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21 Cards in this Set
- Front
- Back
What are the elements of effective communication?
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Respect
Peparation Control |
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What is respect in communicaiton?
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Recognize that all parties have a great deal of poer to conrtol the outcome.
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What is preparation in communication?
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Continue to learn how best to approach situation. Acquire skills necessary to harness the power.
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What is control in communicatin?
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the ability to function within predictable boundaris. Develop strategies to rduce emotion and encourage problem solving, approch situation by listenin, be
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What is connection in communication?
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Interconnectin minds; seeking to plant ideas and thoughts into others.
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What are the four important elements of Communicatin?
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Influence
Information Meaning Symbolic |
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What is Influence in communicaiton?
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changin someones values, beahvior or attitudes
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What is information exchange in communiction?
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mutual influence with meanings attached
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What are the elements of the system?
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Communicatos, channels, the messages, the noise, the impact, context and culture
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Communcators
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person doing the communicating,
1. Consider the goals of communcator 2. all have filters that information received |
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Channels
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method you use to communicat
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Important characteristics
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1. can either be broad or narrow
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Broad channel
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Carries alot of information using most of the five senses
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Narrow channels
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carries much less infor. use only one sense
Can ause channel manipulaton |
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Message
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the content of the communication
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Features of communications
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1. comm. must pay attention tot verbal an nonverbal messages.
2. Focus on the content and relation aspects of messages |
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Noise
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any thing that distracts from the message
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Impact
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have the abitlity of significant of insignificant impacts.
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Context
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environment in which the communication takes place. can cause change in delivering message
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Culture
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all behaviors are based on cultural perspective. Consist of share valuse individuals express.
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Encode
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to decipher the messages
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