Chapter Reviews

Front 1

What OS preceeded Windows and was the foundation for Windows 3.1 and Windows 95?

Back 1

DOS

Front 2

T/F

Batch files that are commonly used in Windows 7 today were also used in DOS

Back 2

True

Front 3

Which component used in Windows 3.1 is still in use in Windows 7 today?

Back 3

Control Panel

Front 4

What Windows OS operational mode includes device drivers and the window and graphic management code?

Back 4

Kernel mode

Front 5

What new Windows 7 command can be used to generate a power management report?

Back 5

POWERCFG.EXE

Front 6

Define Windows Power Shell

Back 6

New text-mode interface providing powerful scripting and remote administration capablities; and upgrade to command prompt

Front 7

Define a Process

Back 7

An instance of application code including the resources it requires for operation

Front 8

In what directory or folder is the 32-bit version of the Command Prompt located on a 64-bit system?

Back 8

C:\Windows\SysWOW64

Front 9

What is the command used to launch the Windows command prompt in Windows 7?

Back 9

cmd.exe

Front 10

T/F

You can add the Control Panel to the Desktop in Windows 7?

Back 10

True

Front 11

You currently run Windwos 7 Professional edition and you want to upgrade it to the Enterprise edition. What solution should you use?

Back 11

Windows Anytime Upgrade

Front 12

T/F

Windows 7 Enterprise requires a minimum processor speed of 2 GHz

Back 12

False

Front 13

What utility is used at the Command Prompt to prepare a USB flash drive for use as a bootable device for Windows 7 installations?

Back 13

Diskpart

Front 14

What Microsoft virtualization solution runs on Windows Server 2008 R2 and could be used to provide virtual desktop interfaces?

Back 14

Hyper-V

Front 15

What solution allows for remote access and control of a desktop and requires licensing?

Back 15

Remote Desktop Services

Front 16

Define: requirements

Back 16

list of hardware or software components required to use the software or operating system

Front 17

Define: Shim

Back 17

Windows 7 application compatibility fix

Front 18

What kind of installation requires interaction to start the installation but the remaining steps are automated?

Back 18

LTI (Light Touch Installation)

Front 19

What application is used to view the ACT 5.6 inventory of software and hardware after it is collected using a data collection package (DCP)?

Back 19

ACM (Application Compatibility Manager)

Front 20

T/F

ACT 5.6 comes with a tool that can reveal the cause of application failures on Windows 7?

Back 20

True, called SUA (Standard User Analyzer)

Front 21

You want to use a resolution of 1920x1200. What minimum amount of graphics memory will be required to allow Aero features to function at this resolution?

Back 21

256MB

Front 22

T/F

The Aero Peek functionality allows you to see the Command Prompt automatically without closing other windows

Back 22

False, it peeks at all active windows

Front 23

Which profile contains settings for all users and applies changes to existing users as well as new users?

Back 23

Public

Front 24

What Windows 7 feature is used to show recently launched programs and recently opened documents?

Back 24

Jump Lists

Front 25

What item exists on the Windows Desktop by default and is used to recover previously deleted files and folders?

Back 25

Recycle Bin

Front 26

Define: Desktop Shortcut

Back 26

link to other file or folder that is placed on the Desktop

Front 27

Deinfe: Gadget

Back 27

Application that runs on top of desktop

Front 28

In what directory or folder is the the user's Start menu located by default?

Back 28

C:\Users\UserName\AppData-\Roaming\Microsoft\Windows\Start Menu

Front 29

What kind of theme will provide the best performance?

Back 29

Basic

Front 30

T/F

Optimizing Windows Aero for best appearance enables all visual effects features

Back 30

True

Front 31

What application, included with Windows, is used more frequently in business settings to play files such as videos and sound files?

Back 31

Windows Media Player

Front 32

T/F

WordPad can save files in text format without losing the special formatting applied

Back 32

False, cannot be in text format

Front 33

What hex characters are inserted into a text file when you press Enter in Notepad?

Back 33

od and oa

Front 34

What is the default encoding used by Notepad?

Back 34

ANSI

Front 35

What Windows 7 Command Prompt command can be used to view environment variables?

Back 35

Set

Front 36

Define: System Configuration Tool

Back 36

Used to view and manage configuration settings of the computer

Front 37

Define: WordPad application

Back 37

Native Rich Text Formatting word processing application

Front 38

Which Internet Explorer Tools menu option is used to select and configure search providers?

Back 38

Manage Add-Ons

Front 39

What Internet Explorer 8 feature allows you to perform common tasks, such as blogging or viewing maps, without navigating away from the current page?

Back 39

Accelerators

Front 40

T/F

Internet Explorer 9 comes with Windows 7

Back 40

False, Windows 7 comes with IE 8.0 but 9.0 is a free download

Front 41

What file is associated with Network Connections Control Panel applet?

Back 41

NCP.CPL

Front 42

T/F

Some Control Panel items are actually just web pages

Back 42

True

Front 43

What option, within the Default Programs applet, should be used to most easily configure a Windows 7 machine to use Microsoft applications for all default programs wherever possible?

Back 43

Set Program Access and Computer Defaults

Front 44

What Administrative Tool applet component is used to view the logs for a Windows OS

Back 44

Event Viewer

Front 45

Define:Magnifier

Back 45

Windows accessibility component that allows the user to selectively magnify areas on the screen for easier visualization

Front 46

Define: Sound Sentry

Back 46

Windows accessibility component that provides a visual cue for the hearing impaired any time a system sound is played.

Front 47

Define: Control Panel

Back 47

Windows OS interface that provides access to administration, configuration, and information tools.

Front 48

What command would be used in Windows PowerShell to view the available cmdlets provided by the AppLocker module?

Back 48

Get-Command -Module AppLocker

Front 49

What Command Prompt command is used to export power plans?

Back 49

PowerCfg

Front 50

T/F

You can add shortcuts to Control Panel items on the Desktop

Back 50

True

Front 51

What parameter is used with the Get-Command cmdlet to retrieve only cmdlets commands and not function, aliases, filters, scripts, or applications?

Back 51

Get-Command -module cmdlets

Front 52

T/F

An MMC console can include one and only one snap-in

Back 52

False

Front 53

Which cmdlet is used to gather information about running processes?

Back 53

Get-Process

Front 54

What can you use to create custom administration interfaces for different support professionals?

Back 54

MMC (Microsoft Management Console)

Front 55

What shortcut key can be used to add a new snap-in to an MMC console?

Back 55

Ctrl+M

Front 56

Define: Snap-in

Back 56

A component that may be added to a custom MMC console and that may be used to manage the local computer or a remote computer

Front 57

Define: Remote Assistance

Back 57

A Windows feature that allows support professionals to connect to and potentially interact with the Windows Desktop across the network. Remote Assistance requires an invitation from the user.

Front 58

You are viewing the status of offline file synchronization processes. What specific tool are you using?

Back 58

Sync Center

Front 59

T/F

The winrm quickconfig command can be used to easily enable Windows Remote Management

Back 59

True

Front 60

What does the shortcut Windows Key+X do in Windows 7?

Back 60

Access Mobility Center

Front 61

When configuring recovery options for Windows services, how many recovery actions can be set based on first failure, second failure, and so on?

Back 61

3, you set a recovery action for each failure so the total is 3

Front 62

T/F

Med-V is a management interface used to configure and deploy virtual machines that run on the clieint computers

Back 62

True; it is a collection of tools that allows professionals to configure, deploy, and manage Virtural Machines

Front 63

What is the name of the Group Policy setting that disables the Programs and Features Control panel applet?

Back 63

Hide "Programs and Features" page

Front 64

What are the three states that a Windows service can be in at any given time?

Back 64

Started, Paused, Stopped

Front 65

Where are 64-bit applications installed on 32-bit editions of Windows 7?

Back 65

They can't be installed

Front 66

Define: VDI

Back 66

Virtual Desktop Infrastructure; VDI is a general term used for solutions like RD Services and Hyper-V or Citrix that provide virtual desktops or virtual applications running on remote servers

Front 67

Define: Service Account

Back 67

A network or user account that is used by a service to receive permissions for access to certain resources

Front 68

What cmdlet is used in Windows PowerShell to start a service?

Back 68

start-service

Front 69

What command can be used at the Windows Command Prompt to stop a service?

Back 69

net stop

Front 70

T/F

AppLocer rules apply to Windows 7 Professional, Enterprise, and Ultimate editions

Back 70

False; only Enterprise and Ultimate

Front 71

When does Microsoft release a new version of the Malicious Software Removal Tool?

Back 71

A new version of the MSRT is released on the Second Tuesday of every month

Front 72

T/F

When an unknown application is executed with default UAC settings as a standard user, the banner color is red

Back 72

False, red is for blocked applications, yellow is for unkown

Front 73

What specific type of application is often installed on a computer to provide a method of re-entry for an attacker?

Back 73

Backdoor

Front 74

Where are the alerts from the Action Center displayed

Back 74

Notification Bar

Front 75

You receive an e-mail asking you to update your account at PayPal.com with a link to update the page. What kind of attack is this?

Back 75

Phishing

Front 76

Define: Data Classification

Back 76

process used to organize and categorize data

Front 77

Define: a Virus

Back 77

A malicious computer program that can regenerate itself but requires user action to initiate

Front 78

What application runs once each month by default and displays notifications only if malware is found?

Back 78

MSRT (Malicious Software Removal Tool)

Front 79

What specific type of application is installed as if it were used for a specific purpose but is really a method of installing malware?

Back 79

Trojan

Front 80

T/F

Forefront Threat Management Gateway is used to scan for malware in network traffic

Back 80

True

Front 81

What must be available to use BitLocker encryption on the operating system volume?

Back 81

An unencrypted 100MB

Front 82

T/F

Logon scripts may be used to hide default libraries from the Explorer view

Back 82

True

Front 83

You want to provide permission management at the file level for a new volume you are formatting. What filesystem should you use to provide this feature?

Back 83

NTFS

Front 84

What is the maximum volume size available for FAT32 volumes as implements in the Windows OS

Back 84

32GB

Front 85

What filesystem is used to access CDs in Windows 7?

Back 85

CDFS

Front 86

Define: PKI

Back 86

Public Key Infrastructure; an internal connection of servers used to provide certificates for authentication and encryption on the network

Front 87

Define: MFT

Back 87

Master File Table; Where NTFS stores information on files

Front 88

In what directory or folder are library setting files maintained?

Back 88

%userprofile%\Appdata\roaming\Microsoft\Windows\Libraries

Front 89

What Command Prompt command is used to hide libraries from the Explorer view?

Back 89

ATTRIB

Front 90

T/F

You can use Group Policy to remove links to default libraries from Start Menu

Back 90

True

Front 91

What share permission is equal to full control?

Back 91

Co-Owner

Front 92

T/F

Windows 7 computers can be joined to a domain by any authenticated user

Back 92

True

Front 93

What is required to join an existing homegroup?

Back 93

Password

Front 94

What is the process used to prove a person or object is who or what he or it claims to be?

Back 94

Authentication

Front 95

How many bits are used to define an IPv6 address?

Back 95

128 bits

Front 96

Define: Effective Permissions

Back 96

The permissions resulting after combining permissions from the user account and any groups to which the user belongs.

Front 97

Define: Communication Channel

Back 97

Connection between two or more computers

Front 98

What single NTFS permission allows users to read and write data but not alter permissions or delete files?

Back 98

Write

Front 99

What kinds of permission is always assigned to a file through the parent folder in which it is stored?

Back 99

Inherited

Front 100

T/F

The change share permission allows users to do anything in the share except manage permissions

Back 100

True;

The primary difference between change and full control permissions is that full control allows the users to manage permissions and change does not

Front 101

What new file format was introduced as a printer driver in Windows 7 and also included a viewer within the OS?

Back 101

XPS; XML Paper Specification

Front 102

T/F

Installing chipset drivers is optional on modern computers because they are not really used anymore

Back 102

False

Front 103

T/F

Device Manager has existed since Windows 95 and is still in Windows 7 today

Back 103

True

Front 104

Other than the specific hardware device vendor, the Windows 7 Installation DVD, and Microsoft Update, what source do you have for device drivers?

Back 104

Computer Vendor

Front 105

Why would you consider running third-party software in relation to a device in addition to the device driver that is required?

Back 105

To gain extra features, To improve usability, Because the hardware may require it

Front 106

Define: Device Driver

Back 106

software module that communicates with the device and the operating system

Front 107

Define: Driver Store

Back 107

The location for device drivers in the Windows OS. This location is searched for device drivers when new devices are installed

Front 108

What switch is used with DRIVERQUERY command in command prompt to indicate that it should format the output as CSV

Back 108

/FO

Front 109

You are attempting to revert a device driver to a previous version, but the Roll Back Driver button is disabled. Why could this button be disabled?

Back 109

The device driver has never been updated since initial installation

Front 110

T/F

Device Drivers run in User mode

Back 110

False; Kernel mode