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78 Cards in this Set

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ABP
Able Bodied Person
ATC
Air Traffic Control
Aft
The back portion of the aircraft
Air Cargo
Air cargo is any mail, freight or express moving by air
Aircraft Left
Left side of aircraft if you are in the cabin facing the cockpit. Captain is on Left.
Aircraft Right
Right side of aircraft if you are in the cabin facing the cockpit. First Officer is on Right.
Ballast
Every aircraft must be balanced in order to fly properly. Sometimes ballast (such as bags of sand or gravel) is required to be placed on the aircraft in order to balance it.
Buddies
Persons that a flight attendant can assign to assist other passengers. For example, in an emergency the flight attendant may not be able to ensure an unaccompanied minor can get off of the aircraft. The flight attendant will assign a "buddy" to the child, so the flight attendant can perform other duties.
Bulkhead
An upright partition separating compartments.
Cabin
Area inside the aircraft where the passengers sit.
Carrier
A term used interchangeably with airline.
Carry-on
An item brought on board the aircraft, controlled in size, and scanned for security reasons.
Charter Flight
A plane "rented" by a group for operation into a specified (on-line or off-line) city as long as the destination has FAA approved facilities.
Chief Pilot
Pilot in charge of all pilots and pilot related functions.
City Pairs
Consist of two cities, the departure city and the destination cities.
Climb
Aircraft "climbs" right after take-off to an appropriate level cruising altitude.
Cockpit/Flight Deck
An area in the foreward part of the aircraft where the captain and the first officer sit and control the aircraft.
Cockpit Jumpseat
A seat in the cockpit which allows for an observer to sit. Usually this observer is a pilot, check-pilot , or FAA.
Comat
Company material can be interoffice correspondance, aircraft parts, reports or accountable forms the circulate by various means throughout the company.
Crew Member
A person assigned to duty in an aircraft during flight time. (pilot or flight attendant)
Crosswind
Wind blowing at an angle to the line of flight of an aircraft or any given direction. Severe crosswinds make it difficult for an aircraft to take-off or land.
Deadheading
This is when a crew member is traveling to or from work on an aircraft.
Direct Flight
A flight that involves one or more scheduled stops enroute between origin and destination. (Customers will often say direct, but mean non-stop.)
Ditching
A planned water ditching. When the aircraft lands in teh water because of an emergency situation.
Domicile
A city where flight attendants are based and report for work. The flight attendant is responsible for their transportation and lodging to their domicile if they do not live there. Also called a base.
DOT
Department of Transportation
Emergency
Any condition which has he potential to cause damage to the aircraft and possibly injure the passengers and crew. There are two types of emergencies. A planned Emergency is when the crew has time to prepare the passengers. An unplanned emergency usually occurs during take-off or landing. This is when the crew has no time to prepare the passengers.
Emergency Exit Rows
Rows containing the emergency exits. They are assigned on the day of departure by the ticketing personnel. These seats are restricted in the advanced boarding system because passengers must meet certain qualifications to be seated in these seats.
ETA
Estimated Time of Arrival
ETD
Estimated Time of Departure
Evacuation
A process to evacuate the aircraft under emergency circumstances.
FAA
Federal Aviation Administration.
FAM
Federal Air Marshall
FAR
Federal Aviation Regulation. Rules which the FAA has set up to govern the US airline.
Ferry/Repo Flight
A flight w/o passengers. The plane is being moved from one point to another for operation needs.
Flight Attendant
Women and men who are trained in emergency procedures on certain types of aircraft and who also ssure the passenger's comfort and safety during a flight. Also referred to by the public as Cabin Attendant, Hostess, Steward or Stewardess.
Flight Attendant Manual
Each flight attendant must have their manual with them at all times while on duty. The manual contains pertinent Company and FAA policies and procedures as well as emergency procedures and equipment, first aid, announcements and aircraft specifics.
Flight Attendant Jump Seat
A seat that a certified flight attendant uses during taxi, take-off and landing.
Flight Crew Member
A pilot, flight engineer, or flight navigator assigned to duty on an aircraft during flight time.
First Officer
The second in command on an aircraft. The First Officer reports to the Captain.
Forward
The front portion of the aircraft.
Galley
Area for storage and service items.
Galley Cart
A cart for storing beverages or food items.
Headwind
Wind blowing in the direction opposite to the line of flight of and aircraft. Headwinds can slow an aircraft down, depending of course on its velocity.
Holding
Holding refers to a flight that is either maintining a certain altitude, speed and pattern or experiencing a delay on the ground while waiting for take-off clearance.
Inflight Service
Items available on a complimentary basis or for a nominal fee. These include magazines, movies, meals, and beverages.
Intermediate stop
A scheduled stop between the origin and destination points of a flight where additional passengers may board or deplane. A flight making an immediate stop is also a direct flight. ALso known as a thru flight.
Landing
A procedure in which an iarcraft touches down on the runway.
Lap Child
A child under age 2 who is not ticketed and sits on an adult's lap for the entire flight.
LEO
Law Enforcement Officer
Limits
Minimum limits, i.e. ceiling (lowest layer of cloud cover) and visibility, have been established by the FAA for all airports. Aircraft are not permitted to take-off or land if the weather is below these limits.
Load Manifest
A paper which provides a means of determining and recording aircraft weight, balance and loading configuration.
Mainline
A term used to describe a major carrier.
Non-Rev
Non revenue passenger. A passenger who has not paid in full fare or any fare at all. (Airline employee, relative of airline employee.)
Nonstop
The customer travels on one airplane from origin to the destination without any scheduled enroute stops.
NTSB
National Transportation Safety Board
O.E.(Operating Experience)
Perform assigned duties of a flight attendant under the supervision of a flight attendant supervisor qualified under this part who personally observes the performance of these duties.
One way
A type of itenerary in which the passenger travels from origin to destination but does not return.
Overbook
A condition which exists when more seats are reserved on a flight than the actual capacity of the aircraft.
PBE
Protective Breathing Equipment. A self contained breathing device used to help fight fires.
PIC
Pilot in Command
POB
Portable Oxygen Bottle
Passenger Briefing
An announcement given to passengers concerning safety or customer service oriented information.
Preflight
A process in which emergency equipment and service items are checked when accepting a new aircraft for the day.
Ramp
The ramp is the area at which an aircraft is loaded and unloaded. Everyone must observe safety rules while working on the ramp in order to avoid accidents.
RON Bag
Remain overnight bag. Flight attendants are required to carry a RON bag on all flights.
Round trip
The opposite of one way--The passenger returns to the city of origin.
Runway
A runway is a paved strip used by airplanes for taking off and landing.
Seat Bottom Cushion
Actual seat a person sits on during a flight that can be removed and used as a flotation device in the event of a ditching.
Seat Configuration
The arrangements of seats on an aircraft.
Space Available
When an airline employee or a person traveling on an airline employee's pass travels on a flight they do not have a confirmed seat. A seat on the aircraft will be given to them if there is room after all the revenue passengers have boarded.
Space Positive
When the company has reserved a seat on board a flight for an employee to travel on to get to work. These seats are paid for by the airline and revenue passenger can not take it away from the employee. The only time the company may do this is if it is necessary to get the flight attendant or pilot to another city to work a trip. An employee traveling on vacation or for personal reasons may not use a space positive ticket to get back and forth.
Special Assist Passengers
Passengers who may be mentally or physically challenged and in need of assistance.
Stacking
Stacking occurs when two or more aircraft are holding at different levels. This may occur when air traffic is so heavy that many other aircraft must wait their turns before landing.
Sterile Cockpit Procedure
A procedure which is in effect during the critical phase of flight when communication with the flight deck is prohibited except in the event of an emergency or unua=sual circumstance. The critical phase of flight includes all operations below 10,000 feet (except level cruise), taxi, take-off and landing.
Visibility
Visibility measures horizontal distance at which ground objects can be seen and measured. Depending on the visibility, it is the main ingredient in determining weather minimums.
Weight and Balance
The flight attendant is responsible for giving the cockpit an accurate passenger count on board and where they are sitting. This enables the cockpit to compute the weight and balance of the aircraft.
"12 steps"
The sequence of events and steps taken to prepare the cabin in the event of a planned emergency.