Chapter 9 Employee Development

Front 1

Explain the difference between training and development.

Back 1

Training focuses on current, use of work experience is low, goal is preparation for current job and participation is required
Dev- focuses on future, use of work experience high, goal preparation for changes, participation voluntary
Development -

Front 2

Why is employee development important?

Back 2

Employee development is a necessary component of a company’s effort to
 Improve qualify
 Retain key employees
 Talent management
 Meet the challenges of global competition and social change
 Incorporate technological advances and changes in work design

Development activities can help companies reduce turnover
 By showing the company is investing in the employees skill development
 Developing managers who can create a positive work environment make employees want to come to work

Front 3

Describe the different processes of how job experiences are used for employee’s development.

Back 3

1. Job enlargement -adding challenges or new responsibilities to an employee’s current job
a.Special projects assignments
b.Switching roles within a work team
c.Researching new ways to serve clients and customers
2.Job Rotation – used to develop skills as well as give employees experience needed for managerial position.
3. Transfer- employee given a different job assignment in a different area
4.Promotion – advancements into positions with greater challenges, more responsibility, and more authority than in the previous job
5.Downward move – employee given a reduced level of responsibility and authority
6.Temporary Assignments, Projects and Volunteer work