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27 Cards in this Set

  • Front
  • Back
What do leaders do?
-Doing the right thing
-“What should we be doing?”
-Vision, mission, goals, objectives
-Challenge the status quo
-Long-term view
-Expand people’s options and choices
-Inspire and motivate people to find
their own solutions
-Concerned with ends, what gets done
What do managers do?
-Doing things right
-“How can we do what we’re already
doing better?”
-Productivity and efficiency
-Preservers of status quo
-Short-term view
-Limit others’ choices
-Sole problems so that others can do
their work
-More concerned with means, how
things get done
What is TRAIT THEORY?
-Effective leaders possess a similar set of traits or characteristics
What are leadership traits?
Leaders are different from followers in:
-Drive
-Desire to lead
-Honest/integrity
-Self-confidence
-Emotional stability
-Cognitive ability
-Knowledge of the business
What is emotional intelligence?
The ability to cope, empathize with others, and be
self-motivated based on several key traits
What are Implications of Task Behavior Models?
-Requires balancing one’s orientation to tasks/jobs and orientation to people/employees
-Effective managers tend to have supportive or employee-centered relationships with employees
Use group rather than individual methods of supervision
-Set high performance goals
-But these models focus on the leader rather than the followers
What is CHARISMATIC LEADERSHIP?
-Is a strong form of referent power (trusted & respected)
-Is based on individual inspirational qualities rather than formal power
-Generates followers who identify with charismatic
leaders because of these exceptional qualities
-Is rare; very few people are considered truly
“charismatic”
-Has a potential downside: does not always suit the
situation
What are CHARISMATIC LEADERSHIP QUALITIES?
-Vision
-Ability to communicate
-Ability to inspire trust
-Positive self-regard
-Intellectually stimulating
-Support and encourage subordinates
What is TRANSFORMATIONAL LEADERSHIP?
Moves beyond charismatic leadership

Combines empowering and coaching followers

Motivates followers to:
-Ignore self-interest
-Work for the larger good of the organization -Achieve significant accomplishments
What is Adaptive Leadership or LEVEL 5?
Creating an environment and
establishing a set of conditions
in which people are able to
make decisions for themselves
What is PATH-GOAL LEADERSHIP MODEL (by ROBERT HOUSE)?
Holds that the effective leader clarifies paths through which subordinates can achieve goals, both organizational and personal.


-Leader behavior must be a source of immediate or future satisfaction for followers.

-Leaders must complement, not duplicate the characteristics of followers’ work environments.

-Several leadership styles can be defined
How does globalization impact management's responsibilities?
-Requires higher sensitivity to cultural contexts

-Shifts forms, locations and effective coordination of teams

-Increases coordination on human resources and employee development

-Dictates more technology solutions to support coordination. (e.g. videoconferencing, shared databases, etc)
How do SALES improve from an international component to your strategy
-Maturing home market – look elsewhere for growth

-Take advantage of demand

-Government incentives, reduced trade barriers

-Build positions in global markets where competitors lack similar competencies and products
How do you "Reduce or leverage COSTS" from an international component to your strategy
-Labor and capital costs may be cheaper

-Communication, transportation, storage costs are lower due to technological advances

-Build production to drive costs down experience curve
How do you "Reduce or leverage RISKS" from an international component to your strategy
-Take advantage of currency and economic cycles

-Gain technologies in other places
What to consider when entering a foreign market?
Institutional Environment
-Financial and Economic System
-Economic Development
-Political Legal
-Physical Infrastructure

Cultural Dimensions
-Employees
-Customers

Market Attractiveness
-Purchasing Power – now or emerging
-Markets – current and future
-Competition – number and quality
-Language
-Costs, benefits, risks
-Determine scale of entry and resource
commitment
What is Expropriation?
A government’s seizure of a foreign companies assets
What is Foreign Corrupt Practices Act of 1977?
Makes it illegal for employees of the U.S. companies to bribe political decision makers in foreign nations
What are advantages and disadvantages of EXPORTING?
ADVANTAGES
-Less dependence on home market sales
-Greater degree of control over research, design, and production decisions

DISADVANTAGES
-Many exports are subject to tariff and nontariff barriers
-Transportation costs can increase price
-Companies may depend on foreign importers for product distribution
What are advantages and disadvantages of LICENSING?
ADVANTAGES
-Allows companies to earn profits without investing more money
-The licensor invests in production equipment and facilities
-Helps companies avoid tariff and nontariff barriers

DISADVANTAGES
-Licensor gives up control over quality of the product or service sold by the foreign licensee
-Licensees can eventually become competitors
What are advantages and disadvantages of FRANCHISING?
ADVANTAGES
-Fast way to enter foreign markets
-Good strategy when a company’s domestic sales have slowed

DISADVANTAGES
-Franchisors face a loss of control
-Franchising success may be culture-bound
How do strategic alliances become and attractive means of market entry?
-Generates scale economies

-Gains access to strategic market

-Overcomes trade barriers

-Acquires a needed asset or competency

-Avoids the risks and costs of building a new operation from the ground floor

-Uses complementary skills and assets that may increase the probability of success
What are advantages and disadvantages of JOINT VENTURES?
ADVANTAGES
-Help companies avoid tariff and nontariff barriers to entry
-Participating companies bear only part of the costs and risks
-Advantageous to smaller local partners

DISADVANTAGES
-Companies must share profits
-Joint ventures represent a merging of
four cultures
-With equal ownership, power struggles and a lack of leadership
What are advantages and disadvantages of WHOLLY OWNED AFFILIATES (BUILD OR BUY)?
ADVANTAGES
-Parent company receives all of the profits and has complete control

DISADVANTAGES
-Expense of building new operations or buying existing business
-Losses can be immense if the venture fails
What is Global Consistency?
When a multinational company has offices/plants in different countries and uses the same rules, guidelines, policies, and procedures
What is Local Adaptation?
When a multinational company modifies its rules, guidelines, policies, and procedures to adapt to differences in foreign customers, governments, and regulatory agencies
Describe the different global strategies.
International
-Domestic primary w/ foreign outposts

Multinational
-Modify products/practices for each country

Global
-“World” products, central coordination/R&D

Transnational
-Globally efficient + Locally responsive