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22 Cards in this Set

  • Front
  • Back
Information System
a group of components that interact to produce information
What are the 5 components of IS?
hardware, software, data, procedures, people
What is MIS?
The development and use of IS to achieve business goals and objectives
What is content management?
i dont know
What is Version Management?
track changes to documents and provide features to accommodate concurrent work (google docs)
What is WIKI?
wikipedia... content shared publicly and managed by the wikis users
What is a business process?
a network of activities, resources, facilities, and information that interact to achieve some business function
What is operational, managerial, and strategical decision? When do you use them?
1. day to day decisions (TPS)
2. allocation and utilization of resources (MIS)
3. organizational issues (EIS)
TPS vs MIS vs EIS
transaction processing,
management information
executive information
what is the difference between automation and augmentation?
hardware/ software doing the work vs. humans doing most of the work
What are Porter's 5 Forces?
1. Bargaining power of customers
2. threat of substitutions
3. bargaining power of suppliers
4. Threat of new entrants
5. Rivalry
Four competitive strategies
cost leader, most differentiation. They can employ it industry wide or not
what is a value chain?
a way of making value-creating activities
what are the primary activities in value chain?
marketing and sales,
in-bound logistics
operations
out bound logistics
service
What is knowledge managements and its benefits?
process of creating value from intellectual capital and sharing that knowledge with others.
fosters innovation
boosts revenue
improves customer service
what are the basic functions of content management
documents
What are the 4 components of a computer?
Input, Processing, Output, Storage
Firmware
software installed to printers, speakers to become part of the device's memory
Server farm vs. web farm
server: large collection of computers
open source community
a community of people volunteering time to code and develop and maintaining Linux
components of a database
records, fields, files
what is metadata?
data that describes data to provide certain inormation