card–sized device with an embedded microchip to provide electronic memory and processing capability.
batch processing system
Method of computerized processing in which business transactions are accumulated over a period of time and prepared for processing as a single unit or batch.
online transaction processing (OLTP)
Computerized processing in which each transaction is processed immediately, without the delay of accumulating transactions into a batch.
transaction processing cycle
The process of data collection, data editing, data correction, data manipulation, data storage, and document production.
data collection
The process of capturing and gathering all data necessary to complete transactions.
data editing
The process of checking data for validity and completeness.
data correction
The process of reentering miskeyed or misscanned data that was found during data editing.
data manipulation
The process of performing calculations and other data transformations related to business transactions.
data storage
The process of updating one or more databases with new transactions.
document production
The process of generating output records and reports.
business continuity planning
Identification of the business processes that must be restored first in the event of a disaster and specification of what actions should be taken and who should take them to restore operations.
transaction processing system audit
An examination of the TPS to answer whether the system meets the business need for which it was implemented, what procedures and controls have been established,whether these procedures and controls are being used properly, and whether the information systems and procedures are producing accurate and honest reports.
audit trail
Documentation that allows the auditor to trace any output from the computer system back to the source documents.
best practices
The most efficient and effective ways to complete a business process.