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17 Cards in this Set
- Front
- Back
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Intrinsic Reward |
The personal satisfaction you feel when you perform well and complete goals |
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Extrinsic Reward |
Something given to you by someone else as recognition for good work; includes pay increases, praise and promotion |
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Scientific Management |
Study workers to find the most efficient ways of doing things and then teaching people those techniques |
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Time-Motion Studies |
Studies, begun by Fredrick Taylor, of which tasks must be performed to complete a job and the time needed to do each task |
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Principle of Motion Economy |
Theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions |
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Hawthorne Effect |
The tendency for people to behave different when they know they are being studied |
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Maslow's Hierarchy of Needs |
Theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs |
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Motivators |
Job factors that cause employees to be productive and that give them satisfaction |
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Hygiene Factors |
Job factors that cause dissatisfaction if missing but that do not necessarily motivate motivate the employees if increased |
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Goal-Setting Theory |
The idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback and facilitated by organizational |
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Management by Objectives |
Peter Drunker's system of goal setting and implementation; It involves a cycle of discussion review and evaluation of objectives among top and middle-level managers, supervisors and employees |
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Expectancy Theory |
Victor Vroom's theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome |
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Reinforcement Theory |
Theory that positive and negative reinforcers motivate a person to behave a certain way |
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Equity Theory |
The idea that employees try to maintain equity between inputs outputs compared to others in similar positions |
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Job Enrichment |
A motivational strategy that emphasizes motivating the worker through the job itself |
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Job Enlargement |
A job enrichment that involves combining a series of tasks into one challenging and interesting assignment |
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Job Rotation |
A job enrichment strategy that involves moving employees from one job to another |
